A short 15minute,hotel provided car journey from the airport,this delightful riad is located on the edge of the medina in a road that belies the quality you will find within the large external doors.The noise and bustle of manic Marrakech fades into the background as soon as you enter and walk along a corridor to the reception, adjacent to a courtyard filled with orange trees exuding the aromas of its blossom and the gentle sounds of trickling water.
Through the courtesy of Azure Collection of Chester, we were upgraded to a junior suite with terrace located on the first floor. Check in was efficient , professional and with a warm welcome.
The suite was of a very good size with plenty of seating and storage. The comfort of the king size bed was exceptional with quality linen. The bathroom was very large with twin sinks, a large deep roll top bath and separate walk in wet shower. The terrace afforded us complete privacy and had sun cover from morning to night. A Bose I dock was provided , along with satellite TV but other than France24 in English, all other channels were Arabic or French. WiFi is provided free but is not available in all parts of the property, a minor issue. A mini bar is provided with complimentary mineral water.
Although tea/coffee making facilities are not provided ,worry not, as room service was consistently of a high standard with complimentary tea/coffee service being brought to our suite in a few minutes,irrespective of when requested,as was the breakfast service to the terrace.
The courtyards and pool areas (2) are very well maintained with service unobtrusive yet attentive, with staff anticipating guests every need where possible.
Seating areas are plentiful within all the enclosed courtyards and around the two pools which are excellently maintained with numerous sunbeds and towels .
There are two main restaurants, each with a stunning log fire, with tables well spaced apart for those seeking quiet conversation and privacy......those seeking an intimate meal can dine in a number of quiet rooms and alcoves . The food is of the highest quality with a good choice of menu to please the international or a more Moroccan palate. The wine list is select but will cater for all tastes.Special mention must be made of the Maitre 'd who provided the highest level of service and care to all residents and dinner guests throughout our stay.
Those staying on B&B have lunch and laundry included, a very attractive option.
The hamman and spa is excellent with well trained,attentive and considerate staff offering a wide choice of treatments .....we particularly enjoyed the Duet massage.
Such is the quality of this venue a very famous film star booked in (no names to respect their privacy!) and mixed with other guests with not an iota of change in atmosphere or service levels with every resident treated as a valued guest.
Would we stay again?...in an instant!....this is an excellent venue to relax and de-stress and you will begin to do just that within a very short time of your arrival.
All rooms are a delight but a private terrace is a real treat!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.