Just returned from a 2 week stay at the Riu Tikida gardens, we stayed from 8th to the 22nd of August and we are missing it already ! We travelled as a family of 4 with 2 daughters ( 11 and 21) we had 2 rooms next to each other on the first floor (334 and 336) these rooms overlooked the back of the Reception entrance and also the beautiful gardens. As a family we like to sit on our balcony together after a long day sight seeing or sun bathing this wasn't a problem as me and my husband put our balcony chairs on my daughters balcony and they stayed there for 2 weeks, we even brought drinks up to our rooms most evenings and the odd snack from the poolside bar , this was never a problem. The rooms were spacious and cleaned every day.
After reading some of the negative reviews on here I was a little wary as we had never been to Morocco before but the hotel and staff were all fabulous and it exceeded our expectations. Never had a problem with the reception staff always smiling and helpful even when I nearly lost my cool because our room safe kept locking us out of it and we had to call the maintenance person in 3 times to fix it .
Restaurants were great always plenty of choice lots of staff on cooking stations so food was always plentiful and hot. In the main restaurant in the evening glasses of wine were already poured out for you so you could help yourself when you needed a top up, it would have been nice for a jug of water to have been left on the table rather then waiting for your glasses to be filled up, as sometimes it was quite hot in there . It was also great to see Pablo the manager around the hotel all the time whether it be 8am or 10pm , he would even sit and have all his meals in the restaurants with us and make sure all of the staff were on task.
The animation team worked very hard throughout the day , we like to do our own thing so never really joined in with the organised activities but we did play tennis, badminton, mini golf and bouilles ourselves. Also we took many a long walk around the beautiful gardens which go around the whole of the hotel, me and my husband would also go for a run most mornings around this path which was about a mile long, great for burning off all those extra calories . We would run before 8am because of the heat and by this time most of the sunbeds would have already been taken, for the first week when we went to the pool in the afternoon we would just leave our towels on the small wall next to the pool entrance and then just spend our time in the pool, how people can spend all day on a sunbed in 47 degree heat is beyond me ! On the second week though for the last days of our holiday I did join the masses and get up at 6.45am to bag a decent sun bed by the side of the pool but we did make sure we didn't leave them empty for long and any days we went out and had trips we gave them up to other families .
Sam our rep was fine we always knew where he would be if we needed to ask him anything, we booked 3 half day trips and the all day trip at the Aqua park, the half day trips were good as the heat would have been too much all day, I enjoyed the souks and Medina trip but over an hour in a pharmacy is too much. The square is great and a firm but polite no is sufficient for the sellers, don't try and take any photos of the sellers as they will demand money from you. We got the shuttle bus into the new town twice no hassle walking to the mosque everyone was friendly, the only problem with the shuttle is you cant book it ,its first come first served which is a hassle but just make sure you get there early to get on it . Majorelle Gardens was a lovely trip and the horse and carriage ride which was included was fun especially when we had a massive thunder storm and got drenched before the driver put the covers on us ! Aqua park was great fun, it cost about £100 for the four of us and that included transport , don't bring any food or drink (including water) as they will take it off you at the entrance .There is a snack bar in there and we had burgers chips and drinks which cost about £ 35 which I thought was good value.
The souvenir shop in the hotel is lovely and pretty but the prices are ridiculous Mohameds shop just outside the hotel is dusty and crowded but its like an Aladdins cave. We bought 2 silver bracelets and 2rings for £16 a hand of Fatima for £5 ( the hotel shop sell them for £12) and a tagine for £10 , you must haggle with him and have a set price in your head before you go in. In the new town we found a fixed price shop and bought 2 leather pouffes , some trinket boxes , glasses and a leather hanbag, these were all good value.
The bars were good as well, could always find a seat in the Zanzibar , yes sometimes it did smell a little bit smoky in there but nothing like the smoke filled bar that some people have suggested in the reviews. We didn't really watch the evening entertainment but liked having a relaxing drink in Zanzibar or brought our drinks out to the reception area.
All in all a fabulous holiday would definitely go back again, thanks to all the wonderful staff the lovely hotel and people of Morocco !
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.