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“A perfect sanctuary base after the adventures of the souks” 4 of 5 stars
Review of Hotel Riu Tikida Garden

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Hotel Riu Tikida Garden
4.0 of 5 Hotel   |   Circuit de la Palmeraie - BP 1585, Marrakech 40007, Morocco   |  
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Ranked #197 of 465 Hotels in Marrakech
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“A perfect sanctuary base after the adventures of the souks”
4 of 5 stars Reviewed July 12, 2013

We visited 1st July - 12th July this was my first all inclusive holiday.

In my opinion if you are going to visit Marrakech for anything more than a couple of days, then I would certainly opt for a hotel base such as this. The city is so thick with culture and whilst the chaos is thrilling and exciting, it is also wonderful to escape the dusty hot adventure - to the sanctuary of the big turquoise pool and lush spacious gardens and the peace. I think you could only get that from one of the Riu's on circuit de palmeraie (if you google mapped them, you'll see why).

The hotel is beautiful, the gardens are stunning and the rooms are lovely (we had one of the 400's). The air conditioning was excellent in our block. We had no issues with the food, it was plentiful and delicious.

The staff are very friendly and kind, however the only area where we felt let down were the two main bars. To be honest the bar tenders came across surly, even aggrieved to be working the bar, and the alcoholic measures were just FAR too small. Perhaps we are overlooking the fact that our hosts are Islamic and of course abstinent, but it couldn't go unnoticed.

I sincerely recommend a 2 day excursion to the Sahara desert for camping in berber tents and camel rides, it really added an extra cultural experience and rounded the trip off beautifully.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (407)
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English first
Leeds, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 12, 2013

Everything in Rosie's review a few reviews down is exactly what we thought when we stayed there in feb

But wait for this....it was the holiday rep's first day and he didn't even know what the currency was called,didn't have a clue about any attractions,where to find a taxi etc.

Food was the same poor quality rubbish day in day out,total waste of our money,staff smoking at the back of the food counter,it was like something out of the 1970's

I wrote to Thomas cook by recorded mail 5 months ago,the signed for the letter and when I followed it up with a phone call there reaction was TUFF not our problem

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 10, 2013 via mobile

A couple of hints before I start - When walking outside of the airport a casually dressed guy will walk up to you and say "First Choice, Thompson?" and take your bags off you and say, "this way to your coach.." He'll brazenly walk past the uniformed Rep (while the rep points at the coach) and put your luggage onto the coach. He'll then wip out a fiver and say, "match this tip, I take Sterling." I understand the guy trying to earn some money but just annoying that the rep's let all the guys do this continuously.
Also, even though all over the welcome papers the hotel give you, don't worry about wearing trousers to dinner!
Ok, so the hotel itself is nice and the staff always have a smile on their face. The swimming pool and grounds are very well maintained which is where we spent the daytime. Not a cloud in the sky and plenty of heat in the air.
The room was basic but very clean!
Food was varied but pretty bland. Obviously no seasoning was used.
The evening bars were a bit weird, dated decoration - but they served the drinks so we couldn't not go there! Plates of olives to help yourselves to. The Keyboard player reminded us off of Ross on 'Friends' - we were waiting for the helicopter noises!
Bottled water was kept at the reception to help yourself.
Jemaa El Fna was an experience! We took the last shuttle bus of the day which left the hotel at 18:00. Drops you off at the new town and we walked down to the old town market (Jemaa El Fna) which takes about 15 or 20 mins. We wished we took a horse and cart. Watching the smug people on them trot past while we walked in the sun made us a bit jealous!
I would recommend this hotel - pleasant enough and good staff.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 10, 2013

Having just arrived back from a week long holiday at the Riu Tikida Garden and felt the need to review.

On arrival to the hotel we were greeted with a welcome drink and a quick check in. Our luggage was then taken to our room (however they chalked on the room number to he suitcase) and we followed.

The food was variable from day to day. Always fresh salad and fresh fruit. Great options for meat eaters and vegetarians. We booked an evening at the Moroccan restaurant on the grounds. The restaurant had a great authentic ambience and the service was excellent. The traditional Moroccan cuisine was beautiful so we just had to book another evening.

The pool was a good size, and there was plenty of sun loungers, however you do have to get up extra early to lay down towels.

The staff are very helpful and approachable. You can collect bottled water from reception 24/7 and exchange currency also.

The only downside to the holiday was the evening entertainment. The entertainment program was not clearly displayed anywhere, and was very hit and miss.

Overall a fantastic holiday.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 9, 2013

Took a hotel private transfer via first choice booking for £11 each and well worth it as the coach turned up a good 45 mins later. Only 20mins transfer from the airport. Hotel very pretty, rooms suffice as we don't stay in them much, just to shower for the evening and sleep but very clean air con ok. Food is to a high standard and lots of variety. Make sure to try the tagines. The morrocan restaurant is a lovely setting and we celebrated a birthday and the hotel made it extra special by offering a free bottle of champagne and a personalised cake for dessert. Pool adequate for size of hotel and most people put towels on sunbeds around 7:30am. But you can always find a bed somewhere. My main plus for this hotel is the guests, we were a group of five 30 something ladies and we met some great people who will remain friends through the powers of facebook. Not much to do local outside the hotel but worth a visit to Mohammed' s shop to the right outside the hotel or turn left and have a walk through the local streets taking in the culture and ways of life as a Moroccan. Booked a half day tour with Abdul from tripadvisor review and had an excellent time (review is on his tripadvisor page). A must is to go into the medina and souks at night. Wanted to try the local delicacy of Snail Soup but was too much of a wuss!!!!! Weather was brilliant and overall a fab holiday. My only negative would be the entertainment team in the hotel, they really didn't try with the evening entertainment and we're pretty scarce in the day which is a shame as we have always enjoyed the entertainment team and got a lot of local knowledge from them, these guys need a lesson in customer and hotel hospitality as a smile is just not good enough. Definitely recommend this hotel if you can make your own evening entertainment like we did.

Room Tip: Everything closes at 12pm so any room should be ok.
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  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 8, 2013

Just returned from two weeks of absolute pleasure and luxury.
On arrival staff meet you with a welcome drink and speedy check in. Shown to our room quickly and efficiently. Room was a good size and because we were at end of corridor we had a massive balcony room 278. We found food very varied and always something different to choose from in the two weeks we were there. They also have a Moroccan restaurant onsite that you can use as many times as you wish throughout your stay. Food was delicious here too. Always plenty of sun beds available. Entertainment team work tirelessly to keep guests occupied during the day without being too pushy. Entertainment at night wasn't the best but the team worked hard with the resources they had at their disposal. A/I drinks were very good. Any cocktail you wanted would be made for you and also the wine was very palatable. The gardens are kept absolutely beautiful and it's lovely at night to go for a stroll through them after dinner.
The only negative I can say about hotel is the air conditioning was nowhere near adequate for the heat. Had quite a few uncomfortable nights because of this.
Finally we have to mention the marvellous staff. They really make your holiday. They are so friendly and never stop smiling. They work such long hours but each and everyone of them go out of their way to make your holiday as pleasurable as can be.
We would definitely recommend this hotel and we will definitely be returning in the future

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 7, 2013

After reading reviews was definitely excited as hadn't seen a bad one and was just blown away by the whole experience. On arrival which was after half ten pm we were greeted with drinks at the door, staff took our bags to our room. We had two conjoined double rooms as we were travelling as a large group of two adults and four children. Rooms were beautiful, maids were lovely and cleaned everyday.
The food service was delicious, changed everyday which was great and had different varieties of food. The head chef was such a lovely friendly man. Cant compliment the staff enough, the entertainers were brilliant, fun and everyone was happy to help.
The pool was large, clean and there was plenty of space but best to reserve a seat early, and had a wide range of outdoor activities on site as well.
Garden was stunning and had tortoises roaming around as well.
Great for kids as well and entertainers were really good with children
Onsite shop, but ideally located next to shops in the city and free shuttle bus service in to town.
Overall I would give this hotel 10/10 and would definitely return. No complaints. Beautiful

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Riu Tikida Garden

Address: Circuit de la Palmeraie - BP 1585, Marrakech 40007, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#86 Spa Hotel in Marrakech
#87 Luxury Hotel in Marrakech
#90 Family Hotel in Marrakech
#151 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Riu Tikida Garden 4*
Number of rooms: 255
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Also Known As:
Riu Tikida Garden Hotel Marrakech
Le Tikida Garden Marrakech
Hotel Le Tikida Garden
Tikida Garden Marrakech

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