Enjoyed our stay at the hotel but the tour company we used need to put more information in there brochure. Our two main complaints are about the dress code for dinner and the smoking.
On arrival we were given a hotel fact sheet at reception that gave all the meal, bar and entertainment times. On this sheet was a little note to say that trousers need to be worn for the evening meal. Luckily I had worn trousers on the flight out but some people only came in shorts and when they tied to get into the resturant they were turned away. This dress guide only applied to men as women were allowed into the resturant in there bikinis and see through beach wrap. The tour reps glib answer to this was to go to the city itself and buy some trousers, which was not what you want to hear. Having stayed at other hotels of equal or better ratings a dress code in a hot climate was totally unexpectable.
The smoking at the hotel was our other complaint. The room we where given smelt so badly that even the porter commented on it. We did end up changing rooms and the staff on the desk were helpful with this, but they have no non-smoking rooms in the hotel at all. As other people have commented the main bar also stank of smoke all the time.
We found the beds and pillows hard but overall the room was fine but nothing special. The cleaner that did our room was fantastic and the only member of staff that deserves any special praise. The food was plentiful if a little bland but with lots of choice.
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- Also Known As:
- Riu Tikida Garden Hotel Marrakech
- Le Tikida Garden Marrakech
- Hotel Le Tikida Garden
- Tikida Garden Marrakech