The buildings and facilities at this hotel are of four star standard, although the decoration could do with freshening up, the smokers do not help. The deciding factor for us booking this hotel was the indoor pool which could be used between 11.00 am and 3.00 pm although you had to allow the first hour for the kids. The large outdoor pool was not heated. The animation team had activities going all day but were not pushy about joining in. We were here in Febuary and there were no problems with sunbeds even though there was the usual towel laying out early in the morning. The courtesy bus into town could also be a source of problems, we used it four times in eleven days and on one occasion people could not get on at the hotel which made us wonder if we would get a ride back on the last bus, which we did but what if there are too many people who want a ride back? Also we felt four buses a day were not enough and there was not one in the evenings.
Our room was comfortable and clean, there was quite a layer of dust under the bed I discoved when I dropped an earring. The maid also had a habit of coming in the room, after knocking if we had not put the do not clean sign on the outside of the door. The food was edible and consisted of staples with a couple of different dishes each day it became very boring We ate out one evening and the food was much better. There was plenty to drink and we over indulged as we stayed in the hotel for the shows which just passed the time, Salim and Yousseff were very professional but the rest of the animation team did not impress. There was Wi Fi but no computer for general use and no USB port as I wanted to charge my walkman all standard in a £10 a night backpackers hostel and what I would expect in a four star hotel.
We visited friends staying at the Riad Granvillier near the old square and experienced more welcoming hospitality there in 90 minutes than in the whole of our stay at Tikida gardens. Overall we were not impessed with this hotel, for what we paid we were happy but at normal rates it is just not good value,we will not be back. If it was a three star or even two star that would be nearer the mark.

This is a great hotel well located for visiting Marrakech without being right in the busy part. The staff are very helpful. My daughter was ill when we here and the reception staff could not have been more helpful they arranged a doctor and went to the pharmacy for us to colllect the medicine. The food in the main resteraunt was very good and the separate al acarte resteraunt is superb well worth a visit. The hotel grounds are well laid out, a lovely pool with an adjacent resteraunt if you want to laze around. There were plently beds on offer around the pool and through the gardens. There are taxis on standby to take you into the town centre at a very modest cost. There is so much to do in marrakech and the surrounding area so interesting and some spectacular scenery in the mountains. I strongly recommend this hotel

We stayed for a week on a First Choice ‘all inclusive’ package. It was pleasing to be given a soft drink at reception while our group was booking in and that sort of service continued throughout our stay. Our room was clean, spacious ad comfortable - just like the picture in the brochure. The location of the hotel is excellent, far enough away from the main road to be quiet, but the centre of the city was only about 15 minutes away in the hotel transport, which did about 6 round trips per day. The gardens are great, even in February there was plenty of colour and exotic birdsong. There was a bit of piped music round the pool for the sunbathers (yes warm enough in February), but it was not intrusive and it was easy to find a quiet spot. Before our holiday, we were a bit apprehensive about cigarette smoke throughout the hotel, but the dining rooms are non-smoking and we were never troubled by smoke during our stay. We enjoyed the food and there was always something available that we liked. There is an ATM in the hotel reception, so local currency was not a problem. ‘All inclusive’ turn out to be just that: we were not charged for our beers, G&Ts, or rum & cokes, so there was nothing to pay when we left.
Our only criticism was that there are gaps in the balustrades on the second floor of our accommodation block and we thought that they might be big enough for a toddler to fall through.

Stayed at this hotel the last week in August 2012, and it was superb. Food and cocktails are on offer throughout the day and evening. Hotel room spacious and clean with cleaners leaving petals on your bed in the morning! Staff are fab, everyone is friendly, pool is LUSH, yoga in the mornings is a great way to start the day, shuttle bus goes into Jemaa el Fna, so you can visit the crazy Souks every morning (they are a MUST, especially in the evening - take in all the sights and sounds and grab some lovely bargains). We ended up in a stall, where I bought a beautiful traditional Moroccan dress and the owner made us all a gorgeous pot of mint tea and we sat around chatting for ages. The Moroccans are friendly, and it is safe to go outside of the hotel (try the little shop just left of the hotel - its tiny, but you can get some little bargains in there). Do a horse and carriage ride, visit a Riad, have a traditional massage, or go on a camel trek, or spend the day up the Atlas Mountains.... there's plenty to do! The hotel also has beautiful trees, so you are surrounded by shaded areas if you need to cool off, put your feet up and have an iced cocktail.
All in all, an amazing holiday and a fab hotel.
Dont listen to the (very few) negative comments about the hotel - its fantastic! And Im going again!