The buildings and facilities at this hotel are of four star standard, although the decoration could do with freshening up, the smokers do not help. The deciding factor for us booking this hotel was the indoor pool which could be used between 11.00 am and 3.00 pm although you had to allow the first hour for the kids. The large outdoor pool was not heated. The animation team had activities going all day but were not pushy about joining in. We were here in Febuary and there were no problems with sunbeds even though there was the usual towel laying out early in the morning. The courtesy bus into town could also be a source of problems, we used it four times in eleven days and on one occasion people could not get on at the hotel which made us wonder if we would get a ride back on the last bus, which we did but what if there are too many people who want a ride back? Also we felt four buses a day were not enough and there was not one in the evenings.
Our room was comfortable and clean, there was quite a layer of dust under the bed I discoved when I dropped an earring. The maid also had a habit of coming in the room, after knocking if we had not put the do not clean sign on the outside of the door. The food was edible and consisted of staples with a couple of different dishes each day it became very boring We ate out one evening and the food was much better. There was plenty to drink and we over indulged as we stayed in the hotel for the shows which just passed the time, Salim and Yousseff were very professional but the rest of the animation team did not impress. There was Wi Fi but no computer for general use and no USB port as I wanted to charge my walkman all standard in a £10 a night backpackers hostel and what I would expect in a four star hotel.
We visited friends staying at the Riad Granvillier near the old square and experienced more welcoming hospitality there in 90 minutes than in the whole of our stay at Tikida gardens. Overall we were not impessed with this hotel, for what we paid we were happy but at normal rates it is just not good value,we will not be back. If it was a three star or even two star that would be nearer the mark.
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- Also Known As:
- Riu Tikida Garden Hotel Marrakech
- Le Tikida Garden Marrakech
- Hotel Le Tikida Garden
- Tikida Garden Marrakech