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“Charming Riad enhanced by excellent customer service” 5 of 5 stars
Review of La Maison Arabe

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La Maison Arabe
5.0 of 5 Hotel   |   1 Derb Assehbe | Bab Doukkala, Marrakech 40000, Morocco   |  
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Ranked #7 of 461 hotels in Marrakech
Manchester
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
“Charming Riad enhanced by excellent customer service”
5 of 5 stars Reviewed July 18, 2013

Everyone says how good this hotel is - and they're right. Both the team who run it and those who work there are simply exceptional. Superb customer service from the moment you arrive to the minute you depart. There is nothing that is too much trouble - even on your last day and you're waiting for the airport transfer, they look after your every need and make sure you don't want for anything during that time. We were offered a guest room in which to shower and change before leaving and they had completed our emigration forms too - quite unexpected. We had a beautiful first floor suite overlooking the pool - pretty, spacious and cool - it was a haven from the heat. They will organise tours, get a driver and a car at the drop of a hat and are always on hand to offer advice about where to visit, where to eat etc. Its own restaurants are very good though - you should eat here at least once. They also run a cookery school - great fun and good value. The chef and her assistant are charming and everyone had a good time. The Riad has the use of a "country club" not 15 mins away (shuttle bus every hour) which is an oasis on a hot afternoon. There you'll find a beautiful pool staffed by the loveliest waiters who again, can't do enough for you; providing a complimentary cold drink on arrival, fresh fruit and sorbet and even scented cold flannels. Joy. There's a lovely little restaurant on site too - a bit pricey with service charge but very nice. All in all - highly recommended. Utterly charming and excellent service.

Room Tip: Overlooking the pool was lovely with a balcony to sit in the evening and enjoy a sundowner...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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951 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (192)
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Perth
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 17, 2013

My family and I just spent a wonderful 3 nights at this great Riad with a perfect location in the Medina of Marrakesh.
Reception staff very friendly and ready to assist with anything.
Enjoyed the 2 level royal suite which felt like being in a private home
Only downside - the breakfast a little poor
Absolutely loved the Cooking class run by the excellent school manager and her assistants
This is a great city and this the perfect accommodation to make you feel lie you are truly in Morocco !

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Houston, Texas
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 11, 2013

This riad-hotel is supposed to be the first riad in Marrakech. The structure and architechture are traditional and typical of Marrakech, with a lot of woodwork, tiles and courtyards. In the rooms, all the doors are covered with leather, ours had a little balcony-terrace.
The staff was very friendly and attentive, always ready to help with any request or question. They suggested restaurants, atracctions, escorted us to nearby restaurants, provided transportation from Fes, and to the airport.
We had dinner at their restaurant the first night, it was very good and served in the lovely courtyard with live music and beautiful moroccan lighting. Breakfast was served in the same courtyard with the pool in the center, it was a buffet with traditional western and also moroccan items. Their pastry was made in house. There was a moroccan "pancake" station where you had your choice of fillings for the "pancakes" that were really good.
The best part was the cooking school course that I attended. The ladies(translator and "dada") were amazing and made it a great experience. I really liked our stay here. There are more luxurious hotels in Marrakech, but La Maison Arabe felt like a more personal and authentic Moroccan experience.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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uk
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 10, 2013

This hotel is just lovely, everything about it was just to our taste, the food home made the room was luxurious. We found the hotel easy to find just get on the bus no 19 and ask the driver and he will drop you off about 5-7min walk from the hotel. They also have a shop on the street which the lady was very helpful and called the hotel for someone to take our luggage. The staff very helpful anything you need. There is a Country Club what a fabulous place, the shuttle takes you there for free and bring you back, food and drinks are available there.Taxi from hotel should be about 20dhs to the square,always agree a price before you take the taxi. Forgot about the spa you must try the Hammam it an experience, we just went to see and asked on the day we arrived if we could book anything that moment and they obliged us with a wonderful relaxing 2 hours of scrub, massage and steam room this not too be missed wonderful.

Room Tip: There is a lift but some rooms have stairs to go down to the main bedroom.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2013

We were staying at this hotel as part of a package which included a couple days with a driver and guide visiting the sites of Marrakech including the medina, kasbah, souks, Atlas mountains and a berber family's home. We were really delighted by everything at La Maison Arabe. The staff were lovely and very helpful. When we entered our room there were rose petals everywhere and our room was attached to a very pleasant courtyard. The highlights for us however were the evenings. We first went each evening to the Jazz Bar, which is beautifully decorated, before dining outside the around the pool. This is a very romantic spot lit entirely with candles and beautiful Moroccon lights. The food and service was absolutely first class to the point where this was the only place that we wanted to be each night. An excellent buffet breakfast is also served in this area each morning. We give them our highest recommendation!

Room Tip: As others have said, there are quite a number of stairs to negotiate so it would not be suitable for...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Munich, Germany
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 30, 2013

Made a reservation for Saturday evening while being in Marrakech with my wife and were pleasantly surprised to find a quiet and peaceful restaurant (at the pool) in the middle of noise Marrakech. Meals were very good and the service exceptional. We were also surprised by a very good Morrocan white wine, a Chardonnay from the Atlas region.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Service
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Santa Fe, New Mexico
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 29, 2013

La Maison Arabe was a bit difficult to find, but worth the search. Our room was up many stairs, but hade two private patiios, a sitting roo as well as a large bedroom. Furnishes were beautiful. Breakfast was excellent and staff extrememly helpfull. The hotel is in walking distance of many imprtant sites. Therre is a large swimmimg pool wit courtesy service about 15 minutes from the hotel. Meal were all superior and lunch is available at the pool.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about La Maison Arabe

Address: 1 Derb Assehbe | Bab Doukkala, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Luxury Hotel in Marrakech
#2 Family Hotel in Marrakech
#3 Business Hotel in Marrakech
#10 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — La Maison Arabe 5*
Official Description (provided by the hotel):
This legendary and prestigious hotel boasts 26 exquisitely decorated rooms and suites, 2 restaurants, a new spa, and a choice of 2 large swimming pools (on-site in the medina or at the hotel's country annex, 15 minutes away by complimentary shuttle). The hotel's world-famous Moroccan cooking workshops have become a "must-do" activity in Marrakech. Frommer's describes La Maison Arabe as "the epitome of Moroccan elegance." ... more   less 
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Also Known As:
La Maison Arabe Marrakech
La Maison Arabe Hotel Marrakech

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