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“hotel kenza OH GOSH!” 1 of 5 stars
Review of Hotel Kenza

Hotel Kenza
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Hotel Kenza
2.5 of 5 Hotel   |   Yacoub El Mansour, Marrakech, Morocco   |  
Hotel amenities
Ranked #396 of 472 Hotels in Marrakech
UK
1 review
1 helpful vote 1 helpful vote
“hotel kenza OH GOSH!”
1 of 5 stars Reviewed April 23, 2007

trust me ! never stay here its awfull .when i got there they tried to say they hadnt recieved my reservation even though id paid in full. eventually they gave me a room only after id run up an emourmous bill phoning the uk on my mobile. the rooms are like prison cells and very dated someone in the next room to me on the 4th floor was keeping a dog. the reception staff are very rude and unhelpfull .the breakfast is just bread jam butter croissants tea coffee and orange juice and thats it .the evening was really awfull you could see the dirty kitchen through the glass doors and it really put me off .

Stayed April 2007
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
A TripAdvisor Member
1 of 5 stars Reviewed July 2, 2006

Rooms are dirty, food is awful (and almost always the same), towels for bathrooms and swimming pool are dirty (many stains !). Overall, the hotel looks very old and would need repainting.

  • Stayed June 2006
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, UK
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
173 helpful votes 173 helpful votes
1 of 5 stars Reviewed April 5, 2006

Stayed here for only one night - that was enough! We arrived hungry and tired after driving from Agadir to Casablanca to Marrakech, a 12 hour round trip.

The dinner was very poor, a 'traditional' tagine which was cold and a salad which was drenched in salad cream. We just ate the fruit.

The room was very small with a dirty bathroom whose door didn't shut properly.

It seems the Kenza is a tourist hotel for those spending a night in Marrakech, so all the other guests were European.

If you travel to Marrakech with a tour company make sure you DON'T stay here!

  • Stayed March 2006
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hotel Kenza

Address: Yacoub El Mansour, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Hotel Style:
Ranked #396 of 472 Hotels in Marrakech
Hotel Class:2.5 star — Hotel Kenza 2.5*
Number of rooms: 287
Also Known As:
Kenza Hotel Marrakech

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