First impression was good, looked clean, and my room as a group leader looked spotless, I had towels and toiletpaper..Unfortunatly after closer inspection the room for the group where not as great..and also no hot water.. They had to shower in eachother room or on different levels..
Also the noise travels inmense, when people heading back to the rooms later in the evening..do bring earplugs!
Unfortunatly my room had bedbugs..When I confronted the staff behing the desk about this the reaction was, that they did not believe it...even after showing the bites ( mainly on the arms, neck and face) they told me I came in with them before even sleeping in the hotel!!
I had taken photos of the problem, and after showing this, they recognised the issue..
Thanks to my contact person we stayed in a lovely hotel nearby during the rest of our stay!
Ps..The keys are openly displaced on the desk, and be aware anyone can just grap the key, and make the way into your room, we took the big block of wood off, and just held the key with us to solve this..
- Also Known As:
- Hotel Central Palace Marrakech
- Central Palace Marrakech