We booked into this hotel on our second night in Marrakech as it seemed secure with access to the courtyard where the rooms where only accessable past reception and a "Guard". On our second morning while disscussing with staff on desk about traveling to the coast we where devistated to find our room had been broken into by both the security shutters and the windows. My bag and purse had gone in the few minutes we where out of the room. The manager was very reluctant to call the local Police and insisted we had been robbed in the square (which was imposible as we had not left the Hotel) He even refused to call us a taxi to the PoliceStation and became very Hostile. We just had to put it down to experience but it did dampen our hols as all my cards,driving licence and cash where taken. We did tho move to the Imperial Hotel uptown which was very good. Definately stay away from this hotel at all costs.