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“Dont risk your trip staying here,even for 1 night!” 1 of 5 stars
Review of Hotel CTM

Hotel CTM
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Hotel CTM
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Djamaa El Fna Square, Marrakech, Morocco   |  
Hotel amenities
Ranked #367 of 460 Hotels in Marrakech
Kingston-upon-Hull, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Dont risk your trip staying here,even for 1 night!”
1 of 5 stars Reviewed January 15, 2011

We booked into this hotel on our second night in Marrakech as it seemed secure with access to the courtyard where the rooms where only accessable past reception and a "Guard". On our second morning while disscussing with staff on desk about traveling to the coast we where devistated to find our room had been broken into by both the security shutters and the windows. My bag and purse had gone in the few minutes we where out of the room. The manager was very reluctant to call the local Police and insisted we had been robbed in the square (which was imposible as we had not left the Hotel) He even refused to call us a taxi to the PoliceStation and became very Hostile. We just had to put it down to experience but it did dampen our hols as all my cards,driving licence and cash where taken. We did tho move to the Imperial Hotel uptown which was very good. Definately stay away from this hotel at all costs.

Stayed December 2010, traveled as a couple
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21 reviews from our community

Traveler rating
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    5
    4
    3
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
San Francisco, USA
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed November 15, 2009

Try to avoid this place unless you have no other options or just want one night in a convenient location.
Pros
- Right in the middle of action in the Place Jemma el Fna so steps away from the heart of everything
- One staff seems to speak reasonable English and is helpful
- Rooms are big with huge beds
Cons
- They can kick up the cleanliness a notch or two or three especially with a lot of staff sitting around trying to get extra cash doing laundry for guests
- Breakfast service is tardy they make you wait
- Overpriced for value
We paid 600 dhms per night with 2 queen beds. The rest of the trip we stayed in Riad Omar ( 500 dhms for 4 beds) with a great location and great breakfast
We also paid 50 euros at Riad Biblika with fantastic staff to make our stay with 2 small kids a dream. They got cartoons for the boys and set me up with this laptop with wifi.

Hotel CTM got the location and they dont care about anything else

  • Stayed November 2009, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Plymouth
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 16, 2009

We arrived without booking etc based on the Rough Guide. The 'family' room with two double beds and ensuite bathroom was fine. But more expensive than expected. The first price was 1000 dhms so we asked to see the cheaper rooms were led around the back, the rooms were pokey and damp. And they wanted 350 dirhams each. We made to leave and they dropped the main room to 600dhms which we took. But we only stayed one night and moved on to just as good but cheaper rooms off the square. The breakfast was good, with a fantastic view of the square from the terrace. As the books say this hotel has location location location and is reasonably cheap - especially if you haggle - but there are cheaper if all you need is a bed for the night. The bathroom was clean, but the shower head was broken. but usable.

I think they are trying to 'upgrade' this hotel and ask higher prices, the furnishings in the rooms seem to suggest that, art work, pottery, nice big beds.

Anyway I would say its a good place to stay and to aim for if yoou havent booked anything and need to get your bearings for the first night.

  • Liked — Location Location Location
  • Disliked — Price
  • Stayed February 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel CTM

Address: Djamaa El Fna Square, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Hotel Style:
Ranked #367 of 460 Hotels in Marrakech
Number of rooms: 317

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