I have just spent the last 5 nights in this hotel. I have to say it has to be one of the most pleasent hotels i have stayed in for a very long time. On arrival we were greeted with big smiles. The man behind the desk spoke good understandable english, which was very helpful. The porter carried our bags to the room, we obviously gave him a tip. (I always find if you tip, you get a great servies, which we did. And it was only a few pennies) The rooms were clean and tidy, with a balcony overlooking the pool. The hotel is far enough from the main road that noise is not too much of an issue. The toilets were clean, and every day our beds were changed with clean sheets and towells. Breakfast was a mix of moroccan and French breakfast, lots of bread, boiled eggs, fruit and lovely mint tea. I have to admit, after 5 days, the breakfast is the same each time which can get boring, but all of it was tasty and well prepped.
When wanted to book tours, the men behind the counter were so helpful, explaining the prices, arranging buses to pick us up from the hotel, and he would pick up the phone while we were standing there and book everything for us. And every trip we booked through the hotel ran so smoothly. The pick ups were ontime, and exactly as explained. Obviously the hotel get a commision for booking tours, but they even advised us not to do a certain one, as it would be a waste of time. They even advised us on how much we should pay for the local buses, and how much taxi's would cost, so that we would not be ripped off. I cannot explain how helpful everyone at the hotel was. All the cleaners and maids always smiled and said hello everywhere we went.
The location of the hotel was a great advantage aswell. It was far enough away from the main centre of town, that it was not too full of people at night. It ws also close enough, that a 5 minute local bus journey only took 4 minutes into the markets. The bus stop is just across the road from the hotel, and only costs about 30p. Much cheaper that getting a taxi. And we wouldnt have known all of this if the hotel staff hadnt told us. the hotel is also located near lots of lovely restaurants which serve lots of moroccan and british food.
All i can say is i am recommending my family to use this hotel. Nothing went wrong, the breakfast was great, the staff were brilliant, so helpful. I would recommend anyone to go here.
Obviously, if you are looking for a British 4* hotel, this is not the place for you. But if you are looking for somewhere to sleep in the evenings, watch a bit of TV, and are on a budget, this is the best place to stay. Who spends the whole holiay in the hotel anyway?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.