My husband and I went on a week long holiday to Marrakech, wanting a nice cultural holiday and we weren't really bothered about the hotel we were staying in as it was only going to be a base.
After four days, we realised that we had done everything the city had to offer and we couldn't go on day trips further afield as we had been conned by taxi's and carpet sellers (bit too British for bartering well!)
The next four days were happily spent mainly in the hotel. The pool area was lovely and thriving. There was a wide range of music that would suit most people - although there are some French hip hop songs that are wedged in my brain and I can't wait for them to leave! There were sun loungers and umbrellas with snack bar area with tables and chairs. The area is surrounded with palm trees and other foliage. The food at the snack bar is reasonably priced and quality. A Grilled chicken sandwhich with a good portion of chips would set you back 50 dirhams. The drinks were also reasonable - 15 dirhams for a large bottle of chilled mineral water and 12 dirhams for a soft drink. 30 Dirhams was the average price for alcoholic drinks although a bottle of wine was aroung about 100 dirhams. Morning, noon or night, sitting by the pool was a pleasure. All the staff in this area of the hotel were lovely and friendly and spoke English. The evening waiter was a little less enthusiastic and would only speak to me in French but I did hear him speaking English to other people. I think he didn't like me because I complained that my lemonade was bright green and tasted of peppermint. But he did change the lemonade for me with no problems.
We ate in the hotel for every breakfast and a fair few dinners. The staff were very friendly and again spoke good English. You were unofficially assigned a waiter and ours had learnt our favourite drinks after two meals and had them waiting for us every night after that. When it was his night off, his colleague also had the correct drinks waiting for us. The breakfast was continental style - coissants, pain au chocolate, pain au raisin but there were also pancakes, olives, ham, eggs, cucumbers and baguettes. There was a large bowl of cornflakes but that is as far as the cereal choices went. Coffee was good but the tea was Lipton which I'm not a fan of. The evening meals were nice. We were staying during Ramadan and they had traditional morrocan buffet's on as a promotion - not sure what they usually serve! The starter was like a salad bar - but not your usual salad: cous cous, rice, okra, carrots, potato, olives, tuna pasta, beetroot, cauliflower... all cold. The mains were slow cooked, tagine style. Fish, Chicken, Lamb, Beef, Lamb Sausages with cous cous with vegetables, pasta or the most amazing saffron potatoes. Puddings ranged from traditional seed cakes, biscuits, macaroons (the kind your expect to have rice paper on the bottom!), meringue, pineapple cake and large slices of fresh melon. It cost us 100 dirhams each for the three courses which was all self service and you could eat as much as you wanted but the main was served to you.
The room itself was on the basic side. Having seen the spec that we would have sattelite TV I didn't expect that we would have 13 channels of French, German and Arabic. There was nothing in English at all so don't expect to be able to watch anything unless you are multi lingual. The shower holder was not present which made bathing interested and the flush on the toilet was not great - didn't really get rid of even the smallest amount of paper. We joked that the cleaners turned on the power flush when they cleaned the room! The towels were changed every day and the bed was made, and floors mopped every day. However, the sheets were not changed the whole time we were there (7 nights). The air conditioning was brilliant over night, not so great during the day but then who wants to be in their hotel room during the day!?! The room was larger than I was expecting but you don't get any fridge and you are not allowed to consume food or drink from off site or you will be charge 50 dirhams.
The wifi was only in the lobby area but it reached out almost to the pool so you could sit outside and surf if you wanted. We were able to use Skype to speak to our little boy at home with Grandma with no problem.
The front desk staff were helpful and all spoke English and were able to change our sterling with no problelm. They arranged our taxi's for us when requested and were able to advise on how much things should cost and what was in the area.
My only advice is that 7 nights is too long in Marrakech - I would advise maybe spending a few days in another Morrocan city and making it a multi destinational holiday
pool side is better
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.