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“Will not stay there again” 2 of 5 stars
Review of Le Meridien N'Fis

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Le Meridien N'Fis
5.0 of 5 Hotel   |   Avenue Mohammed VI, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #269 of 465 Hotels in Marrakech
Rabat, Morocco
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“Will not stay there again”
2 of 5 stars Reviewed November 6, 2013

Location of the hotel is good , also staff are polite and helpful. but rooms are very old and need immediate renovation especially beds sheets , carpets , chairs and curtains , bathrooms , towels.

Views from koutoubia building is very bad , from atlas is better.breakfast is good but not interesting so I skipped it twice in 3 nights.

No entertainment activities for guests and especially for kids.

All in all it is not meridien standard , and obviously not a 5 stars hotel.

  • Stayed November 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, November 12, 2013
Dear Guest,


We thank you for taking the time to share with us your experience at le Meridien N’Fis Marrakech.

Please accept our sincere apologies for any inconvenience we may have caused to you and be assured that your comments & remarks will be taken into serious consideration in order to improve our facilities and quality of service to meet your needs.

We look forward to welcoming you at Le Meridien N’Fis and be able to meet your expectations.


Thank you & Best Regards from wonderful Marrakech!


Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,010 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
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English first
Puerto Vallarta
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2013

We truly enjoyed the hotel as well as the genuine and outstanding dedication of the whole staff. We dined at the Moroccan restaurant twice and had lunch almost every day by the pool, which were delightful experiences. The pool restaurant could have a few Moroccan specialties though. The location is prime, close to old town, cultural landmarks and top notch restaurants. We also loved the pool, the spa, the gorgeous Andalucian gardens and the kids area. Service was impeccable and we will for sure return. Short but fantastic vacation.

Room Tip: Overlooking the pool is a must
See more room tips
  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, November 8, 2013
Dear Guest,

Thank you very much for sharing with us your great experience at Le Meridien N’Fis hotel and positive feedback about the Pool, Spa & Garden.

We are glad that you’ve enjoyed you stay with us and all your notes will be an added value to continue to provide the best service in order to better meet your expectations and turn in your next experience as a part of unforgettable memories.

We look forward to welcoming you soon at Le Meridien N’Fis.

Best Regards from wonderful Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
66 reviews 66 reviews
66 hotel reviews
Reviews in 40 cities Reviews in 40 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 2, 2013

I would give this hotel 2 stars but the staff were very helpful and courteous, and it would not be fair to them. Check-in check-out super fast and smooth, staff quick to get taxis, etc. In-room WIFI surprisingly very fast.

That said, the hotel itself very much needs renovation to bring it in line with other Meridiens, not to mention the competition. Rooms are clearly from another era - slouching beds, sheets that are clean but still have old stains, worn furniture that had crumbs wedged in them, bathroom no doubt cleaned properly - but stained bathtub and old cracked tiles falling out did not feel sanitary, shower hot water had to run for a while to get the rust colour out. The iron and ironing board looked like something they found on the side of the road (Meridien: go get new ones immediately!) My room was on the top floor facing the main road and toward the airport so fairly noisy.

Was there for business so didn't use pool and other leisure facilities.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, November 8, 2013
Dear Guest,


We thank you for taking the time to share with us your experience at le Meridien N’Fis Marrakech.

Please accept our sincere apologies for any inconvenience we may have caused to you and be assured that your comments & remarks will be taken into serious consideration in order to improve our quality of service to fulfill your needs.

We look forward to welcoming you at Le Meridien N’Fis and be able to meet your expectations.

Thank you & Best Regards from wonderful Marrakech!


Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ascot, United Kingdom
Top Contributor
51 reviews 51 reviews
22 hotel reviews
Reviews in 35 cities Reviews in 35 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed October 29, 2013

This hotel needs refurbishment. The breakfast looks unappetising , food cold, orange juice poor quality and service well hardly any. The restaurant where our tour ate, the staff really needed training. We asked for sheets for the bed as it was too hot for a duvet and we requested these twice and they took about one a half hours to deliver to the room. All in all not somewhere to recommend.

Room Tip: Both sides of the hotel are bad as on one side there is a busy road, if you have doors open you can...
See more room tips
  • Stayed October 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, November 8, 2013
Dear Guest,


We thank you for taking the time to share with us your experience at le Meridien N’Fis Marrakech.

Please accept our sincere apologies for any inconvenience we may have caused to you and be assured that your comments & remarks will be taken into serious consideration in order to improve our quality of service to fulfill your needs.

We look forward to welcoming you at Le Meridien N’Fis and be able to meet your expectations.

Thank you & Best Regards from wonderful Marrakech!


Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 25, 2013

This review comes a bit late, but it's good for people who are planning to visit Marrakesh this December. We stayed here last December. The weather was great. Sunny and warm during the day and a bit chilly in the evenings. As for the hotel it was just an average hotel. Although we upgraded our rooms, it was not worth it. basic rooms (no coffee maker), good hot breakfast but the menu doesn't change. There are two restaurants in the hotel but they are expensive and the quality of the food was below average. The night club was empty all the time; no new year event.. plan your new year's eve early because places get booked early.
The pool is nice and the lunch bar by the pool is good too.

The location of the hotel is good. Twenty minutes walk to the old city and Alfenna square. Ten minutes walk to nice cafes and restaurant. No shops near by.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, October 30, 2013
Dear Guest,

Thank you very much for sharing with us your experience at Le Meridien N’Fis hotel and positive feedback about Pool & Location.

All your valuable remarks will be an added value to provide the best service in order to better meet your expectations, and looking forward to welcoming you back at Le Meridien N’Fis for another trip for more amazing discoveries.


Best Regards from wonderful Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 25, 2013

lovely hotel, nice rooms, good position outside the city walls but walking distance to city centre. Lovely pool and gardens. Pity about the food in the buffet restaurant and the restaurant service both of which were disappointing. Outrageous prices even for local wine and beer. Some staff did not seem to be properly trained. Piano bar staff friendly and a good entertainment duo but hardly any using it because of prices I suspect so lacking in any atmosphere.

Room Tip: All rooms seem to overlook a garden and are quiet. Ground floor rooms have a patio area.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, October 30, 2013
Dear Guest,

Thank you very much for sharing with us your experience at Le Meridien N’Fis hotel and positive feedback about the property & bar Staff.

Your notes will be an added value to continue to provide the best service in order to better meet your expectations and turn in your experience as a part of unforgettable memories.

Concerning the prices, kindly note that they are adjusted to our hotel category and in
line with competitors.

Best Regards from wonderful Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Top Contributor
248 reviews 248 reviews
43 hotel reviews
Reviews in 52 cities Reviews in 52 cities
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed October 23, 2013

The hotel is beautiful and located in great surroundings. The rooms though are basic and need attention.

The breakfast is nice and the spread decent. The service lets it down. Do not depend on the hotel to change currency and better to pre warn them as they seem to not have cash at all times

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, October 30, 2013
Dear Guest,

Thank you very much for sharing your experience at Le Meridien N’Fis hotel and positive feedback about our property.

All your valuable remarks will be an added value to provide the best service in order to better meet your expectations and welcome you back at Le Meridien N’Fis.

Best Regards from wonderful Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien N'Fis

Address: Avenue Mohammed VI, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#45 Business Hotel in Marrakech
#109 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Le Meridien N'Fis 5*
Number of rooms: 205
Official Description (provided by the hotel):
Handsome Hotel located in the heart of the Minera residential district. ... more   less 
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Also Known As:
Le Meridien n`Fis Hotel Marrakech
Le Meridien Marrakech
Marrakech Le Meridien
Le Meridien Hotel Marrakech

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