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“4 star hotel” 4 of 5 stars
Review of Le Meridien N'Fis

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Le Meridien N'Fis
5.0 of 5 Hotel   |   Avenue Mohammed VI, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #271 of 462 Hotels in Marrakech
Houston, Texas
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“4 star hotel”
4 of 5 stars Reviewed October 14, 2013 via mobile

Stayed here because there was a last minute change in our hotel as part of the tour, and it did not disappoint.
Although the rooms looks dated, my room was clean, as well as the linens and was spacious. The hotel has a very beautiful garden and grounds and nature lovers will enjoy it. The restaurant for our breakfast was very good as well. Front desk and restaurant staff were very friendly and efficient.

Stayed October 2013, traveled solo
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, October 22, 2013
Dear Guest,

Thank you very much for sharing with us your experience at Le Meridien N’Fis hotel and positive feedback about Service, Staff and Gardens.

All your valuable remarks will be an added value to provide the best service in order to better meet your expectations and welcome you back at Le Meridien N’Fis for more amazing discoveries.


Best Regards from wonderful Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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996 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
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  • Chinese (Simplified) first
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English first
Alexandria, Egypt
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 13, 2013

Although the hotel does not have plenty of meeting rooms, but the main reason customers come here is that the hotel management is cooperative about room prices to groups which makes it a value proposition for pharmaceutical companies and conferences.
Excellent garden, Excellent Shisha Café with singers, Excellent service at the reception
low quality tired rooms, needs revamping

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, October 15, 2013
Dear Guest,

Thank you very much for sharing with us your experience at Le Meridien N’Fis hotel and positive feedback about Service, Staff and Gardens.

All your valuable remarks will be an added value to provide the best service in order to better meet your expectations and welcome you back at Le Meridien N’Fis for another trip for more amazing discoveries.


Best Regards from wonderful Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scotland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 10, 2013

Hotel rooms are extremely tired and desperatly in need of a re-vamp. Poor state of decoration and repair throughout. Room dirty and dusty and bathroom has a musty smell (no fan in bathroom!). Aircon works in main room but rattled at anything other than lowest setting.

Pool area ok, but how do they get the pool water so cold!!!!! Plastic loungers need throwing away.

Beautiful gardens.

DO NOT EAT DINNER IN THE HOTEL - it's very overpriced for what is a cheap buffet.

3 stars at best.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, October 15, 2013
Dear Guest,


We thank you for taking the time to share with us your experience at le Meridien N’Fis Marrakech.

Please accept our sincere apologies for any inconvenience we may have caused to you and be assured that your comments & remarks will be taken into serious consideration in order to improve our quality of service to meet your needs.

We look forward to welcoming you at Le Meridien N’Fis and be able to meet your expectations.

Thank you & Best Regards from wonderful Marrakech!


Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, District of Columbia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 9, 2013

I enjoyed this hotel so much that I might consider visiting Marrakesh just to stay at this hotel again. It’s only a Starwood Category 2 hotel, but I felt like I was staying at a Category 5 hotel.

Where do I begin? There’s a spa-like pool, complete with 2 bridges and a mini island. There’s a fragrant garden of roses and orange trees, which is really quite romantic in the evening since the walkways are lined with lanterns. There’s a buffet breakfast, complete with passion fruit juice, omelets, and a woman making traditional Moroccan pancakes. There’s a hookah bar, and in a country where a liquor license cost 20,000 dirhams, you’ll appreciate that there’s also a liquid bar. And on your bed, you’ll find a pass for 2 free coffees in the tea room, and 2 passes for free entry to the city’s Majorelle Gardens.

If you have Starwood Platinum status, you’ll be treated better than you’ve been treated at any other Starwood property. Both times we stayed there, we were delighted when the housekeeping staff left chocolates on our beds, brought a vase of roses, and brought some fruit for the evening. They vary the perks too. The first time, we received free passes to the spa’s hamman (sauna/bathhouse) and the second time, we were invited to enjoy free drinks in the bar.

If you’ve got money to spare, this could be a great place to splurge on the huge suite (room 420). It comes equipped with 3 bathrooms, 2 bedrooms, 2 living rooms, a dining room, and 2 decks. The suite was so delightful that I wished I could spend our entire stay there.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, October 15, 2013
Dear Guest,

Thank you very much for sharing with us your great experience at Le Meridien N’Fis hotel and positive feedback about the property.

We are glad that you’ve enjoyed you stay with us and all your notes will be an added value to continue to provide the best service in order to better meet your expectations and turn in your experience as a part of unforgettable memories then you’ll say:
“could I live here?….”.

We look forward to welcoming you soon at Le Meridien N’Fis.

Best Regards from wonderful Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guildford, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 7, 2013

On the surface a lovely hotel with spacious reception, lovely gardens and nice pool area. Shame the amenities don't meet the same standard - air conditioning didn't work ( 4 requests to fix this, then made mistake of changing fan setting... ), telephone didn't work initially, wi-fi signal poor so only place to work was in the main reception area, and mini bar leaked water over the floor. Buffet food mediocre - much better elsewhere in Marrakech. Shame - could be so much better - surprised by poor standard of a Starwood hotel.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, October 11, 2013
Dear Guest,


We thank you for taking the time to share with us your experience at le Meridien N’Fis Marrakech.

Please accept our sincere apologies for any inconvenience we may have caused to you and be assured that your comments & remarks will be taken into serious consideration in order to improve our quality of service to meet your needs.

We look forward to welcoming you at Le Meridien N’Fis and be able to meet your expectations.

Thank you & Best Regards from wonderful Marrakech!


Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leominster, United Kingdom
Top Contributor
78 reviews 78 reviews
31 hotel reviews
Reviews in 52 cities Reviews in 52 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed October 6, 2013

We were on a tour with Voyage Jules Verne and this was our first hotel that we stayed at for 2 days on arrival, and 2 days before departure. First of all the good things, Room was a good size, and everything worked. The gardens that we walked through to get to our building were a delight, lovely flowering plants and water features as you might expect in Morocco. No where to sit there and enjoy it, a shame really. We ate in the restaurant by the pool first day, I had a lovely pizza, very thin and crispy base and plenty of topping, my husband's meal was o.k. Grounds and pool great, but at weekends it gets extremely busy and you will have trouble finding a sun bed or even a seat in this area. However, there are lovely extensive grounds with seating all around, they have a complete block with roads surrounding the hotel grounds. The childrens play area seemed to be defunct, no trampolines inside the guard for same. They really should make more of the grounds and let people know about them. We like the shade and there were plenty of shady places to sit. Now the downside; I would think this would have difficulty in getting a 4 star rating elsewhere. The food in the main restaurant is very samey, and because it is a buffet never seemed to be hot. There was a wide choice but it all tasted the same and was difficult to tell what you were eating. The rooms were very dated and the heavy chairs make an awful sound when you move them, so pity the poor people below you. Beds exceptionally hard, not a comfortable sleep at all. Towels poor quality in bathroom and around the pool. Many of the sun shades had broken, but the man was quite ingenious in getting them to stay up. Really needs new furniture both in hotel and around pool. No free wifi in room, you have to pay for it. There were a few computers to the side of the reception area, but they were always busy, so never took advantage of them. As said before it would be good idea if the hotel told you what was available, but no information was available. One of the two lifts was out of commission on our second stay there, so this caused a lot of hold ups getting to and from room. Never did find the stairs, perhaps they could be signed? One night there was clearly a travelling band going around and as our room overlooked the area between the tennis courts and the vegetable garden we heard it. Perhaps a room overlooking the swimming pool or gardens would have been quieter. It was full both times we stayed.

Room Tip: Perhaps a room overlooking the swimming pool or gardens would have been quieter. Ask for a top floor...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, October 11, 2013
Dear Guest,

Thank you very much for sharing with us your experience at Le Meridien N’Fis hotel and positive feedback about Rooms and Gardens.

All your valuable remarks will be an added value to provide the best service in order to better meet your expectations and welcome you back at Le Meridien N’Fis for another trip for more amazing discoveries.


Best Regards from wonderful Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Sussex
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 5, 2013

Stayed for 2 separate nights. Hotel given 5 * rating but this does not compare with other 5* hotels in somewhere like Dubai. We had a few niggles with the room which were dealt with quickly.

The hotel is undergoing a schedule of refurbishment, some rooms have been done but although clean lack the glamour and high end touches of other 5* hotels. Having said that you are paying a LOT less for your room hence getting what you pay for.

Staff were excellent especially Said who ensured we paid the correct amount for Taxis.

Breakfast was disappointing. Only ate once, a pizza at the restaurant beside the pool, very poor.

Swimming pool was great but was unheated and so was really too cold for all but the bravest even in the 31 degree heat. Took ages to get towels.

The grounds are beautiful and we took long walks around them. It is nice to have some of the plants labelled so you know what they are.

There are tennis courts and a childrens playground but nothing listed about these facilities in your room. Free WiFi in our room but no instructions on how to get access. Little things but could be solved by a 'brochure' in the room.

Bedlinen and towels appeared off colour but it was explained to us that they use environmentally friendly washing products which contain no beach or optical whiteners. A great idea, but should be explained by a leaflet left on the bed.

Beds are VERY hard, too hard for us. TV picture quality very poor.

All in all a reasonably priced hotel in wonderful grounds. Lacks the character that you get in the many Riads around the Medina. Most suitable for business and families with children.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, October 11, 2013
Dear Guest,

Thank you very much for sharing with us your experience at Le Meridien N’Fis hotel and positive feedback about Staff and Gardens.

We assure you that your comments and remarks will be taken into serious consideration, and we look forward to welcoming you back at Le Meridien N’Fis for another trip to discover more and more amazing things we offer.


Best Regards from wonderful Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien N'Fis

Address: Avenue Mohammed VI, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Business Hotel in Marrakech
#110 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Le Meridien N'Fis 5*
Number of rooms: 205
Official Description (provided by the hotel):
Handsome Hotel located in the heart of the Minera residential district. ... more   less 
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Also Known As:
Le Meridien n`Fis Hotel Marrakech
Le Meridien Marrakech
Marrakech Le Meridien
Le Meridien Hotel Marrakech

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