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“15 to 20 - 2013” 5 of 5 stars
Review of Le Meridien N'Fis

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Le Meridien N'Fis
5.0 of 5 Hotel   |   Avenue Mohammed VI, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #292 of 473 Hotels in Marrakech
Redhill, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“15 to 20 - 2013”
5 of 5 stars Reviewed September 21, 2013

We stayed at this hotel for 6 days in september 2013.We had a very good service. Rooms were cleaned every day. we were given free water,other beverages and chocolates everyday.in our rooms. Food were excellent in the hotel restaurant.Credit to the chefs. Friendly and very polite staffs.Will do anything for you.Mr Said is an asset to this hotel for his kind advice and local knowledge, Hotel is not very far to the town centre. Just ask hotel staffs for good restaurants before going out as we had bad experience in one restaurant. The hotel needs to provide more children facilities as there is only a very small play area at the back .Will recommend this hotel to anyone visiting marakesh..

Room Tip: book rooms on ground level as they have a nice patio.
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, September 24, 2013
Dear Guest,

Thank you very much for sharing with us your great experience at Le Meridien N’Fis hotel and positive feedback about the property, Staff (Said), Restaurant & location.

Your notes will be an added value to continue to provide the best service in order to better meet your expectations and turn in your experience as a part of unforgettable memories.

Best Regards from wonderful Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,090 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
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  • Chinese (Simplified) first
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English first
South Bend, Indiana
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 16, 2013

Hotel can use some upgrades, new mattresses, linens and faster WIFI but overall a great hotel. This hotel gets a perfect score with its service and excellent concierge service. Youssef (concierge) is a asset to that hotel in not only ensuring a pleasant stay but to provide help with questions and travel arrangements. The pool area is relaxing with outstanding staff to get food and drinks. Relaxing yet a great location with only a 25 minute walk to the medina.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, September 24, 2013
Dear Guest,

Thank you very much for sharing with us your outstanding experience at Le Meridien N’Fis hotel and positive feedback about our associate Youssef.

We look forward to welcoming you back at Le Meridien N’Fis for another trip to discover more and more amazing things we offer.


Best Regards from wonderful Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
Top Contributor
361 reviews 361 reviews
210 hotel reviews
Reviews in 148 cities Reviews in 148 cities
730 helpful votes 730 helpful votes
3 of 5 stars Reviewed September 16, 2013

The location is reasonably central. 25 minutes to walk to the big square, or 5 minutes by taxi. Lots of the room card keys seem to be broken. It took three rooms to find one for me that worked. And most of the time getting into the room, I have to go back to the lobby.

The breakfast buffet was very average. Some really good Morrocan pastries/pancakes, but the fruit was poor, the meats were not of good quality. The rooms look a bit tired and worn. The free wifi worked great but was a little slow. Shower water pressure was great and hot water all the time. Nice pool area. Friendly staff. Easy to get a taxi, but it's awful to have to negotiate and fight with the drivers all the time, as they keep demanding more money... so a hotel closer in where you can walk might make sense for some.

It was a good value, but I suspect it won't remain a L'Meredian too much longer, unless they do a major renovation/modernization all over.

Nothing really close by like a convenience store. Water is very expensive in the minibar. I wasn't too happy being on the first (second) floor, as it looked like someone could jump up from outside.

For what it was, I would still say it was a bargain.

Room Tip: Try for the second or third floor.
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  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, September 24, 2013
Dear Guest,


We thank you for taking the time to share with us your experience at le Meridien N’Fis Marrakech.

Please be assured that your comments & remarks will be taken into serious consideration in order to improve our quality of service to meet your needs.

We look forward to welcoming you at Le Meridien N’Fis and be able to meet your expectations.

Thank you & Best Regards from wonderful Marrakech!


Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 16, 2013

Stayed for a week in August with 5 other people.
Wifi is terrible, gave up trying to get it to work.
Cleaners would clean the room and not replace toilet roll and the towels.
Aircon very week.
Lack of sunbeds at the pool. (When will hotels realise that they need to buy more?!?)
Also had broken water filters around the pool, dangerous as you can end up stepping into a hole!
They also add tax on at the end of your stay which was not mentioned or stated anywhere when booking!

Good points: location, hotel gardens, food, friendly staff, clean.

Little more work and it could be a 5* stay

  • Stayed August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, September 24, 2013
Dear Guest,


We thank you for taking the time to share with us your experience at le Meridien N’Fis Marrakech.

Please be assured that your comments & remarks will be taken into serious consideration in order to improve our quality of service to meet your needs.

We look forward to welcoming you at Le Meridien N’Fis and be able to meet your expectations.

Thank you & Best Regards from wonderful Marrakech!


Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 4, 2013

a good surprise for an oldy hotel in down town marrakech. we really appreciate the hotel and the service. two negative points to share, late breakfast service and insolent reaction from the waiter when reacting to my complains.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, September 10, 2013
Dear Guest,

I’d like to thank you very much for your kind comment on Tripadvisor. We are so happy to know how much you have appreciated the hotel and service.

All your valuable remarks will be an added value to improve our services in order to satisfy your expectations during your next trip to Le Meridien N’Fis.


Best Regards from wonderful Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 3, 2013

Our family (husband & wife and two children) visited Marrakech and a few other sites in Morocco this Summer in late June. Our journey started in the city of Marrakech, and we stayed in Le Meridien. This was a great hotel, with an old style garden on the grounds, and a nice pool, which is very useful in a hot place like Marrakech. Quite frankly, I'm not sure why one would visit Morocco ... I did not find any appeal to the many cities we visited. BUT, Le Meridien was a great hotel, with great service. The Concierge, Yousef, was more than accommodating, and he really took care of our needs. The breakfast and dinner buffets were fantastic. I would highly recommend this hotel, if you are planning on visiting Marrakech. Had I done it all over again, I would just stay at Le Meridien, and skipped the site seeing around town at Marrakech, but that may be just me ...

Room Tip: Get a suite ... it's worth the price difference
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, September 10, 2013
Dear Guest,

Thank you very much for sharing with us your kind comments on your recent stay at Le Meridien N’Fis and your positive feedback about our associates Youssef.

We look forward to welcome you back to Le Meridien N’Fis for another amazing trip full of discovery.

Best Regards from sunny Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Bayern, Germany
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 2, 2013

The Meridien N'fis is more comparable to a touristic hotel. There was nothing glamorous or special about it, but it was clean, convenient and pragmatic.
The interior could be renewed for sure. Service was okay but we had not a lot of requests. Breakfast was okay, but the room was more like a canteen.
Once we took dinner in the Italian Restaurant which was not good at all.
The garden is quite nice, but for the masses of guests a bit too little for getting really relaxed.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, September 10, 2013
Dear Guest,


We thank you for taking the time to share with us your experience at le Meridien N’Fis Marrakech.

Please be assured that your comments & remarks will be taken into serious consideration in order to improve our quality of service to meet your needs.

We look forward to welcoming you at Le Meridien N’Fis and be able to meet your expectations.

Thank you & Best Regards from wonderful Marrakech!


Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien N'Fis

Address: Avenue Mohammed VI, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#137 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Le Meridien N'Fis 5*
Number of rooms: 205
Official Description (provided by the hotel):
Handsome Hotel located in the heart of the Minera residential district. ... more   less 
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Also Known As:
Le Meridien n`Fis Hotel Marrakech
Le Meridien Marrakech
Marrakech Le Meridien
Le Meridien Hotel Marrakech

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