I stayed here for two weeks on business. The hotel is reasonably pleasant, and I wasn't paying I didn't feel I had too much to complain about, but might have been disappointed if I'd booked a holiday there.
The gardens are pretty, the pool is nice and the bar and food is quite good. I thought the breakfast was good. The mint tea is fantastic.
HOWEVER, the air conditioning in my room was useless. Huge ants kepted popping into my room to say hello. My sheets had a distinctive orange stain on the edge which I noticed after a couple of days, and which demonstrated that my sheets were not changed for 10 DAYS (I checked, but didn't complain since once a week at home is acceptable, and I just slept on the other side of the bed on week two!), and I don't think this is normal for a hotel. The towels were changed daily, but they looked pretty old and dirty. The wifi isn't great.
I can put up with a lot if I get a good night's sleep, but unfortunately trolleys from the restaurant buffet (I think) were rattling through the guest corridors (shortcut to the kitchen?!) late at night, EVERY night, and housekeeping make a right noise from early in the morning, so there's no chance of a lie in!
The one thing that would stop me from returning to Le Meridien and from recommending to anyone would be the fact that several items clothing were stolen from my room. I hoped I was mistaken until I got home and checked my case again. THREE of my tops (I left my unworn tops in my suitcase, and draped my worn clothes over the back of a chair. Presumably the maid thought I wouldn't notice because I wouldn't wear them again, but she chose the wrong girl. And the wrong tops!!!!! I feel awful about it since she seemed sweet and I left her a tip. I also noticed that a pair of expensive sandals had been pushed well under the bed (not by me!), and if I hadn't checked under the bed just as I was leaving she would've got her grubby little mitts on those too!
I will never stay here again, and I would warn you against booking here unless you can lock away all of your possessions when you leave your room. I'm always careful not to leave anything valuable lying around, but I could never have imagined that my clothes would be stolen! It's simply appalling. I Googled "clothes theft le meridien marrakech" and it seems like this is not an isolated incident. This hotel has a problem with housekeeping theft. I have travelled a lot and stayed in many, many hotels, and this has never happened to me before. I've never even heard of anyone having clothes stolen from a hotel room!
I fell in love with Marrakech during my time there, but this has really left a bad taste in my mouth and quite frankly ruined my impression of the place.
I have reported to Le Meridien and to the hotel itself. Let's see what they come up with. I will update with the outcome. In the meantime, avoid!
- Official Description (provided by the hotel):
- Handsome Hotel located in the heart of the Minera residential district. ... more less
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- Also Known As:
- Le Meridien n`Fis Hotel Marrakech
- Le Meridien Marrakech
- Marrakech Le Meridien
- Le Meridien Hotel Marrakech