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“good service, good place, buildings tired” 4 of 5 stars
Review of Le Meridien N'Fis

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Le Meridien N'Fis
5.0 of 5 Hotel   |   Avenue Mohammed VI, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #269 of 465 Hotels in Marrakech
Holmes Chapel, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“good service, good place, buildings tired”
4 of 5 stars Reviewed March 24, 2013

This hotel is a great base for a few days in marrakech the service of all the staff couldnt be faulted, nothing to much trouble. The room itself was large and could have been great if it wasnt so tired! Definatly needs a makeover. However i would still stay here as the negative of the rooms is more than made up for by the staff, services and beautiful pool area. Pool area staff couldnt do enough to make sure you are cared for, including putting your towel on your bed for you!!! Wifi is payable which for such a hotel seems a bit penny pinching, however the cafes just down the road have free wifi!

Room Tip: ask for a room thats been refurbished!
See more room tips
  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, April 4, 2013
Dear Guest,

I’d like to thank you very much for your kind comment on Tripadvisor. We are so
delighted to notice that you have appreciated the hotel.

There is no doubt that your comments will help us to improve and provide the best quality of service you may expect.

During your next trip, let me suggest you to explore an amazing oriental atmosphere at “AL KHAYMA” tent.

Your sincerely.

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,012 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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  • Chinese (Simplified) first
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English first
Vienna, Austria
Top Contributor
248 reviews 248 reviews
140 hotel reviews
Reviews in 133 cities Reviews in 133 cities
268 helpful votes 268 helpful votes
4 of 5 stars Reviewed March 21, 2013

For a 5 Star hotel this one needs some room refurbishments badly. Old and dusty curtains as well as the outdated interiour (safe the LCD-TV) make a somewhat dubious impression for a hotel of this renowed brand. The biggest advantage is the beautiful gaden and the big swimming pool. The latter looked espescially nice as there was nobody in it because of the freezing water temperature!

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, April 4, 2013
Dear Guest,

I’d like to thank you very much for your kind comment on Tripadvisor. We are so
delighted to notice that you have appreciated the hotel.

There is no doubt that your comments will help us to improve and provide the best quality of service you may expect.

During your next trip, let me suggest you to explore an amazing oriental atmosphere at “AL KHAYMA” tent.

Your sincerely.

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
warwickshire
Top Contributor
124 reviews 124 reviews
33 hotel reviews
Reviews in 59 cities Reviews in 59 cities
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed March 17, 2013

Perfectly pleasant hotel serving its purpose in an efficient and generally efficient manner. Rooms perfectly adequate , clean and comfortable . Gardens are extensive , pretty and well tended . Breakfast was good with a varied and tasty buffet . BUT there is only one bar inside the hotel and it appears to double as a Sports bar in the daytime and a Sex TV bar in the evening . Went into town for dinner and returned for a "nightcap" in the hotel bar - was trying to have a conversation with the only other two people in the bar but our senses were bombarded by sexy rap muck on the giant screen tvs at full volume . We all asked to have the channel changed but were informed there was no remote and they couldn't!
I complained to the duty manager and therefore thought that next evening our nightcap would be peaceful - Arghh - repeat again more sex & filth!! Still just three people in bar!
More complaints led to the pleasant manager apologizing profusely and explaining it is what people seem to want! Well it isn't!! If you must run a Sex bar at least open a small cocktail bar where people can drink and chat freely - there is plenty of room to make another bar.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, April 3, 2013
Dear Guest,

I’d like to thank you for your time to share your experience at Le Meridien N’Fis with other travellers.

Please accept our sincere apologies for any inconveniences we may have caused to you, there is no doubt that all your valuable remarks will help us to improve our services in order to satisfy all your expectations and let them come true.

We look forward to welcoming you again at Le Meridien N’Fis during your next trip.

Best Regards from Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mid Sussex
Top Contributor
94 reviews 94 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 16, 2013

A good, clean, friendly hotel which is well positioned so you can walk to the sights but also escape the frenetic old town. Pool area and gardens are relaxing and, while the restaurants are on the pricey side, the breakfast was fine. Only real downside were the hefty charges for wifi access - free wifi is becoming the norm nowadays - it really isn't a luxury add-on. Walk to the cafe a hundred yards down the street and its free (or at least for the price of a coffee).

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, April 3, 2013
Dear Guest,

I’d like to thank you very much for your kind comment on Tripadvisor. We are so
delighted to notice that you have appreciated the hotel.

There is no doubt that your comments will help us to improve and provide the best quality of service you may expect.

During your next trip, let me suggest you to explore an amazing oriental atmosphere at “AL KHAYMA” tent.

Your sincerely.

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 9, 2013

I was very pleased while staying in this hotel, during 4 nights. The low occupancy at this period of the year made my stay very relaxing, although it was sometimes too quiet... A real contrast with the Medina and its inhabitants sometimes quite oppressive... The room was a bit dated, but nice, great beds and stunning bathroom. The pool area is very nice, food at the poolside restaurant very good too. I had a couple of drinks and a sandwich at the bar, the service is alright, but it's much too expensive. The breakfast is delicious, with a nice mix of classic breakfast items, and moroccan specialities. 20 minutes walking from the center. All in one, it's not a ryad, but a great place to stay !

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, March 18, 2013
Dear Guest,

I’d like to thank you very much for your kind comment on Tripadvisor. We are so
delighted to notice that you have appreciated the hotel, and restaurant.

There is no doubt that your comments will help us to improve and provide the best quality of service you may expect.

Concerning the prices, kindly note that they are adjusted to our hotel category and in line with competitors.

During your next trip, let me suggest you to explore an amazing oriental atmosphere at “AL KHAYMA” tent.

Your sincerely.

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 8, 2013

This hotel was great! An oasis of luxury and serenity away from the madness of the medina. Taxis only 20dh to the hubbub of the djema del fin. Use the conceige yousef- he knows just about everything there is to know about everything. Staff extremely attentive. Rooms immaculate. Poolside clean and despite being near a road quiet and secluded. Only 10 minutes from airport. Restaurant a wee bit pricey, food ok, but use the lonely planet guide for eating in town. Would come back for a short trip!

Room Tip: Try to be on other side of main quad of hotel, some dodgy Arab singer goes on til midnight!
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, March 18, 2013
Dear Guest,

Thank you for visiting Le Meridien N’Fis Marrakech and taking the time to share with us your outstanding experience at the hotel.

We are so happy to know that your journey was a great success and all your expectations came true. We are also delighted that you have appreciated hotel service, and staff.

During your next trip, let me suggest you to explore an amazing oriental atmosphere at “AL KHAYMA” tent.

Concerning the prices, kindly note that they are adjusted to our hotel category and in line with competitors.

We look forward to welcome you back to Le Meridien N’Fis for another amazing
Trip where you’ll continue to discover more and more wonderful areas at le Meridien N’Fis.

Best Regards from Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 6, 2013

We found this hotel to be more than adequate for our 3 day trip to Marrakech. Grounds are nice, service is good -- and with an upgraded room we had plenty of space. Yousef, the concierge, was extremely helpful in giving advice and making bookings. One complaint -- the breakfast buffet was hectic and not very good. SPGers - choose points as your amenity.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, March 18, 2013
Dear Guest,

I’d like to thank you very much for your feed-back on Tripadvisor. We are so
delighted to notice that you have appreciated the hotel, and staff (Youssef’s advice).

There is no doubt that your comments will help us to improve and provide the best quality of service you may expect.

During your next trip, let me suggest you to explore an amazing oriental atmosphere at “AL KHAYMA” tent.

Your sincerely.

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien N'Fis

Address: Avenue Mohammed VI, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#45 Business Hotel in Marrakech
#109 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Le Meridien N'Fis 5*
Number of rooms: 205
Official Description (provided by the hotel):
Handsome Hotel located in the heart of the Minera residential district. ... more   less 
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Also Known As:
Le Meridien n`Fis Hotel Marrakech
Le Meridien Marrakech
Marrakech Le Meridien
Le Meridien Hotel Marrakech

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