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“pleasant but anonymous” 4 of 5 stars
Review of Le Meridien N'Fis

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Le Meridien N'Fis
5.0 of 5 Hotel   |   Avenue Mohammed VI, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #260 of 461 hotels in Marrakech
London, United Kingdom
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
“pleasant but anonymous”
4 of 5 stars Reviewed March 5, 2013

We have been to the Le Meridien several times and on each occasion have enjoyed the experience of being located in the Hivernage area of the city . Both the common areas of the hotel and the rooms and a little worn; on our most recent visit we stayed 4 nights and upgraded to the Starwood executive floor overlooking the pool and were happy with the room with the exception of the aircon which was a total failure so we arranged for a fan to be brought in to keep us cool (even though it was only early March). Youseff, the legendary concierge, was perfect in every respect and they have a real gem with this long serving gent. Breakfasts are good with plenty of choice for every taste. Pool is very well kept and loungers are comfortable. Poolside restaurant is very good as well. Very well kept gardens with a great array of plants. The key aspect which we liked, is that the hotel is situated outside the mad hustle and bustle of the medina but still close enough to enjoy without feeling remote from the activities plus we liked the space afforded by the hotel grounds where we could relax after our sightseeing trips.

Room Tip: Third floor rooms overlooking pool and gardens are quiet and have been refurbished.
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, March 18, 2013
Dear Guest,

Thank you for visiting Le Meridien N’Fis Marrakech and taking the time to share with us your enjoyable experience at the hotel.

We are so happy to know that your journey was a great success and all your expectations came true. We are also delighted that you have appreciated hotel service, staff, restaurant and interior design.

During your next trip, let me suggest you to explore an amazing oriental atmosphere at “AL KHAYMA” tent.

We look forward to welcome you back to Le Meridien N’Fis for another amazing
Trip where you’ll continue to discover more and more wonderful areas at le Meridien N’Fis.

Best Regards from Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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English first
Egham, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 5, 2013

Ok the hotel is set in very pretty gardens with a lovely pool area.The staff are good efficient and attentive. The food in the hotel is acceptable.We stayed in early March for a few days.
Be aware the historical temperature information can be misleading. When the sun shines it is lovely as in a warm spring UK day.However when the sun goes or in the evening the wind from the nearby Atlas mountains is very cold (bracing).So if you are visiting here during this time pack some extra warm clothing coats and jeans etc just in case. If the sun stays out all day great but if not you will need them great, but without the sun you will thank us for this advice.
We hired a guide from outside the hotel to give us a 3 hour tour around the Souk. He charged 200drms plus 20drms each way for the taxi there and back. We actually walked around for 5 hours. He showed us all the sights there many we would not have found alone. He also took us via several establishments were we had "demonstrations of goods" (sales pitches). But all in all he was worth the money which was still the 200drms plus a tip at your discretion of course .

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, March 18, 2013
Dear Guest,

Thank you for visiting Le Meridien N’Fis Marrakech and taking the time to share with us your outstanding experience.

We are so happy to know that your journey was a great success and all your expectations came true. We are also delighted that you have appreciated hotel service, staff, and interior design.

During your next trip, let me suggest you to explore an amazing oriental atmosphere at “AL KHAYMA” tent.

We look forward to welcome you back to Le Meridien N’Fis for another amazing
Trip where you’ll continue to discover more and more wonderful areas at le Meridien N’Fis.

Best Regards from Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
Reviews in 29 cities Reviews in 29 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 2, 2013

Stayed six very relaxing days here. The hotel is slightly older but we found that has benefits- very professional staff who quietly look out for the guests; a meticulous garden with mature plants offering plently of natural shade and privacy in the pool area; excellent housekeeping; very comfortable beds and bedding; a really great breakfast with variety (even in the low season) and the choice of eating in the tented area with moroccan furnishings.
We ate once in the moroccan Restaurant and while the food was fine there is so much variety and really good food to be had in the Medina. The pool restaurant served good salads for lunch.
It's a 15-20 min walk to the heart of the old town along a safe road with a wide footpath and views of the snowy Atlas mountains.....all in all... a great place to stay in Marrakech, enjoy the chaos of the Medina and return to the oasis of the Le Meridien N'Fis.

Room Tip: Top floor rooms are quieter
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, March 11, 2013
Dear Guest,

Thank you for visiting Le Meridien N’Fis Marrakech and taking the time to share with us your outstanding experience at the hotel.

We are so happy to know that your journey was a great success and all your expectations came true. We are also delighted that you have appreciated hotel service, and staff.

During your next trip, let me suggest you to explore an amazing oriental atmosphere at “AL KHAYMA” tent.

We look forward to welcome you back to Le Meridien N’Fis for another amazing
Trip where you’ll continue to discover more and more wonderful areas at le Meridien N’fis.

Best Regards from Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 1, 2013 via mobile

We stayed here for the week of christmas. No event/ celebration in the hotel. Not even for the new year's eve. Nothing special in the hotel. Very basic rooms although we upgrated. No coffee or tee kettle in the room. The restaurants food is not that good and not worth the money. Nicer restaurants are about ten minutes walk. Breakfast is good but the same menue every morning. Location is good. You will need a taxi to get around. Don't book any trip through the hotel. Find a taxi with a good car and he'll do it for half the price. Nice staff great concierges.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, March 11, 2013
Dear Guest,

I’d like to thank you for your comment on Tripadvisor.

There is no doubt that all your valuable remarks will help us to improve our services in order to satisfy all your expectations and let them come true. We look forward to welcoming you again at Le Meridien N’Fis during your next trip.

Best Regards from Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 28, 2013

A most pleasant stay. Courteous and attentive staff with the resplendent consierge, Youseff, and his front-of-house colleagues smoothing our way. Unfortunately, the same cannot be said of taxis picking up from the Hotel. Whilst some local cabbies are honest, many others are scurrilous and cynical rogues. Given the chance, they will over-charge hugely and those that do have meters don't use them. So do seek the advice of Meridien's staff as to amounts and agree the fare before boarding. Some taxi drivers either didn't know or didn't care about our destinations. Twice we were dropped by the souk and fed to young male 'guides'. Wary of web tales of robbery by these types, on the first occasion we were reluctant to follow the adolescant through the souk's dark and narrow passages. But our fears were ill-founded. Another time the taxi dropped us at a souk entrance far from where we wanted to be and a youth, realising we weren't going to be suckered, told us, 'Just turn first left and it's down there.' As luck would have it, before we started off, a passing chirpie chap recognised us. He was one of The Meridien's gardeners and, eagerly insisted on taking us all the way to our destination near the far side of the souk. His helpful attitude was typical of the Hotel's staff and we were most grateful to him for his intervention.

Whilst it's great to experience the hustle and bustle of Marrakech, to have comfort and sanity in the Meridien a little away from the constant hubbub of the centre was also a pleasure. Lunches by the hotel pool were of a high standard and very reasonably priced. We particularly liked the pizzas with their thin, light light bases.

We enjoyed the evening entertainment in the bar. We saw no evidence of bird mess described by a previous reviewer. In fact, the small birds about the well cared for hotel gardens were a delight.

We have no hesitation in recommending the Meridien.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, March 11, 2013
Dear Guest,

I’d like to thank you very much for your kind comment on Tripadvisor. We are so
delighted to notice that you have appreciated the hotel, Staff and restaurant.

There is no doubt that your comments will help us to improve and provide the best quality of service you may expect.

During your next trip, let me suggest you to explore an amazing oriental atmosphere at “AL KHAYMA” tent.

Your sincerely.

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed February 26, 2013

I recently stayed for 6 days at this hotel, and had a very positive experience overall. Upon my initial arrival, I was not very impressed with my room because, as mentioned in other reviews, the rooms and furnishings appear somewhat careworn around the edges and could use some maintenance. During the course of our stay, however, my wife and I came to appreciate the hotel as a lovely place to relax after full days of exploring the hectic, busy city of Marrakech. The courtyard and gardens are beautiful and well-maintained, and the staff, in particular the head porter Said, are helpful and welcoming.

Two other caveats to mention -- first, as other reviews have indicated, the hotel is approximately a 15-20 minute walk from both Gueliz/Ville Nouvelle and the medina/Djemaa al-Fna. While we personally had no issues with walking to either of these locations, the walking routes are alongside some very busy stretches of road and could be too noisy or long for some visitors to enjoy. Second, I would recommend that visitors avoid eating the snack food served in the hotel bar, which was poorly prepared and extremely overpriced. (But then again, if you order steak sandwiches or pizzas in Marrakech, you probably shouldn't expect much.) Visitors are far better off eating elsewhere in the city, although again, that would generally entail a long walk or a taxi ride from the hotel.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, March 11, 2013
Dear Guest,

Thank you very much for sharing with us your experience at Le Meridien N’Fis hotel.

All your notes will be an added value to improve our services in order to satisfy your expectations, and turn in your trip as a part of unforgettable memories.

We look forward to welcome you back to Le Meridien N’Fis for another Trip where you’ll discover more wonderful areas at le Meridien N’Fis.

Best Regards from Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winchester, United Kingdom
Top Contributor
128 reviews 128 reviews
62 hotel reviews
Reviews in 81 cities Reviews in 81 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 19, 2013

I have been to the Nfis several times and also to others in Marrakech. It is not by any means the newest hotel on the block, literally. However what you get here is a well established Moroccan hotel. The staff are friendly from the greeting at the door to the final wave off. Yes people smoke in the lobby and it does look a little worn in places but this is not Las Vegas. This is Morocco and smoking is allowed. When you go to the Souk (a short walk), they cook and feed you in the open and it looks to the Westerner awful. I strongly recommend you to step over the initial feeling of "i will get disentry eating there." and try it. They have cooked this way for a thousand years and it tastes good. The mint tea brewed in a drum on a hand cart is good. Back to the hotel. Rooms are lacking of a good air conditioning unit but I have never been bitten by mozzies there. Be prepared for the call to prayer at dawn though. Give it a go.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this review, March 4, 2013
Dear Guest,

Thank you very much for sharing with us your experience at Le Meridien N’Fis hotel.

All your notes will be an added value to improve our services in order to satisfy your expectations, and turn in your trip as a part of unforgettable memories.

We look forward to welcome you back to Le Meridien N’Fis for another Trip where you’ll discover more wonderful areas at le Meridien N’Fis.

Best Regards from Marrakech!

Omar BENJELLOUN
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien N'Fis

Address: Avenue Mohammed VI, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Business Hotel in Marrakech
#103 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Le Meridien N'Fis 5*
Official Description (provided by the hotel):
Handsome Hotel located in the heart of the Minera residential district. ... more   less 
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Also Known As:
Le Meridien n`Fis Hotel Marrakech
Le Meridien Marrakech
Marrakech Le Meridien
Le Meridien Hotel Marrakech

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