I'm not quite sure when the other reviews were written but it's now December 2012 and I think most of the issues raised have now been resolved. When I arrived at the hotel I was booked in for 6 days - 3 for business and 3 for pleasure. I had arranged for my wife to join me at the end of my business meetings for a short weekend break.
From the moment I arrived I was made to feel very welcome and was given a glass of traditional mint tea while I waited to be checked in. The reception staff were very courteous and attentive.
I dined in all of the restaurants and have to say that the food was excellent. The waiting staff were both professional and attentive and the entertainment, whether it was belly dancing or the guitar and box duo, were first class.
When my wife arrived on the 4th day the head porter Said welcomed her to the hotel with a single red rose, freshly brewed mint tea and bathed her hands in rose water - she was amazed at the welcome. When we arrived in our room the chambermaid had spread rose petal on the bed - yet another special touch.
I could go on and on about how how wonderful my stay has been at this hotel but I may be in danger of making the previous reviewers vomit. Things must have changed in a very big way at this hotel because despite being a bit old and tired the experience was more than I expected and the service was brilliant. Well done all Le Meridien N'Fis

As an SPG Platinum guest, I travel a lot for work and pleasure, and this property would fall at the bottom of the list of hotels I have stayed. Before you even walk into reception, you see the fountain in front that is not functioning, there is not even water in the fountain's chipped basin. Rooms are old, towels are so old, they are grey color, A/C didn't work, no screens on the windows/balcony doors, the moment you open window, you have tons of flies in the room. Breakfast was of average quality (omelette station saves it from being below average), orange juice was so diluted with water you could never tell it is freshly squeezed (which is what the sign tells you); birds are flying in the breakfast room, sitting on tables, very unsanitary. Spa was a joke and it was so rundown (locker rooms, dirty sinks, wet sauna with chipped tiles and ceiling) that I am surprised they can even charge for it! With the exception of Said, the porter, everybody else didn't exude the attitude they were happy to have you; hotel has a van, but the amount they charge to take you to the airport that is very close, is way above even the rate of the taxis at the airport. If you choose to walk to Medina, it is about 15 -20 min walk, would have been so easy for the hotel to offer a complimentary ride and make many people happy. We didn't try hotel restaurants (didn't find the menu exciting) but if you walk about 10 min towards the Congress Hall, there are several new restaurants on the same side of the road as hotel, all reasonably priced. Inner courtyard gardens were nice, and it is the only good thing about this hotel. We left hotel earlier to stay at a different place and will not recommend this hotel to anybody - they need to at least maintain the property (it is not difficult to buy new towels and linens if you can't do a renovation) and more importantly, train stuff to project hospitality to guests.

Everything was okay.... the location is fabulous, you can easily walk into the old town - be careful crossing the roads! Its about 15 minutes from the airport and in a very nice area. As the other reviewers have said, the receiption staff are very abrupt and don't seem to have a customer service ethic. The other staff are polite and are generally happy to help.
The rooms are fine, working fridge, didn't need the a/c but the heating worked well. The beds were comfortable, pillows great but the towels had seen much better days.
The 'turn down' service with fresh towels, bottled water and chocolate was welcome.
Food was reasonably priced and good quality, breakfast was included and was very good - excellent omlette station.
Probably won't go back to Marrakech but will consider Meridien elsewhere.

Out of date rooms, sheets were old and had stains, there was no air conditioning, there were electrical shorts in the gym and each time i tried ti run on the treadmill the power would go off after 15 minutes and they made no effort to fix the issue, over priced breakfast, will never return!