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Le Meridien N'Fis: Traveler Reviews

5.0 of 5
Avenue Mohammed VI, Marrakech 40000, Morocco
Hotel amenities
Le Meridien N'Fis
Ranked #230 of 438 hotels in Marrakech
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793 reviews from our community

Traveler rating
    235
    346
    141
    50
    21
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Families
114
 
Couples
307
 
Solo
23
 
Business
60
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Thornbury, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Fantastic location and wonderful staff”
5 of 5 stars Reviewed November 20, 2012

This is a great hotel in a perfect location. Being only 15-20 minutes walk to the medina, we had all the excitement of being in the city, but could escape to the oasis of calm that this hotel offers. The staff were all excellent and the facilities were all that would would expect from a Starwood Hotel. Youseff, Head Concierge was incredibly helpful and tactfully suggested alternatives to the overpriced and touristy restaurants I had picked from the guidebook, instead pointing us to some lovely and inexpensive places with good, authentic Morrocan food. He also booked a wonderful day tour in a 4x4 up into the valleys of the Atlas Mountains, which was great. Both Yousef and Said (the excellent Head Porter) have been with the hotel for over 20 years and they both take pride in the service the hotel delivers....and it shows! As to the facilities on offer, I upgraded to a suite using my Starwoord Suite points and this gave me two large rooms (Bedroom and sitting room) with a enormous bathroom and additional WC. I had a great view, with partial views of the mountains and full view of the lovely hotel gardens. The only drawback was the loud noise from the nightclub, so I would suggest earplugs, which thankfully I always take with me when I travel. Breakfast was a buffet and they had a good selection of hot and cold food on offer. The Morrocan restaurant was very good and a good price for a hotel and the bar does a good cocktail. I had no time to enjoy the Spa but their services seemed very comprehensive, so I will definitely try this next time. Looking forward to returning next year.

Room Tip: There are rooms with a patio on the ground floor and these are quieter but it does mean you can'...
See more room tips
  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LBM04 about Le Meridien N'Fis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Alaoui_GM, General Manager at Le Meridien N'Fis, responded to this review
November 29, 2012
Dear Guest,

Thank you for visiting Le Meridien N’Fis Marrakech and taking the time to share with us your experience.

We are so happy to learn that your journey was a great success and all your expectations came true. We are also delighted that you have appreciated hotel service, and staff’s attention.

During your next trip, let me suggest you to try our different restaurants and explore
an amazing oriental atmosphere at “AL KHAYMA” tent.

We look forward to welcome you back to Le Meridien N’Fis for another amazing
Trip where you’ll continue to discover more and more wonderful areas at le Meridien N’Fis.

Best regards from Marrakech!

Abdelouahed ALAOUI-Fdili
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cirencester, England, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Friendly, comfortable hotel with lovely facilities just a short walk to the Medina”
5 of 5 stars Reviewed November 17, 2012

The welcome you receive when you arrive is matched by the helpfulness of the staff and the lovely facilities at this hotel. I had a newly renovated room which was comfortable and had its own patio.

Said brought my bags to the room and showed me useful things like how to open the patio door, find the hidden light switch (on the head board) and warned me about the very small step into the bathroom which I haven't tripped over once! I have seen him many times and he is always friendly and remembers my name which is the same with all the staff in reception.

The concierge Youssef deserves a special mention. His reputation on the hotel website for being very helpful and making fabulous suggestions is very much deserved. He organised the minibus collection from the airport before our trip, sorted out two restaurants, booked us a 3 valley trip into the mountains and got us a guide for the medina/souks on our first day and every thing was excellent. Defnitely make contact with him before your arrival and he will have things ready for you.

The moroccan restaurant onsite was excellent. We did not try the Italian (why would we when we are in Marrakech?) and we also had a pizza in the bar and some food by the pool all of which were perfectly fine.

I have really enjoyed my trip to Marrakech and I will definitely come back and stay here again - may bring my husband next time as opposed to a girls trip.

Room Tip: A premium room with patio is relatively quiet but you feel like you have your own garden.
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Ask Alison W about Le Meridien N'Fis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Alaoui_GM, General Manager at Le Meridien N'Fis, responded to this review
November 29, 2012
Dear Guest,

Thank you for visiting Le Meridien N’Fis Marrakech and taking the time to share with us your experience.

We are so happy to learn that your journey was a great success and all your expectations came true. We are also delighted that you have appreciated hotel service, and staff’s attention.

During your next trip, let me suggest you to try our different restaurants and explore
an amazing oriental atmosphere at “AL KHAYMA” tent.

We look forward to welcome you back to Le Meridien N’Fis for another amazing
Trip where you’ll continue to discover more and more about le Meridien N’Fis.

Best regards from wonderful Marrakech!

Abdelouahed ALAOUI-Fdili
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
2 reviews
“An oasis”
5 of 5 stars Reviewed November 16, 2012

We really enjoyed our stay at this hotel. For such a large hotel its design keeps an intimate feel, with an excellent pool and fantastic Andalusian garden. We found the staff consistently helpful and welcoming. First time out I forgot to sign for some food but was still dealt with in a friendly and very polite manner. We ate serval times in the Moroccan restaurant on site and thought that was also excellent. It is a short walk to the walls of the Medina but the gardens are a great place to relax and escape from the bustle of the old city. Definitiely somewhere I would love to return to.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Nigel H about Le Meridien N'Fis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Alaoui_GM, General Manager at Le Meridien N'Fis, responded to this review
November 29, 2012
Dear Guest,

Thank you for visiting Le Meridien N’Fis Marrakech and taking the time to share with us your experience.

We are so happy to learn that your journey was a great success and all your expectations came true. We are also delighted that you have appreciated hotel service, and staff’s attention.

During your next trip, let me suggest you to try our different restaurants and explore
an amazing oriental atmosphere at “AL KHAYMA” tent.

We look forward to welcome you back to Le Meridien N’Fis for another amazing
Trip where you’ll continue to discover more and more areas at le Meridien N’Fis.

Best regards from wonderful Marrakech!

Abdelouahed ALAOUI-Fdili
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Five Star but dated”
3 of 5 stars Reviewed November 15, 2012

Nice hotel, Wifi was a problem, and they charge for it in the rooms. Meals by the pool were nice, although the sauce with steaks was a bit manufactured. Pool itself is very nice. We stayed in three different rooms while travelling in Morocco. All were good, although we couldn't see the difference between the premium rooms and the cheaper ones. Gardens are beautiful. One day, we arrived in at sunset, and the scent from the jasmine hedges was overwhelming (in a good way). Concierge has odd hours. Overall, a pleasant stay!

Room Tip: Rooms facing the tennis courts and function tent could be noisy if there's a function on.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask KilianPaul about Le Meridien N'Fis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Alaoui_GM, General Manager at Le Meridien N'Fis, responded to this review
November 29, 2012
Dear Guest,

I’d like to thank you for posting your comment on Tripadvisor. We are so happy to know how much you have appreciated the hotel location and the staff.

All your notes will be an added value to improve our services in order to satisfy all your expectations and let them come true during your next trip to Le Meridien N’Fis.


Best Regards from wonderful Marrakech!

Abdelouahed ALAOUI -Fdili
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
332 reviews 332 reviews
248 hotel reviews
Reviews in 256 cities Reviews in 256 cities
242 helpful votes 242 helpful votes
“Staff when to the don't bother me school of tourism”
1 of 5 stars Reviewed November 14, 2012

All the employees of the front desk seemed to have gone to the same “Don’t bother me I hate tourist school” It seems that no matter how many people have made a point to complain about the reception staff, management had done nothing about it. We were on a tour and had no choice on the hotels. We were hoping that after so many complaints something had been done.

The rooms were large and well appointed but starting to get ratty. They were clean for the most part, but there were some areas that could have used a bit more care. Towels were good but a bit used and not completely white. There was a refrigerator in the room and a safe. You had to pay for WI-FI.

The breakfast was good with a wide selection if repetitive; they had exactly the same things every day. There were cats allowed to run around and birds were flying about. The sconces on the walls were very dirty and provided their breakfast.

Lovely pool area and gardens, but since the weather was very bad for our entire stay we did not use them. We had dinner in the bar area since they don’t open the restaurant until 7PM and we were hungry. It was expensive and not very good. Avoid the appetizers; the pizza and the stake sandwich were eatable the rest were frozen and came cold and uncooked.

You can walk to the Medina in about 20 minutes. We could not find any food shops around to buy sodas or water, so we had to carry them back from the Medina. You are not supposed to drink the water, but the hotel does not leave a note in the room, and does not provide free drinkable water.

I would not stay there again.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask Starviagera about Le Meridien N'Fis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Alaoui_GM, General Manager at Le Meridien N'Fis, responded to this review
November 29, 2012
Dear Guest,

Thank you for visiting Le Meridien N’Fis Marrakech and taking the time to share with us your experience.

We are deeply sorry that your stay did not meet your expectations. Please accept our apologies for any inconvenience caused.

There is no doubt that your comments will help us to improve and provide the best quality of service you may expect.

Your sincerely.

Abdelouahed ALAOUI -Fdili
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Le Meridien N'Fis

Also Known As:
Le Meridien n`Fis Hotel Marrakech
Le Meridien n`Fis Hotel
Le Meridien Marrakech
Marrakech Le Meridien
Le Meridien Hotel Marrakech
Address: Avenue Mohammed VI, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Business Hotels in Marrakech
#91 Luxury Hotels in Marrakech
#183 Family Hotels in Marrakech
#255 Romantic Hotels in Marrakech
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Handsome Hotel located in the heart of the Minera residential district. ... more   less 
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