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“An oasis” 5 of 5 stars
Review of Le Meridien N'Fis

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Le Meridien N'Fis
5.0 of 5 Hotel   |   Avenue Mohammed VI, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #270 of 465 Hotels in Marrakech
Sheffield, United Kingdom
2 reviews
“An oasis”
5 of 5 stars Reviewed November 16, 2012

We really enjoyed our stay at this hotel. For such a large hotel its design keeps an intimate feel, with an excellent pool and fantastic Andalusian garden. We found the staff consistently helpful and welcoming. First time out I forgot to sign for some food but was still dealt with in a friendly and very polite manner. We ate serval times in the Moroccan restaurant on site and thought that was also excellent. It is a short walk to the walls of the Medina but the gardens are a great place to relax and escape from the bustle of the old city. Definitiely somewhere I would love to return to.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Alaoui_GM, General Manager at Le Meridien N'Fis, responded to this review, November 29, 2012
Dear Guest,

Thank you for visiting Le Meridien N’Fis Marrakech and taking the time to share with us your experience.

We are so happy to learn that your journey was a great success and all your expectations came true. We are also delighted that you have appreciated hotel service, and staff’s attention.

During your next trip, let me suggest you to try our different restaurants and explore
an amazing oriental atmosphere at “AL KHAYMA” tent.

We look forward to welcome you back to Le Meridien N’Fis for another amazing
Trip where you’ll continue to discover more and more areas at le Meridien N’Fis.

Best regards from wonderful Marrakech!

Abdelouahed ALAOUI-Fdili
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,012 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Dublin, Ireland
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 15, 2012

Nice hotel, Wifi was a problem, and they charge for it in the rooms. Meals by the pool were nice, although the sauce with steaks was a bit manufactured. Pool itself is very nice. We stayed in three different rooms while travelling in Morocco. All were good, although we couldn't see the difference between the premium rooms and the cheaper ones. Gardens are beautiful. One day, we arrived in at sunset, and the scent from the jasmine hedges was overwhelming (in a good way). Concierge has odd hours. Overall, a pleasant stay!

Room Tip: Rooms facing the tennis courts and function tent could be noisy if there's a function on.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Alaoui_GM, General Manager at Le Meridien N'Fis, responded to this review, November 29, 2012
Dear Guest,

I’d like to thank you for posting your comment on Tripadvisor. We are so happy to know how much you have appreciated the hotel location and the staff.

All your notes will be an added value to improve our services in order to satisfy all your expectations and let them come true during your next trip to Le Meridien N’Fis.


Best Regards from wonderful Marrakech!

Abdelouahed ALAOUI -Fdili
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Top Contributor
460 reviews 460 reviews
313 hotel reviews
Reviews in 335 cities Reviews in 335 cities
413 helpful votes 413 helpful votes
1 of 5 stars Reviewed November 14, 2012

All the employees of the front desk seemed to have gone to the same “Don’t bother me I hate tourist school” It seems that no matter how many people have made a point to complain about the reception staff, management had done nothing about it. We were on a tour and had no choice on the hotels. We were hoping that after so many complaints something had been done.

The rooms were large and well appointed but starting to get ratty. They were clean for the most part, but there were some areas that could have used a bit more care. Towels were good but a bit used and not completely white. There was a refrigerator in the room and a safe. You had to pay for WI-FI.

The breakfast was good with a wide selection if repetitive; they had exactly the same things every day. There were cats allowed to run around and birds were flying about. The sconces on the walls were very dirty and provided their breakfast.

Lovely pool area and gardens, but since the weather was very bad for our entire stay we did not use them. We had dinner in the bar area since they don’t open the restaurant until 7PM and we were hungry. It was expensive and not very good. Avoid the appetizers; the pizza and the stake sandwich were eatable the rest were frozen and came cold and uncooked.

You can walk to the Medina in about 20 minutes. We could not find any food shops around to buy sodas or water, so we had to carry them back from the Medina. You are not supposed to drink the water, but the hotel does not leave a note in the room, and does not provide free drinkable water.

I would not stay there again.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Alaoui_GM, General Manager at Le Meridien N'Fis, responded to this review, November 29, 2012
Dear Guest,

Thank you for visiting Le Meridien N’Fis Marrakech and taking the time to share with us your experience.

We are deeply sorry that your stay did not meet your expectations. Please accept our apologies for any inconvenience caused.

There is no doubt that your comments will help us to improve and provide the best quality of service you may expect.

Your sincerely.

Abdelouahed ALAOUI -Fdili
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 7, 2012

We (family of 4) stayed in an executive suite. The room was very nice and spacious with a lounge room and comfortable bedroom. The grounds of the hotel are expansive and well laid out. There are plenty of facilities - kids play area, tennis courts and nice swimming pool.
However, the service at this hotel is a bit of a let down. Management should work hard in beefing up their service and training. There is very few staff who speak English and the service at the restaurant is very very slow. Staff work hard but there are simply not enought of them and managemnt seem to turn a blind eye to this.
Marrakesh is lovely with lots to do and the hotel is perfectly placed.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bedfordshire,UK
Top Contributor
89 reviews 89 reviews
38 hotel reviews
Reviews in 59 cities Reviews in 59 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed November 2, 2012

I last reviewed this place 2 years ago and have just been again for a week.The Meridien is a pretty big hotel, situated about a 20 min pleasant stroll from the Medina (old walled city). Not only is it a good choice for those who want to enjoy the frenetic life inside the traditional city of Marrakech and yet be able to escape to some calm and European standards in the evening, but it represents great value for money. It has large, green & beautiful gardens with fountains playing and an enormous swimming pool. Although the Meridien chain used to be French owned, its now part of the American 'Starwood' group and there are lots of good deals on their web-site, such as the '6 nights for the price of 4' which we got. You'll pay a fraction of the price required at some of the posh riads in the Medina where often the walls are so thin you have to keep your voice at a whisper. And yet you can still go to the riads for great dinners and return to this place for a good solid bedroom with great bath facilities and a really good buffet breakfast. The hotel is a tiny bit tired and in need of investment, but not intrusively so. Contrary to previous comments we found the staff unfailingly courteous. The downsides? There could be more UK channels on the TV system.The housekeeping staff are so attentive that they seem to be knocking on the door almost hourly with bed changes, towel service, mini-bar checks and so on (but the 'do not disturb' sign eventually worked!). The service in the pleasant restaurant is painfully slow, with often a 15 min wait even for drinks requests after being seated.......they really MUST deal with this.The airy, nicely designed breakfast room with fabulous buffet and omelettes and pancakes made to order in front of you really must do something about the sparrows which fly around and leave droppings on the lamp-shades! But those are minor points. We recommend this place as somewhere to base yourself at a good price whilst enjoying this wonderful city. Its rating half-way down the TripAdvisor list for Marrakech does it a dis-service.

Room Tip: Ask for a garden room
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Alaoui_GM, General Manager at Le Meridien N'Fis, responded to this review, November 29, 2012
Dear Guest,

I’d like to thank you very much for your kind comment on Tripadvisor. We are so
delighted to notice that you have appreciated the hotel (restaurant and special deals,…).

There is no doubt that your comments will help us to improve and provide the best quality of service you may expect.

During your next trip, let me suggest you to try our different restaurants and explore
Moroccan delights at “L’IWAN Restaurant”.

Your sincerely.

Abdelouahed ALAOUI-Fdili
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 27, 2012

I stayed at the le meridien in oct for 3 nights. I enjoyed the pool and the gardens. Its a lovely property. the girl at the reception was nice. but the staff can be more friendly. the staff can add a lot to the atmosphere i guess. the bar was a nice place to be. but again the staff can be a little more friendly.

Room Tip: the ground floor rooms are great since they have excess directly to the pool.
See more room tips
  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Alaoui_GM, General Manager at Le Meridien N'Fis, responded to this review, November 21, 2012
Dear Guest,

I’d like to thank you very much for your kind comment on Tripadvisor. We are so
delighted to notice that you have appreciated the hotel.

There is no doubt that your comments will help us to improve and provide the best quality of service you may expect.

During your next trip, let me suggest you to try our different restaurants and explore
Moroccan delights at “L’IWAN Restaurant”.

Your sincerely.

Abdelouahed ALAOUI-Fdili
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 24, 2012

With the money we paid, this hotel did not worth it. The pros: nice poor area, big estate, friendly conceirge staff and house keeping, size of the room is good, quiet, lots of plants, good location you could even walk to Palace Jemma el-fna. The cons: not really felt welcomed by receptionists every time talking to them, breakfast is really simple and lack of choices, room standard is like a 3 star hotel in Europe which was disappointed as we stayed in better Le Meridien before, room card didn't work for couple of times while we stayed there 4 nights, website shows htl has tennis court but it is not finished and that was the main point we chose this hotel, resort fee MAD33 plus TPT (didn't even know what this charge is??) MAD24 per night per room. In general, it's a ok hotel with basic standards. Wished we could have chosen other similar hotel with a cheaper rate.

  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mr_Alaoui_GM, General Manager at Le Meridien N'Fis, responded to this review, November 21, 2012
Dear Guest,

Thank you for visiting Le Meridien N’Fis Marrakech and taking the time to share with us your experience. There is no doubt that your comments will help us to improve and provide the best quality of service you may expect.

Your sincerely.

Abdelouahed ALAOUI-Fdili
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien N'Fis

Address: Avenue Mohammed VI, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#45 Business Hotel in Marrakech
#110 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Le Meridien N'Fis 5*
Number of rooms: 205
Official Description (provided by the hotel):
Handsome Hotel located in the heart of the Minera residential district. ... more   less 
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Also Known As:
Le Meridien n`Fis Hotel Marrakech
Le Meridien Marrakech
Marrakech Le Meridien
Le Meridien Hotel Marrakech

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