Maybe I just got lucky, but my experience of the hotel was so much nicer than everyone else's. Okay, so the reception desk staff where not overly smiley, but not at all unpleasant. The porter took our bags from us, walked us to the room, while having a nice chat. When we arrived at the room he showed us round, explained how the tv etc worked, and was a great laugh. He went and we gave him a small tip. Every time I saw him again I got a smile and a nod.
Our room was excellent, shame it had 2 single beds rather than the double we would have liked, but it was not the end of the world. We simply pushed them together and carried on. Room was clean, quiet and well laid out. Relaxing pleasant place to be. Slept really well and was cleaned every time we put the hanger out requesting it to be cleaned. The lady who cleaned the block was wonderful. She did an excellent job and was very nice to chat too.
We took a taxi the first night to the main square. We ate out the first night but returned and headed to the bar. Staff again really nice and helpful. The bar reminded us of a 80s Jazz bar, but somehow it worked, and we enjoyed it.
Breakfast was great, really great. Buffet, with a self serve coffee machine. The guy looking after the breakfast area was clearly proud of his job, Constantly keeping the food stocked and presentable. Always got the door for us upon arriving and leaving if he saw us coming. We stayed a week and it did not get boring, although what was on offer did not change at all, so might after a while.
The hotel restaurant was good value with nice wine and excellent food. Staff again, really nice. Really welcoming. We did only eat here once but that was only due to the fact we ate in the new town other nights.
We had a very lazy pool day on our last day. Such a relaxing time around the pool. A member of staff wonders round in case you would like to order drinks, nice not to have to head to the bar. We ate at the pool restaurant for lunch, nothing special but very cheap and perfectly fine for the price.
We ordered room service a couple of times during our stay. Really resemble prices on this, bought to the room very quick, with a smile.
I do feel I am writing a review for a different hotel compared to the other reviews. I would say go not expecting a UK style 5 star hotel, but a Moroccan hotel, and you should be fine. Its a lovely place, clean, relaxing and pretty central.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.