For the first time I refused a hotel room. This hotel's website says it is five star. Honestly, if the rooms are what you judge a hotel by it barely makes 2 stars.
On check-in after a 40 hour flight, a printed confirmation in hand, there is no record of my reservation
40 minutes later a room was assigned. It was a disgrace. Peeling paint, black silicone around the shower bath
A balcony which was festooned with very friendly bird droppings
Bed linen that would have many tales to tell
The lift was filthy......the list was endless
Bags in tow, back to reception who seemed unconcerned and not surprised to see me.
An hour later a new room was assigned which was better, maybe two to three star at best
All this for a guest on his forth visit attending a Luxury travel show. Yes I know, I should have known better!
On the upside
The porters were friendly
A great laundry service
An automatic coffee machine at breakfast which made great coffee!
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- Also Known As:
- Mansour Eddahbi - Palais Des Congres Hotel Marrakech
- Hotel Mansour Eddahbi