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“Lovely retreat.” 5 of 5 stars
Review of Palmeraie Golf Palace & Resort

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Palmeraie Golf Palace & Resort
5.0 of 5 Hotel   |   Les Jardins de la Palmeraie | Circuit de la Palmeraie, Marrakech 4000, Morocco   |  
Hotel amenities
Ranked #295 of 461 Hotels in Marrakech
Utrecht
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Lovely retreat.”
5 of 5 stars Reviewed April 1, 2012

Spend six days with my family looking for some sun & golf after a cold and snowy winter in the Netherlands. The resort is beautifully situated in the Palmeraie area, close to but not too close to to the buzzing Medina; they operate a shuttle service on a regular base (5 times a day) to the Jemaa el Fna, which is the central square, if one wants to visit it. Except for the shuttle service we also used their taxi service (from and to the airport, and to the Jardin Majorelle), which is excellent (very punctual) but a bit pricey. Hotel rooms are well equiped and nicely furnished; on the downside WIFI reception is poor in the rooms (but good in the public spaces). Breakfast at the pool is good, service in the pool area could do better. The fitness center was exceptional spacious and wel-equipped (Technogym), best I have ever encountered! Pool area is designed well especially for children, the surrounding gardens are luscious and well-maintained. Golf was great and we enjoyed playing every day. Lunch facilities were limited during our stay, but Dar Ennassim is close by fortunately (separate review). All in all we liked it very much and will certainly come back.

Room Tip: Swimming pool view adds to the oasis-feeling.
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  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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463 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
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English first
chaumont-gistoux
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 26, 2012

Second stay after first visit in 2011.Still impressed by the service level and kindness of the staff.Golf in excellent shape (first 9 could be better this year).Restaurants and spa super.

Room Tip: Better to select first or second floor to enjoy more light and views.
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  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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UK
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 5, 2012

I booked a golfing break to the PGP through 'Golfbreaks.com'. I was a little concerned at some of the negative reviews here though.
In the event, such concerns were unfounded. Is this a 'genuine' 5 star hotel? Well, in terms of the facilities on offer yes, but in terms of the quality and 'finish' no, it would rate more as 4 star.
What it does offer however is attentive, friendly and polite staff, keen to assist you in any possible way.
It offers well proportioned rooms, with good furnishings and large very comfortable beds. Reception rooms that are spacious, well appointed and relaxing.
Restaurants that serve up good food, though at prices a far bit higher than I expected in Morocco.
We stayed in a 'golf' room, one of the smallest rooms, but we had a seating area, and small patio in a shaded garden spot. Whilst perfectly acceptable, the rooms on the higher floors with balconies and views are without doubt better positioned.
The pool area is very nice, it is relaxing and with good furnishings. The weather in late February was just about perfect, around 23c or 74f, warn enough to sit by the pool in complete comfort or play golf with heat stress. By night temps dropped of to around 6c, cool enough to make sleeping comfortable, without the need for the air con.
Housekeeping staff were very efficient in cleaning the rooms.
The hotel is about a 20 minute taxi ride from the old town of Marrakech, The ride should cost around 100 MAD.
Overall we were very happy with our stay and would certainly recommend this hotel.

Room Tip: Higher floors have balconies with views, lower floors tend to have no effective view at all.
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cirencester
1 review
5 of 5 stars Reviewed March 5, 2012

My wife and I stayed at the Palmeraie Golf Palace for three weeks in February. We thought it was great. Our two objectives were warmth and golf and both were achieved. The golf course is a fair test, the greens were in good shape and we played most days. The caddies were a mixed bunch but on the whole we enjoyed the new experience of having a caddy. Most days it was warm enough to sunbathe by the pool. I can't think of one aspect of the hotel that disappointed us ; the room was large enough, the balcony and view stupendous towards the high Atlas, there was variety enough on the food front and the staff were friendly and helpful. The gym and indoor pool were first class. This is not a luxury hotel but it has character and is well appointed. We thought for the price we paid we got an excellent experience
The gardens are a feature of this hotel and they are impressive. Probably a bit quieter than we would have liked in the evenings but then again it was February. If you want to play golf in February in a warm climate,only 3 and a half hours from London, a not quite luxurious hotel - but good value for a lot of amenities The Palmeraie is recommended. We will recommend the Palmeraie to our friends

Room Tip: Try to get a view of the Atlas mountains
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 25, 2012

The hotel is no Ritz Carlton or Four Seasons, but it is adequate and nice enough. Although a little tired in places, the inadequacies are more than compensated by the abundant and friendly staff. The golf course is fun to play but crowded in the mornings. They start golfers on both 1 and 10, so by the time you make the turn you are jammed up with three groups on each hole. Holes 19-27 turned out to be much less crowded and much more fun to play, even though they are more open and the areas just off the fairway are not irrigated (leaving them brown in February). Other reviewers have talked about ten restaurants, but we found only 4 to be open at this time of year. In those, the food was good but not outstanding. The concierge recommended a palace restaurant for dinner one night that turned out to be amazing--in ambience, entertainment, service, and food. The Palmeraie Golf Palace is located about 6 miles from Marrakech proper and is in a palm-tree laden area catering to tourists. After one visit to the souks and the medina in Marrakech, I was happy to stay at the resort and away from the crowded, dirty streets full of destitute people begging or selling whatever wares they can. We also played golf at Amelkis and Al Maaden, but the Palmeraie 27 holes were much better, as was the service. Since we live in a country that is cold for much of the winter, we were happy to find 70+ degrees and sunshine every day for a much-welcomed break.

Room Tip: Views from the balcony can be beautiful (the swimming pool) or nondescript (the parking lot).
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2012

Service was excellent, the golf was superb, staff very very friendly and polite. What more could we ask for in February. Oh yes there was sunshine! Chilly in the morning but 21 degrees in the afternoon.

10 restaurans to chose from on site. The 5 we used were all excellent.

Holes 1-18 on the golf course were excellent. Holes 19-27 are longer but the fairways were very dry and not in as good condition. However the greens were the same - very fast!

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nyon, Switzerland
Senior Contributor
31 reviews 31 reviews
28 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 17, 2012

I spent countless hours researching where to stay wen in Morocco.
We chose Palmeraie Golf Palace Resort.
We were there April 2011. The weather was beautiful hot enough to sit by the pool all day long.
Tip: you have to get up really early to reserve chairs and table in a good location by the pool. By 8 am everything almost everything is taken  Can be a little annoying.
Hotel is sort of mix of 4 and 3.5 stars…. 3.5 stars is mainly for the service but amenity is quite pretty.
In some places it needs complete renovation and in some areas I like the authentic feel to it.
Hotels is very big and sort of isolated from the town again this can be a very good thing when you spend countless hours browsing in the souks and Jamal El Fna and hopping in the cab and driving away from the hussle and bussle of the town.
The Hotel has a gated private entrance, Nikki beach is 5 minutes form the hotel and we learned it belong to the hotel and you will not be charged to use this hot spot if you are staying in the hotel.

The pool area is good with some struggling to make it look luxury- it is not.
I liked that the breakfast area is along the pool and in the middle of the pool in a nice white terrace.
Breakfast and Lunch are amazing!
Food is delicious and not expensive at all in this hotel; I loved early morning breakfast in this hotel.
Now that I think of it everything is nice in the hotel but the atmosphere is missing. There is no atmosphere in the hotel you end up wondering where is everybody?
We start going out every night for dinners to different riads. Our favorite is La Sultana.
Rooms are okay- all of them facing to the garden or pool both are nice so don’t bother paying more.
Welcoming sweet plate was waiting us in our Suite and on arrival Moroccan mint tea was served in the lobby.
The Spa and Hammam is amazing the best one in the town- Try it!
The gym is great and it is in a completely separate newly renovated building, I just wish they would turn on the AC- it was soo hot.
There are restaurants that are located in the hotel territory but none of them is really good …I would say Sushi one is ok.

We went to downtown several times a day and it is a taxi ride about 25 usd each way… Hotel is offering shuttle but the timing sometimes is not right.
I recommend taking cat and dog food and some healthy candy snacks for kids- there are many kid beggars on the streets and It made me feel good seeing how exited they were getting to receive a little treat.
Dogs and cats appreciated the food as well. I would just open a can and leave it on the street. Enjoy Morocco!

  • Stayed April 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PGP_contact, Guest Relations Manager at Palmeraie Golf Palace & Resort, responded to this review, February 21, 2012
Dear Guest,

Thank you for taking the time to share your feedback on tripadvisor.

We are glad to know that you liked our rooms, our food and our spa as we thank you for your complients towards Morocco.

However, we are concerned to read that your experience with us did not live up to our usual level of service, please do not hesitate to contact us directly at contact@pgp.ma, mentioning your review for your next stay in the Palmeraie Golf Palace.

We are looking forward to welcoming you again at the Palmeraie golf Palace.

Best Regards.

Quality Guest Service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Palmeraie Golf Palace & Resort

Address: Les Jardins de la Palmeraie | Circuit de la Palmeraie, Marrakech 4000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#117 Spa Hotel in Marrakech
#117 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Palmeraie Golf Palace & Resort 5*
Official Description (provided by the hotel):
Palmeraie Resort's beating heart and flagship, the famous Palmeraie Palace is a hotel featuring traditional Moroccan architecture. Rewarded as Africa's best golf course, the hotel's golf course has won the World Travel Awards for 5 consecutive years (from 2006 to 2010). Surrounded by landscaped gardens and swimming pools, within easy reach of many restaurants and other entertainments, Palmeraie Golf Palace is a tourist destination in its own. Just minutes to central Marrakech, this charming hidden oasis is a promise of a serein, relaxing stay. ... more   less 
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Also Known As:
Palmeraie Golf Palace And Resort
Palmeraie Golf Palace Hotel Marrakech
Palmeraie Hotel Palace

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