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“unbelievably beautiful hotel and gardens” 5 of 5 stars
Review of La Mamounia Marrakech

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La Mamounia Marrakech
5.0 of 5 Hotel   |   Avenue Bab Jdid, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #146 of 465 Hotels in Marrakech
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“unbelievably beautiful hotel and gardens”
5 of 5 stars Reviewed 2 days ago NEW

Went in here for a drink on visit to Marrakech and if you just won the lottery make this your first stop its incredible and gardens go on forever and are perfectly manicured Very impressive and expensive

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  • Stayed February 2015, traveled as a couple
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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970 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Kolkata
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is by far the best hotel I have stayed in. The staff, the rooms, the ambience and every thing else about the hotel was just perfect. Its was a pleasure to stay at a hotel like this. I have a special mention for a bartender Mr. Mohshin who was very good at his job, had us all in very high spirits. The driver who drove us to Casablanca was just too amazing he even checked us in got us the boarding passes and saw us off at the immigration.

  • Stayed February 2015, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Frankfurt, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 4 days ago NEW

We (family of 5) came here for a drink before going out to dinner and were gobsmacked when we saw the place. This is opulence at its zenith. The building, gardens, pool etc is incredible.
However, it is not for everyone. It is plush, opulent, and quite garish. This is not a place for 'normal' families, first and foremost dictated by the price! And also the atmosphere ... guests are a room number or a paying guest, there is nothing personal about it.
We had 3 cocktails and 2 juices and paid just under €80!
If money is no object and you want to be in an environment that is swanky luxury - completely outside life in Marrakech - then this is the place for you. But this is not the 'real' Marrakech.

  • Stayed February 2015, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Leeds
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Marrakesh is a fascinating, frenetic place to visit and La Mamounia provides a calm and relaxing space to get away from it all. We weren't staying but after tiring days exploring the city on foot this hotel provides the best end to the day. It's not cheap (Earl Grey tea, rare beef open sandwich with whole grain mustard - £28) but so worth the relaxation. The gardens are extensive and beautiful and we were able to stay as long as we wanted. The staff were lovely and helpful too.

  • Stayed February 2015, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Service
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Top Contributor
412 reviews 412 reviews
26 hotel reviews
Reviews in 85 cities Reviews in 85 cities
178 helpful votes 178 helpful votes
4 of 5 stars Reviewed 1 week ago

Plus column:
fresh dates and almond milk at check-in
room with a balcony overlooking a garden. The balcony had a table and two chairs, and plenty of room to walk around them.
fresh roses daily
bottled water, fresh fruit, and pastries in room every day
very helpful concierge
rock solid wi-fi
spectacular gardens
wonderful breakfast buffet
pound/kilo/stone scale in bathroom -- if this is your last stop in Morocco, very helpful for weighing your luggage
high-end toiletries
excellent mattresses
heated towel rack
enormous soaking tub and bath salts
robes, flip-flops, and slippers
reasonably short walk to djma el fna and shuks
we were given breakfast boxes (pastries, cheeses, fruit salad, yogurt and orange juice) because of a very early morning check-out


negative column:
dim lighting -- perhaps meant to create a mood, but except for the bedside reading light and shower/tub area, very inadequate
no door or curtain in shower -- meaning a wet floor every time one showers
a clear glass panel between the bedroom and tub/shower area
signature scent pumped throughout the public areas may be irritating to those with sensitivities
smoking allowed everywhere

For $500+ a night, we expected more. There was a broken light switch in our room; the bathroom floor flooded every time someone took a shower; the lighting in the toilet/bidet area was totally inadequate. Our room was designed for fashion, rather than functionality.

Stayed February 2015, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

La Mamounia is a fantastic oasis in the heart of Marrakech. Our comfortable room on an upper floor overlooking the gardens was breathtaking. The service at the hotel was excellent and the concierge arranged for great tours and restaurant reservations. As we stayed over the Christmas holiday, it was cold, and our only issue was that breakfast was served outside along the pool which was a bit uncomfortable even though heaters were provided. Overall, a wonderful and magical experience.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We bought a day pass for the Mamounia spa which included a hamman & lunch at the French restaurant. If you want a relaxing indulgent day away from exploring the old town it's perfect. The facilities are first class. Superb hamman & pool area. Lunch was extremely good as well and it was nice to be able to see the hotel & gardens.

Stayed February 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Mamounia Marrakech

Address: Avenue Bab Jdid, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Marrakech
#58 Spa Hotel in Marrakech
#61 Luxury Hotel in Marrakech
#81 Family Hotel in Marrakech
#124 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — La Mamounia Marrakech 5*
Number of rooms: 212
Official Description (provided by the hotel):
La Mamounia, a symbol of traditional Moroccan hospitality, is located in the heart of the imperial city, nestled in a 17 acre park, 5 minutes walk from the Jemaa El Fna square, La Mamounia will remain the place for worldwide celebrities. DESCRIPTION The Moroccan legendary palace has been redesigned by an internationally acclaimed designer, Jacques Garcia, combining a true Moroccan style and ambiance with new technologies. With its luxurious decorations, fabulous gardens and its trendy 2500sq m SPA, la Mamounia guarantees the amazement of its guests. ACCOMODATION 136 rooms (30 to 45 Sq m) 71 Suites including 7 Signature suites (55 to 212 Sq m) 3 Riads each with 3 bedrooms, Moroccan salons, private swimming pool, terraces... (700 Sq m) ... more   less 
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Also Known As:
La Mamounia Marrakech Hotel Marrakech
La Mamounia Hotel Marrakech

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