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“A most relaxing day.” 5 of 5 stars
Review of La Mamounia Marrakech

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La Mamounia Marrakech
5.0 of 5 Hotel   |   Avenue Bab Jdid, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #142 of 461 Hotels in Marrakech
The Wirral
Top Contributor
102 reviews 102 reviews
38 hotel reviews
Reviews in 32 cities Reviews in 32 cities
73 helpful votes 73 helpful votes
“A most relaxing day.”
5 of 5 stars Reviewed 2 days ago NEW

My sister and I spent 5 days in Marrakech at a lovely riad in the Medina. We booked ourselves in for a Seasonal Spa day at La Mamounia (1500 MAD per person). This included full use of the spa and pools for the day, a luxury massage each and lunch at either the French or Italian restaurant.
We ate at the Italian restaurant. The quality of food and service was, as you might expect for a hotel of this calibre, quite superb.
The massages were undoubtedly the best we'd had. The general ambiance of the spa is calm and relaxing as is the indoor pool. There are enough fluffy towels to lose yourself in and background music to drift away to.
EXCELLENT VALUE FOR MONEY!

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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821 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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Brussels, Belgium
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
Reviews in 25 cities Reviews in 25 cities
219 helpful votes 219 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had not expected to be so overwhelmed by the sheer majesty of La Mamounia. But as soon as you step through the privileged gates, pass the small army of doormen and onto the deep carpets of the stunning lounge , generally exhausted by whatever travel took you there, you then know you are in good hands, and can deeply relax.

Everything is taken care of by the friendly professional and numerous members of the staff.
Indeed your every senses are catered for, from the fragrant scents floating in the air to the soft live music, sweet almond milk and dates are brought to you as you rest on soft velvet sofas, as all formalities are done for you, once you hand over a passport and a credit card.

Then visiting the hotel wether at night or day, is like going from one film set to the other. Truly what I would call a 'destination hotel', i.e. a hotel worth the trip itself.

The large suite my wife and I were given, was palatial. I was a little concerned at first about overlooking the main swimming pool, but people residing here, mostly couples, were discreet. No noisy show-offs to be seen or heard, it's just not that sort of place, thank goodness..

The grounds are vast, impeccably tended, and an oasis of tranquility, for a mid-day stroll, or an evening walk.

The French restaurant offers some of the freshest and finest seafood anywhere, indeed the menu will change daily depending on arrival. The service, on par with the rest of the hotel, is a perfect blend of 'attentive but not obtrusive'.
The Moroccan restaurant, with its magical atmosphere and discreet musicians, has to be experience, at least once during a stay, though perhaps not twice with regards to the immense portions served there.

The spa is, again, a place full of atmosphere, as one walks throughout the dark, impeccably clean rooms, the facial treatment with Shiseido products was first class. The massage was less successful, but it would seem to depend on the therapist's competence.
The fitness room was pleasant enough, though the equipment were not as modern or well kept as one might have expected. Indeed the place was empty most of the time; this is clearly not a place for the health and fitness freaks, probably a good thing as I know I'm not..

There is so much more to be said about this splendid place that is La Mamounia, but then, it does also consist of an indescribable atmosphere, with scents, tranquility, a true 'dolce vita' feel, difficult to find in our day and age.

Magic then, is the overused term that comes to mind, a place one plans to visit again, even as one is sojourning, a place that plays tricks with your heart.

Is there one thing to criticize, just to remind one that we are still all mere mortals?
Yes, the so called snacks on offer around the pool are surprisingly uninspiring, and poor in quality, notably a caesar salad, almost uneatable, with tasteless chicken slices and a tiny caterpillar on a lettuce leave. This was changed for a club sandwich after a long wait, and it was dry and tasteless. Also the Nicoise salad describes as being with seared tuna, came with cheap tined tuna..Never mind.

Despite that last detail, which I am sure will be set right, this place is in my top 5 favorite hotels in the World, one to savor and to return to many times, inshallah as they say..

Special thanks to Mohamed (guest relations) who made us feel truly at home during our whole stay.

Stayed September 2014, traveled as a couple
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Bethesda, Maryland
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

One of the most beautiful hotels we have ever stayed in! Superb service, excellent food at all of their restaurants, phenomenal pool (both indoors and out). Excellent hammam! Beautiful gardens - like paradise. Worth the price for the experience!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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Dublin, Ireland
Top Contributor
170 reviews 170 reviews
54 hotel reviews
Reviews in 57 cities Reviews in 57 cities
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stopped in for a couple of drinks, and it's clear this place is impressive in scale, presentation and service.

It is of course very pricey, although the generous nibbles fill you up a little as you sip! A stroll around the gardens is nice too.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited La Mamounia earlier this month and had a very enjoyable few hours wandering around the beautiful gardens and enjoying cocktails.

I was especially impressed with the customer service. I agree with other reviews in that non-residents are very much made to feel welcome. The staff were all very pleasant and even offered to take a picture of us under the chandelier in the hotel foyer.

In terms of price, drinks are a little on the pricey side, but I think the overall experience makes it a worthwhile treat. Recommend!

  • Stayed September 2014, traveled with friends
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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UK
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We enjoyed a pleasant hour or two in the lovely gardens enjoying an excellent bottle of vin gris. The service was quite superb and almost theatrically formal though we were made to feel very welcome even as non residents. The gardens are a joy and we highly recommend a visit.

As to the price, nice things cost money.

Stayed September 2014, traveled as a couple
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London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had read much about La Mamounia and its refurbishment and on this my second visit to Marrakech decided to stay there . The location is of course very good. The interior of the building is opulent , but very dark to the point of being oppressive and the lighting in my room was very poor. Breakfast at the pool was , however , a pleasure with excellent and attentive , service , but no pressure to vacate the table . However on Sundays the poolside becomes the venue for a vast and vastly expensive lunch experience and the other dining option at lunchtime is to be tucked away in the French restaurant which has no view and is very quiet . The Italian restaurant serves perhaps the best food and the bars are buzzy in the evening , but beware the Churchill Bar if you dislike heavy cigarette smoke . The smoke -laden atmosphere was like a 1940s film , but I did not see Humphrey Bogart or any spies ( at least as far as I was aware ! ) Would I stay there again ? Probably . Its a short flight from London and in May the weather is very good, but as a hotel it might usefully review its dining options , particularly on a Sunday . It is not , by the way, a hotel for people who dislike staying at hotels where the public come in to take a look . People treck through the lobbies as sight seers .

Room Tip: Try to find one which can be adequately lit , this applies also to the bathroom . Lack of adequate l...
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Mamounia Marrakech

Address: Avenue Bab Jdid, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Marrakech
#51 Spa Hotel in Marrakech
#55 Luxury Hotel in Marrakech
#67 Family Hotel in Marrakech
#120 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — La Mamounia Marrakech 5*
Official Description (provided by the hotel):
La Mamounia, a symbol of traditional Moroccan hospitality, is located in the heart of the imperial city, nestled in a 17 acre park, 5 minutes walk from the Jemaa El Fna square, La Mamounia will remain the place for worldwide celebrities. DESCRIPTION The Moroccan legendary palace has been redesigned by an internationally acclaimed designer, Jacques Garcia, combining a true Moroccan style and ambiance with new technologies. With its luxurious decorations, fabulous gardens and its trendy 2500sq m SPA, la Mamounia guarantees the amazement of its guests. ACCOMODATION 136 rooms (30 to 45 Sq m) 71 Suites including 7 Signature suites (55 to 212 Sq m) 3 Riads each with 3 bedrooms, Moroccan salons, private swimming pool, terraces... (700 Sq m) ... more   less 
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Also Known As:
La Mamounia Marrakech Hotel Marrakech
La Mamounia Hotel Marrakech

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