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“Great but not cheap” 4 of 5 stars
Review of La Mamounia Marrakech

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La Mamounia Marrakech
5.0 of 5 Hotel   |   Avenue Bab Jdid, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #154 of 481 Hotels in Marrakech
London
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great but not cheap”
4 of 5 stars Reviewed May 1, 2013

Stayed here for a couple of nights for our wedding anniversary. I went into it with my eyes open. It was a special occaision and I knew I had to throw some cash around. Impeccable service, great breakfast by the pool, beautiful gardens, decent gym, lovely pool. Good location for exploring the city. It's a grand hotel in every sense. It just costs a fortune! As long as you accept this then you should enjoy it.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,168 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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Santa Fe
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 27, 2013

We stayed in La Mamounia two nights and La Maison Arabe two nights. La Mamounia is a stunning hotel. Huge, stylish, gorgeous gardens, the best pool area we've ever seen in the world. The best breakfast buffet in the world. Very good service. We had the deluxe room with balcony overlooking the gardens. The rooms are little fussy. Drapes over drapes over an electric blind. 8 pillows on the bed. A lot packed into a relatively small space. The lighting of the room is by a console, but we could never figure out how to use it properly. There are even more buttons on the wall. Too complicated by half. The Spa was just ok. I had an uninspiring massage although my husband liked his. La Maison Arabe spa was much better and more beautiful. La Maison Arabe is a more authentic experience, La Mamounia more grand.

Room Tip: It's worth spending the money to get a room with a balcony overlooking the gardens. Really beau...
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
273 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 stars Reviewed April 26, 2013

This is a truly stunning hotel; the location, the ambience, service and facilities, nothing to fault. The gardens are lovely, for long walks and with numerous areas to sit, have a drink or food; and the hotel has an extensive range of bars, restaurants and activities.

The rooms are spacious, and the features are all traditional Moroccan, with a modern stylish twist. The bed in our room was large, and very comfortable, with no 'bounce'. We stayed in a balcony room overlooking the gardens (this was the deluxe style room), and it seems that the higher you are the better the views from the balcony. The other front wing looks over the pool, which is fine as its not noisy. The 'odd' numbered rooms which are 'classic' style, appear to overlook the Spa area. The aircon works well, and there are shutters to keep the heat out. The rooms are serviced twice daily, with plenty of fresh towels and drinking water delivered. The only omission we found was no coffee/ tea making facility in the room, so this needs to be via room service. A Nespresso maker or the like would have been nice.

You should plan on taking a leisurely breakfast, served by the pool, as the choice is staggering. Moroccan, continental, fresh fruit, a massive range of baked products and hot food, including eggs any way you like. The waiters are also ultra-attentive, offering a full range of hot drinks - but not decaffeinated tea for some reason. We chose to eat out most of the time, however the Italian restaurant was first class, and the lounge bar and terrace was very nice for a lunch. We were also told that the French restaurant was good for a light lunch. You can also have light lunches by the pool, with BBQ food etc.

We didn't try the Spa or treatments, tennis courts, boules area, or the large gym, but it all looked excellent. There is also table tennis in the gym, and a chill out 'hamman' area. There are some shops in the hotel, with a newspaper kiosk at the entrance which also sells medications, sun lotion and giftware etc.

The gardens are large (very large) and filled with trees and flowers. The lawns are well kept, and you can have sun beds positioned on the lawns in tranquillity. A walk in the evening is very relaxing, and this is when the fragrances are at the best.

The location is convenient for the main square, mosque and souk - all 15 minutes from the hotel. Just watch out for people "just happening to be walking your way" and "hotel workers completing their shift" with both types wanting a fee as a guide to the square. The concierge will organise transport if you want to go further, or a real guide to show you to, around, and out of the souk, plus other attractions in town.

Overall, the hotel it extremely stylish, with sumptuous public areas, and very relaxing. The staff are very friendly and very numerous, and we witnessed no cases of staff being rude, as quoted in some reviews. We would have no problem returning, or even calling in for dinner or afternoon tea.

Room Tip: Deluxe rooms offer the best view, Classic rooms may be quieter as they are not facing the local Mosq...
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Paris, France
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 25, 2013

have been to many hotels around the world, but this hotel, by far, is the most luxurious and beautiful hotel I have stayed at thus far. Not only is the service impeccable, the restaurants (we went to the Italian Restaurant twice) excellent, the breakfast buffet more than you can ever ask for in a tasteful appearance,

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
2 of 5 stars Reviewed April 24, 2013

Originally we went for drinks in the Winston Churchill bar with a Jazz singer with friends who were staying there, however on discovering the outside terrace we went out there. Very romantic and exotic but strangely sterile after the beautiful old hotel. The renovation costs millions and its well done, but has removed the authentic character, the same story as Raffles Singapore. Having motivated ourselves to get there - usual Marrakesh taxi overpricing nightmare ;-( we were up for a sophisticated cocktail.. after initial shock of the price around £30 a glass.... YIP twice London prices.! After all we are on a romantic evening with friends so we go ahead. Waitress fine, very attentive, we order nibbles, that all went well, after two hours we got hungry and thats when problems started. So in a 5 star hotel there shouldn't be problems with getting a table in an empty restaurant at 10pm. ? to cut a long story short, the Manager was called, he was rude, and after an argument we finally got dinner. For this is appalling treatment for a guest and member of LHW or and after an initial bar bill of £120... shan't be returning - dont know how much dinner was but imagine it was about 500£ for 4.

  • Stayed April 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 21, 2013

We didnt stay at this hotel but after Sex & The City wanted to go and have a look.
They offer a day spa package that allows you to use the pool and spa facilities all day for £90.

Its well worth it beautiful pool/ spa gorgeous.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York
Level Contributor
69 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed April 19, 2013

I have stayed in luxury hotels all over the world and never had a more beautiful guest room. This entire hotel is magnificent and so are the grounds. I tried all of the restaurants too and all were fantastic. This is one of the great hotel and hotel experience in the world. Highly recommend.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Additional Information about La Mamounia Marrakech

Address: Avenue Bab Jdid, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Casino Hotel in Marrakech
#4 Business Hotel in Marrakech
#76 Luxury Hotel in Marrakech
#76 Family Hotel in Marrakech
#110 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — La Mamounia Marrakech 5*
Number of rooms: 212
Official Description (provided by the hotel):
La Mamounia, a symbol of traditional Moroccan hospitality, is located in the heart of the imperial city, nestled in a 17 acre park, 5 minutes walk from the Jemaa El Fna square, La Mamounia will remain the place for worldwide celebrities. DESCRIPTION The Moroccan legendary palace has been redesigned by an internationally acclaimed designer, Jacques Garcia, combining a true Moroccan style and ambiance with new technologies. With its luxurious decorations, fabulous gardens and its trendy 2500sq m SPA, la Mamounia guarantees the amazement of its guests. ACCOMODATION 136 rooms (30 to 45 Sq m) 71 Suites including 7 Signature suites (55 to 212 Sq m) 3 Riads each with 3 bedrooms, Moroccan salons, private swimming pool, terraces... (700 Sq m) ... more   less 
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Also Known As:
La Mamounia Marrakech Hotel Marrakech
La Mamounia Hotel Marrakech

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