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“Just wonderful!!!” 5 of 5 stars
Review of La Mamounia Marrakech

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La Mamounia Marrakech
5.0 of 5 Hotel   |   Avenue Bab Jdid, Marrakech 40000, Morocco   |  
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Ranked #160 of 490 Hotels in Marrakech
London England
Level Contributor
137 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Just wonderful!!!”
5 of 5 stars Reviewed March 11, 2013

The most amazing and relaxing and beautiful hotel ever!!! The gardens are just magnificent and service is superb, really 5 star!! Bedrooms are incredible and the whole ambience just calm and serene! We were on a business trip so didnt pay for extras but I know how expensive it is! Sitting by the pool in the sunshine was heavenly. Great location!

Room Tip: Get a room high up in the hotel!
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Ali24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,326 reviews from our community

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Singapore, Singapore
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed March 10, 2013 via mobile

Very good on the eye but price wise is too expensive. Beautiful rooms, amazing pool, beautiful gardens, average restaurant, very poor food and ridiculously overpriced at the bars. Staff nice but not 5 stars efficient: overall very prices price not justified.

Stayed November 2012, traveled as a couple
Helpful?
1 Thank CdeSanctis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Canada
Level Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed March 4, 2013

I can not wait to be back to Marrakech so I can experience the most amazing stay of our travels.
We have not travel the whole world yet, however I am certain that La Mamounia is the one of the best hotel ever. We have booked suit because our daughter was with us as well , it was stunningly done , decorated huge apartment. From the gardens to the swimming pool, spa to the shops everything is extra ordinary quality. Not one but two Michelin starred restaurants french and Italian. Our favored was the Italian one " Don Alfonso". Live Jazz at the bar also at highest quality, in fact the piano player was one of the best I have ever heard. The traditional Moroccan musicians around the various places of the hotel followed the same quality. The gym at the heart of the gardens is world class. And the pastry shop is a must to drop in at least to see!!
Yes it is pricy but all worth it. If you can effort it do not hesitate.

My only disappointment is that the hotel has a literature festival they sponsor and organize and I had requested details for next one but never received it.!! ??

  • Stayed July 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank echappe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
66 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed February 28, 2013

We visited the hotel with a view to staying. We had a look about. One can see it is a plush hotel, in a slightly dated way but it was very dark in all the lounges and restaurants. We had a light lunch outside on the terrace, 2 small bottles of water and one mozzarella panini, total 430dhs (£35) which we thought was a lot. It was nice, but I think you are being charged for where you are. Compared to The Four Seasons , Marrakech which is the same level of 5 star hotel, I would rather stay there!

  • Stayed February 2013, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank sunseekerli123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Thomas, Canada
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed February 27, 2013

We stayed just one night at La Mamounia, and had a wonderful experience. We were in room 344, which was lovely, views out over the garden and to the Atlas Mountains in the distance. We are LHW members, and were upgraded to this room when we arrived, and we were delighted to find a chilled bottle of champagne in the room when we were taken in. The room was very comfortable, more or less an L shape with the long part being a lounge and the short bit the bedroom, opening into an opulent (and huge) bathroom wall to wall marble, deep clawfoot tub, huge walk in shower and separate toilet and bidet. The room was opulent, the service attentive and the attention to detail ensured we had a great experience. We had a room service dinner, which was very good, and enjoyed a drink at the Italian Bar. The only glitch was that the internet service was very poor, and attention to addressing the problem was not great, as I had to report the problem a second time before anyone came to have a look. Eventually the problem was blamed on Maroc Telecom, which for all I know may have been true. All in all, La Mamounia was a nice treat after a week in a rather more rustic setting.

Room Tip: Aim for a view to the Atlas Mountains, it's a wonderful vista to look out on.
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank xbombastic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, England, United Kingdom
Level Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed February 15, 2013

This was all we could afford, but wow! What a place. Maybe one day we'll be there for longer... Marrakech is a magical city and worth several visits. Beautiful and warm even in February. The snow on the Atlas mountains made for a fabulous backdrop.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Brenda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateau-d'Oex, Switzerland
1 review
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed February 13, 2013

« I have been a regular & faithful client of the Mamounia Palace***** in Marrakech for over 60 years.
Minimum stay pro year is at least 3 weeks/year in a room or suite.
I have recently been extremely shocked and angered regarding an unfortunate incident: a few drops of wine were accidentally spilt on the carpet of my Suite (= 8600 Dirhams per night), resulting in a couple of small stains.
The hotel compelled me to buy off the whole carpet (10’800 Dirhams!) at its current value stating “boutique purchase” on my final invoice, but additionally to pay for extra night charges claiming that the room could not be rented until the carpet had been replaced thus, was un-saleable ! I have given the carpet to a local charity and paid off all the charges that were claimed by the hotel.
Never in my experience of travelling the world (which I have been doing for over 50 years) have I come across such an appalling attitude, and from such a ‘reputable’ hotel especially since the damage was caused unintentionally and it was the first time I ever caused any damage at this place in 60 years.
This type of ‘damage’ should be covered by the Hotel’s Insurance policy and not born by the client ! I will not be returning to the Mamounia again. »
D. Frachon

Room Tip: Don't ever spill anything on the carpet by accident!
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  • Stayed May 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Service
Helpful?
41 Thank dfrachon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Mamounia Marrakech

Address: Avenue Bab Jdid, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Marrakech
#4 Casino Hotel in Marrakech
#80 Luxury Hotel in Marrakech
#88 Family Hotel in Marrakech
#111 Romantic Hotel in Marrakech
Price Range (Based on Average Rates):
Hotel Class:5 star — La Mamounia Marrakech 5*
Number of rooms: 212
Official Description (provided by the hotel):
La Mamounia, a symbol of traditional Moroccan hospitality, is located in the heart of the imperial city, nestled in a 17 acre park, 5 minutes walk from the Jemaa El Fna square, La Mamounia will remain the place for worldwide celebrities. DESCRIPTION The Moroccan legendary palace has been redesigned by an internationally acclaimed designer, Jacques Garcia, combining a true Moroccan style and ambiance with new technologies. With its luxurious decorations, fabulous gardens and its trendy 2500sq m SPA, la Mamounia guarantees the amazement of its guests. ACCOMODATION 136 rooms (30 to 45 Sq m) 71 Suites including 7 Signature suites (55 to 212 Sq m) 3 Riads each with 3 bedrooms, Moroccan salons, private swimming pool, terraces... (700 Sq m) ... more   less 
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Also Known As:
La Mamounia Marrakech Hotel Marrakech
La Mamounia Hotel Marrakech

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