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“First Class” 5 of 5 stars
Review of La Mamounia Marrakech

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La Mamounia Marrakech
5.0 of 5 Hotel   |   Avenue Bab Jdid, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #146 of 460 Hotels in Marrakech
London
Top Contributor
120 reviews 120 reviews
18 hotel reviews
Reviews in 47 cities Reviews in 47 cities
68 helpful votes 68 helpful votes
“First Class”
5 of 5 stars Reviewed December 12, 2012

Enjoyed lunch by the pool whilst visiting this outstanding hotel. First class service, incredible surroundings and food that really was divine. Worth far more than five star rating this surely has to be one of the best world hotels,luxurious and memorable.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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848 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Seattle, Washington
Top Contributor
130 reviews 130 reviews
33 hotel reviews
Reviews in 34 cities Reviews in 34 cities
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed December 12, 2012

There no doubt that this property is MAGNIFICENT. Historic hotel, well cared for, but as with many historic property, there's a little "resting on their laurels" aspect going on here. Basic rooms are quite basic, but if you can splurge a bit, the suites are wonderful. Grounds are TO DIE FOR, and a DEEP, old school, pool is cool, refreshing, and luxurious. The PROPERTY will not disappoint.

I would NOT recommend this hotel for first timers though. It is a long taxi ride to the medina and Jemaa el Fna. Also, the Arabic service habits are over the top here. With this I mean, the HAND OUT for a tip at EVERY TURN can be overwhelming here. When u arrive, the deliver a basket of fruit, and they wait around for a tip. 2 minutes later, a knock on the door with fresh towels, with a hand out, a few minutes more, someone comes by with some water, again waits for a tip. This normal in this culture, they'll keep coming until you stop tipping, but at La Manmounia, its too much.

If you desire a glimpse at one of the worlds finest, and historic places, you'll need to stay a night here. For the action, however, I'd spend my money at a beautiful riad near old town.

Room Tip: Splurge a it here. Standard rooms are less than desirable.
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 6, 2012

Had a spa day pass. We were alone! The service was not great, there was a lack of enthusiasm from the staff. My husband left his trousers on the bench in the gentlemen's changing room.
Upon his return, they were gone and when he asked for them they were in a plastic bag not on an hanger, not even folded....all wrinkled!... Spa No1?...no, no. And it is so dark.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Sussex
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 4, 2012

This truly is a beautiful hotel in a fantastic location in Marrakech. From the moment you arrive you know this property has class and distinction above others. It's relaxed and quiet atmosphere is a world away from the bustling Marrakech, it's almost as if you are somewhere completely different! The rooms are beautiful. bright and airy with various different views. Mine was a pool view. Try out 'The Churchill Bar' whilst you there, despite the renovations they left this bar in it'sd original form along with the Churchill Suite.
This property has alot of character and charm, various activities to all keep all occupied including the spa, and just a stones throw from the souk.

Room Tip: Pool view rooms are very bright and airy
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Top Contributor
511 reviews 511 reviews
64 hotel reviews
Reviews in 96 cities Reviews in 96 cities
235 helpful votes 235 helpful votes
4 of 5 stars Reviewed November 24, 2012

This hotel truly stands out from the crowd of luxury hotels. It has charm, class, distinction,and really puts you in the mind-set of being in one of the most beautiful and exotic cities in Northern Africa. The accommodations are a mix of antique and new. Very comfortable rooms (the bed was amazing) and the location is perfect - within walking distance of almost everything you want to see in the area.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Paris
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 23, 2012

I could write anything it could never describe well enough the beauty of this hotel.... It is just beyond good...
We booked a transfer from the airport and we were escorted from the security to the Jaguar of the Hotel - AMAZING
We arrived at the hotel that from outside looked AMAZING
We were welcomed with dates and milk to do the checking AMAZING
We arrived in our room with the view on the pool and the Atlas AMAZING
The whole room was AMAZING
Next day breakfast was AMAZING (the best breakfast I had so far in my life ever: huge choice you could eat for 3 hours and you would still not taste everything)
Location: AMAZING
We had dinner at the Moroccan restaurant: AMAZING

I am sorry to put so many "amazing" in my review but I cannot find any other terms to describe it...it's a legend, it's a dream coming true

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Santa Monica, California
Top Contributor
101 reviews 101 reviews
31 hotel reviews
Reviews in 37 cities Reviews in 37 cities
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed November 18, 2012

What a goergous place!!!! We stayed for a night, had a normal size room.. it was small but really pretty, super clean and the bed was soo comfortable!
Service was really good, location as well.. You can walk to go to the souks, and other popular places around.
Breakfast was SO good!!! Its pricy but its reallllly good! Big selection of fresh fruits, breads, pastry, cereals, nuts and seeds, fresh juices, etc.

They have 3 restaurants in the hotel. One french, one italien and one morrocan. We tried the Morrocan one and WOW, the best dinner of the week! It was really tasty and the food and ambiance was just perfect. The restaurant has a real morrocan style, its really nice.
They also have a nice lobby and bar, a BEAUTIFUL garden! Wow, I was really impress! Orange trees, beautiful flowers, a real garden where they grow their own salads, herbs and vegetables..

Their spa is really nice.. We had a hammam and a massage and it was really luxury and nice. Very clean as well..
They also have a nice interior gym, in the garden, and another one in the spa, where you also have an indoor pool and jacuzzi.

Its pricy yes, but it was such a beautiful and memorable experience. We will always remember. We stayed one night and it was just enough to experiment!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Mamounia Marrakech

Address: Avenue Bab Jdid, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Marrakech
#54 Spa Hotel in Marrakech
#56 Luxury Hotel in Marrakech
#67 Family Hotel in Marrakech
#118 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — La Mamounia Marrakech 5*
Number of rooms: 212
Official Description (provided by the hotel):
La Mamounia, a symbol of traditional Moroccan hospitality, is located in the heart of the imperial city, nestled in a 17 acre park, 5 minutes walk from the Jemaa El Fna square, La Mamounia will remain the place for worldwide celebrities. DESCRIPTION The Moroccan legendary palace has been redesigned by an internationally acclaimed designer, Jacques Garcia, combining a true Moroccan style and ambiance with new technologies. With its luxurious decorations, fabulous gardens and its trendy 2500sq m SPA, la Mamounia guarantees the amazement of its guests. ACCOMODATION 136 rooms (30 to 45 Sq m) 71 Suites including 7 Signature suites (55 to 212 Sq m) 3 Riads each with 3 bedrooms, Moroccan salons, private swimming pool, terraces... (700 Sq m) ... more   less 
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Also Known As:
La Mamounia Marrakech Hotel Marrakech
La Mamounia Hotel Marrakech

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