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“One fine property!!!” 4 of 5 stars
Review of La Mamounia Marrakech

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La Mamounia Marrakech
5.0 of 5 Hotel   |   Avenue Bab Jdid, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #155 of 480 Hotels in Marrakech
Seattle, Washington
Level Contributor
141 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
“One fine property!!!”
4 of 5 stars Reviewed December 12, 2012

There no doubt that this property is MAGNIFICENT. Historic hotel, well cared for, but as with many historic property, there's a little "resting on their laurels" aspect going on here. Basic rooms are quite basic, but if you can splurge a bit, the suites are wonderful. Grounds are TO DIE FOR, and a DEEP, old school, pool is cool, refreshing, and luxurious. The PROPERTY will not disappoint.

I would NOT recommend this hotel for first timers though. It is a long taxi ride to the medina and Jemaa el Fna. Also, the Arabic service habits are over the top here. With this I mean, the HAND OUT for a tip at EVERY TURN can be overwhelming here. When u arrive, the deliver a basket of fruit, and they wait around for a tip. 2 minutes later, a knock on the door with fresh towels, with a hand out, a few minutes more, someone comes by with some water, again waits for a tip. This normal in this culture, they'll keep coming until you stop tipping, but at La Manmounia, its too much.

If you desire a glimpse at one of the worlds finest, and historic places, you'll need to stay a night here. For the action, however, I'd spend my money at a beautiful riad near old town.

Room Tip: Splurge a it here. Standard rooms are less than desirable.
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,139 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
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  • English first
  • French first
  • German first
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  • Italian first
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English first
Charleston, South Carolina
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 6, 2012

Had a spa day pass. We were alone! The service was not great, there was a lack of enthusiasm from the staff. My husband left his trousers on the bench in the gentlemen's changing room.
Upon his return, they were gone and when he asked for them they were in a plastic bag not on an hanger, not even folded....all wrinkled!... Spa No1?...no, no. And it is so dark.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Sussex
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 4, 2012

This truly is a beautiful hotel in a fantastic location in Marrakech. From the moment you arrive you know this property has class and distinction above others. It's relaxed and quiet atmosphere is a world away from the bustling Marrakech, it's almost as if you are somewhere completely different! The rooms are beautiful. bright and airy with various different views. Mine was a pool view. Try out 'The Churchill Bar' whilst you there, despite the renovations they left this bar in it'sd original form along with the Churchill Suite.
This property has alot of character and charm, various activities to all keep all occupied including the spa, and just a stones throw from the souk.

Room Tip: Pool view rooms are very bright and airy
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed November 23, 2012

I could write anything it could never describe well enough the beauty of this hotel.... It is just beyond good...
We booked a transfer from the airport and we were escorted from the security to the Jaguar of the Hotel - AMAZING
We arrived at the hotel that from outside looked AMAZING
We were welcomed with dates and milk to do the checking AMAZING
We arrived in our room with the view on the pool and the Atlas AMAZING
The whole room was AMAZING
Next day breakfast was AMAZING (the best breakfast I had so far in my life ever: huge choice you could eat for 3 hours and you would still not taste everything)
Location: AMAZING
We had dinner at the Moroccan restaurant: AMAZING

I am sorry to put so many "amazing" in my review but I cannot find any other terms to describe it...it's a legend, it's a dream coming true

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boca Raton, Florida
Level Contributor
126 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed November 18, 2012

What a goergous place!!!! We stayed for a night, had a normal size room.. it was small but really pretty, super clean and the bed was soo comfortable!
Service was really good, location as well.. You can walk to go to the souks, and other popular places around.
Breakfast was SO good!!! Its pricy but its reallllly good! Big selection of fresh fruits, breads, pastry, cereals, nuts and seeds, fresh juices, etc.

They have 3 restaurants in the hotel. One french, one italien and one morrocan. We tried the Morrocan one and WOW, the best dinner of the week! It was really tasty and the food and ambiance was just perfect. The restaurant has a real morrocan style, its really nice.
They also have a nice lobby and bar, a BEAUTIFUL garden! Wow, I was really impress! Orange trees, beautiful flowers, a real garden where they grow their own salads, herbs and vegetables..

Their spa is really nice.. We had a hammam and a massage and it was really luxury and nice. Very clean as well..
They also have a nice interior gym, in the garden, and another one in the spa, where you also have an indoor pool and jacuzzi.

Its pricy yes, but it was such a beautiful and memorable experience. We will always remember. We stayed one night and it was just enough to experiment!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Finland
Level Contributor
115 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed November 15, 2012

Four days at La Mamounia were absolutely delightful except it took forever to check in. A whole hour and a hald wasted waiting for the staff to get their act together. The rooms are lovely but the Deluxe rooms are small for two. They are beautifully done. The junior suites are much nicer especially on a higher floor overlooking the pool over to the Atlas mountains. Avoid the street side which is noisy. Service is patchy - at times great (at the pool restaurant) at times painfully slow (at the bar)- but all in all staff is very friendly if not always sure what they are doing. The Mamounia gardens are legendary and rightly so. Check out the tea pavillion and walk along the paths. The pool is exquisite and the pool restaurant for breakfast and lunch is truly exceptional. The guide provided by the hotel for the souks was not very helpful or necessary.
Marrakech is great and worth several visits.

Room Tip: Get a room toward the garden, upgrade to a junior suite if you can.
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  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed November 15, 2012

I recently had to go to Morocco for business and I stayed at the La Mamounia Luxury Hotel. The service and hospitality were outstandingly good and the food was wonderfully delicious. The décor of the hotel is so amazing that it can be termed as out of this world. It is so beautiful that you have to see it to believe it. It was a business trip so I didn’t get to do much sightseeing but I’m so impressed with this place that I’m going to come back here soon for a vacation with my family and yes we will surely be staying at the La Mamounia Luxury Hotel.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about La Mamounia Marrakech

Address: Avenue Bab Jdid, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Marrakech
#3 Casino Hotel in Marrakech
#75 Luxury Hotel in Marrakech
#76 Family Hotel in Marrakech
#112 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — La Mamounia Marrakech 5*
Number of rooms: 212
Official Description (provided by the hotel):
La Mamounia, a symbol of traditional Moroccan hospitality, is located in the heart of the imperial city, nestled in a 17 acre park, 5 minutes walk from the Jemaa El Fna square, La Mamounia will remain the place for worldwide celebrities. DESCRIPTION The Moroccan legendary palace has been redesigned by an internationally acclaimed designer, Jacques Garcia, combining a true Moroccan style and ambiance with new technologies. With its luxurious decorations, fabulous gardens and its trendy 2500sq m SPA, la Mamounia guarantees the amazement of its guests. ACCOMODATION 136 rooms (30 to 45 Sq m) 71 Suites including 7 Signature suites (55 to 212 Sq m) 3 Riads each with 3 bedrooms, Moroccan salons, private swimming pool, terraces... (700 Sq m) ... more   less 
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Also Known As:
La Mamounia Marrakech Hotel Marrakech
La Mamounia Hotel Marrakech

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