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“One of the Grand Hotels of the World” 5 of 5 stars
Review of La Mamounia Marrakech

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La Mamounia Marrakech
5.0 of 5 Hotel   |   Avenue Bab Jdid, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #153 of 480 Hotels in Marrakech
Lugano, Switzerland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“One of the Grand Hotels of the World”
5 of 5 stars Reviewed June 5, 2011

The 3 years of renovation have truly paid out. The "Grande Dame" of Marrakech has never been more attractive!

Service was outstanding, rooms are wonderful, Moroccan craftsmanship is everywhere, even the in the shower... The breakfast buffet is a must! The choice is mind boggling.

Rooms are on the small side but very comfortable. But if you're used to space, get a suite.

  • Stayed May 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Boca Raton
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 10, 2011

My husband and I are frequent travelers and love using AX Platinum's Fine Hotels and Resorts Program. We have heard about La Mamounia for years and thought it would be the highlight of our Morocco vacation. Wrong! The beautiful riads we stayed in were far better. This hotel is totally over-rated and over-priced. It is dark and has no charm. Looks like any other Deluxe hotel in New York City - does not feel like Morocco at all. Skip paying over $700 USD a night for a box-like room here and stay instead in a high end riad where you will be treated like a sultan and be able to enjoy Morocco to its fullest!

  • Stayed May 2011, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lyme, Connecticut
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 24, 2011

La Mamounia is a tour de force of high Morrocan style and old world glamour. Anyone who says it is tired and outdated obviously has not visited since the renevotion. The hotel, along with the entire city of Marrakesh are experiencing a renaissance; the restaurants are at their finest, the service attentive, and the gardens/ public areas are meticulously cared for. Marrakesh and the hotel far exceeded my expectations.But, now onto the little things

PROS: - huge and expansive gardens and pool area; after a long day of sightseeing, the tranquil gardens and the smell of orange blossoms were the perfect anectdote to the hustle and bustle of the town.
- great rooms; very large and seem to live up to their steep price.
- services offered by the hotel; private cars, excursions, guides, all of these very nice
- amazing spa area with hammam and the works

CONS:
- good location but still a taxi ride to the main souqs and the square; walking only takes 5-10 min but it is on the edge of the medina
- low lighting throughout entire hotel; the light in the bathroom is equivalent to that of an iPhone and i found myself looking for things in the dark
- outrageous prices for lunch and breakfast( not even that good, only a buffet)
- jacuzzi is never hot; after requesting to have it warmer, it never changed
- a few things here and there with service; asked for adaptors that never were delivered, and constant visits from housekeeping

overall although my con list is longer that pros, we had an enjoyable and positive stay. The manager was very nice and the hotel very welcoming. Great concierge and reception and an amazing addition to a trip to morocco.

  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
curitiba
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 13, 2011

we went there for our 10 year wedding anniversary and we were not disappointed. we were treated like a king and queen. we joined the best hotels of the world as one of the other reviewers suggested so we had a room upgrade and had breakfast included. i loved the delicious breakfast. when it is warm, there is no need to go out of the hotel complex - they have everything you could possibly want. the dates at reception are to die for. we ate at the morrocan restaurant one night - it was ok - not any more special than what we had already eaten up until that point. for our actual anniversary night, we ate at the french restaurant which was superb.

  • Stayed February 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 13, 2011

I was happily situated in the medina at La Maison Arabe, in a gorgeous suite (Noor) with terraces, but of course wanted to check out La Mamounia. I can imagine it's a wonderful "resort-type" spot for couples or families who want to hang out by the pool all day, or do some shopping at boutiques like Christian Dior, Fendi and Louis Vuitton. And the Churchill Bar is wood paneled and wonderful, with great jazz pianists and perfect cocktails. Personally, this is not a hotel that feels indigenous - it's not why I went to Morocco. Jacques Garcia created his classic Napoleon III burgundy red velvet seating arrangements and dim fringed lighting, yet if feels like a luxury hotel one could find many places in the world.

Stayed February 2011, traveled with friends
Was this review helpful? Yes 1
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British Isles
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed March 13, 2011

A visit to the hotel is a treat and an experience. It is ideally located in the Medina. The rooms are outstanding, the food good and the breakfast excellent. The gardens are a wonder in themselves. yes, it's expensive but well worth a visit

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KidsOnTheRoad
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed February 18, 2011

My husband and I stayed at La Mamounia for a weekend, and it was wonderful. The hotel itself is gorgeous; the gardens are lush and full of fruit; the grounds and fitness facilities impressive; hammamm/spa was fantastic; service was great... but the food at the hotel's Moroccan restaurant was expensive and mediocre. The pool and breakfast buffet were lovely, and a pleasure to sit drinking fresh orange juice, etc. The staff puts complimentary fresh fruit and bottles of water in the rooms while you're out for the day, which was really nice to come home to. Our room had terrific blackout shades, and really kept the sunlight out for good sleeping. My only complaint about the room is that is was very dark in the hall and bathroom, even with all the lights turned on... so finding your things in the closet, etc. was difficult... I had to use a flashlight to make sure I'd gotten everything out when packing to leave. It is expensive, but also very beautiful and definitely worth seeing. We would stay there again as a splurge.

  • Stayed January 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about La Mamounia Marrakech

Address: Avenue Bab Jdid, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Marrakech
#3 Casino Hotel in Marrakech
#72 Family Hotel in Marrakech
#75 Luxury Hotel in Marrakech
#112 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — La Mamounia Marrakech 5*
Number of rooms: 212
Official Description (provided by the hotel):
La Mamounia, a symbol of traditional Moroccan hospitality, is located in the heart of the imperial city, nestled in a 17 acre park, 5 minutes walk from the Jemaa El Fna square, La Mamounia will remain the place for worldwide celebrities. DESCRIPTION The Moroccan legendary palace has been redesigned by an internationally acclaimed designer, Jacques Garcia, combining a true Moroccan style and ambiance with new technologies. With its luxurious decorations, fabulous gardens and its trendy 2500sq m SPA, la Mamounia guarantees the amazement of its guests. ACCOMODATION 136 rooms (30 to 45 Sq m) 71 Suites including 7 Signature suites (55 to 212 Sq m) 3 Riads each with 3 bedrooms, Moroccan salons, private swimming pool, terraces... (700 Sq m) ... more   less 
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Also Known As:
La Mamounia Marrakech Hotel Marrakech
La Mamounia Hotel Marrakech

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