Out of all the 5 star hotels we viewed in Marrakech, this was the most geared up for families. It was light and airy, unlike the other dark and mysterious 5 star hotels so we feel we made a great choice. There is a lot of walking to be done, none the least, from reception to our bedroom (at least 6 or 7 minutes). However, the bedroom had black out curtains and was silent, therefore we had fantastic deep long sleeps in very comfy beds.
The Sofitel is located just outside the main walls of the Medina, even so, a steady 15 minute walk to get to the main square which is the only place to congregate at night unless you have chosen to go to a restaurant elsewhere in the City. There was no service or area of the hotel that let itself down, we were very impressed with the service and friendliness of the staff at all levels. It was a great relief at breakfast to be attended to the instant you sit down and the hot drink of your choice bought within seconds. I usually hate buffet breakfasts in hotels, all that running around looking at various stations, searching for cups and spoons, bowls and eggs. The breakfasts are expensive with not the widest range but the foods available, were available in various different formats i.e. fruit came in fruit puree, fruit slices, fruit smoothie, fruit pressee, fruit yoghurt, fruit fool, etc. The eggs came in 10 different ways. On saying that, the eggs also came via crepes and pancakes. There were various cereals, some cold meats and cheeses and many varieties of yoghurts, breads and cakes.
There are two swimming pools in the grounds - one heated during the winter months. The exterior grounds were fantastic, palms and plants, hammocks, huge 4 poster sunbeds and loungers - it was beautiful plus pool towels on tap. There was a kids club should parents choose to use which had everything they could desire and well attentive carers who seemed fascinated by the children. They were having the best time. My only disappointment, if there has to be one was the bar area outside in the evening. There was a lack of service, along with a lack of atmosphere (although the weather was not too warm to be hanging around outside) and the extremely expensive cocktails that finally arrived after huge long waits did not seem worth it. They also came with a lot of sugar involved which is kind of strange but then they like to use a lot of sugar in most of their dishes (check their teeth in Morocco!). Thankgoodness for the gym, which is free to use and although not huge selection of equipment there to use, it was definitely a bonus. And lastly, outside in the hotel front gardens, they have electric go karts for the kids to use which was kind of cool. The stay at the sofitel really completed our holiday worthwhile.
- Official Description (provided by the hotel):
- Surrounded by a splendid garden and fountains, Sofitel Marrakech is a premier Marrakech Morocco hotel. Its 346 Marrakech hotel rooms offer terraces or balconies with views of the mountains, swimming pool, or gardens. Guests at this luxury hotel in Marrakech, Morocco, will enjoy restaurants serving local and international cuisine, 3 bars, a nearby nightclub, a poolside snack bar, 3 bars, an indoor swimming pool, a fitness centre with a Jacuzzi, and a Turkish steam bath and gym. ... more less
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- Also Known As:
- Sofitel Marrakech Lounge Hotel Marrakech
- Marrakech Sofitel