We were recommended Sofitel Marrakech Lounge and Spa by friends of my wife. We arrived at the hotel late at night were greeted by selfless security staff who took care of our luggage the and showed us to the most beautiful and fragrant reception (the fragrance is called Fleur D' Orange and available from in hotel gift shop). Once we were seated in the reception a chap happy and energetic called Hakim (He greeted us with genuine warmth each day during our 7day stay) came and poured us some mint tea which was much needed after our travel. Within moments we were great welcomed by a young lady called Lubna from the reception who completed the formalities and escorted us personally to the lifts. She was very kind and asked us call reception and ask for her by name if we needed anything.
The walk to our room was enchanting the fragrance of the hotel still lives in my memory. Once we arrived at our room we were very pleased...it was big, clean and well equipped. I am a gadget person and I was shocked to find a BOSE stereo with a docking station. Our luggage was sent to our room within moments of us reaching it. The bathroom was clean and every attention had been payed to all the little details. The bed was queen size and very comfortable, the mini bar was well stocked and they had some complimentary pastries, and water waiting for us. We also had wifi in our room.
The breakfast is there is outstanding and you are spoiled for choice, the staff are of the hotel were not staff at all....the best words to describe them are "PERFECT HOSTS". Each morning two young ladies called "Siham" and "Fatim" would greet us with warmth and a massive smile and help us choose the perfect spot to sit inside or out for breakfast. Our every whim would be their command and they made sure we had a hearty breakfast. The customer relations manager of the Hotel who is called Sarah was there every morning also made a point to come over and greet us and ask us how our stay was and if she could do anything for us.
We had dinner in the in hotel restaurant called L'Orangerie and it was sublime the service was second to none. There is also a bar attached to this restaurant which is fully stocked with the all the best single and double malts. They also have wine expert there who will show you to their wine cellar and allow you to choose your tipple. There is also another bar in the hotel called Palais Darkin Bar and Lounge and we would often spend our afternoon there and plan our next days excursions. The manager who was called "Hind" along with her staff who were so friendly I can rem member their names..."Wassif, Soufian and Nassima".... they would help us plan our trips through the concierge "Khalid".
We have stayed in fine hotels all over the world but this holiday was made perfect because of the staff of this hotel and the hospitality they gave us. One person that really stood out and made us feel like we were special was a receptionist called "Wafa Laaleg", this young lady would greet us every day as if we were not guests in the hotel but as if we were royalty.
I would highly recommend this hotel to all and would urge you to experience their hospitality... I know I will surely stay with them again when I visit Marrakesh...
Thank you all for our lovely delayed Honeymoon ;)
- Official Description (provided by the hotel):
- Surrounded by a splendid garden and fountains, Sofitel Marrakech is a premier Marrakech Morocco hotel. Its 346 Marrakech hotel rooms offer terraces or balconies with views of the mountains, swimming pool, or gardens. Guests at this luxury hotel in Marrakech, Morocco, will enjoy restaurants serving local and international cuisine, 3 bars, a nearby nightclub, a poolside snack bar, 3 bars, an indoor swimming pool, a fitness centre with a Jacuzzi, and a Turkish steam bath and gym. ... more less
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- Also Known As:
- Sofitel Marrakech Lounge Hotel Marrakech
- Marrakech Sofitel