We stayed at the lounge and spa side and we didn't regret , it's the modern part of the hotel , the room are spacious and bright with a modern decoration , we had a beautiful pool view . The breakfast buffet was amazing , And there is a beautiful restaurant called orrangery that I would recommend . The most impressive thing about this hotel is the staff , I want to give a special thanks to all the staff of the hotel especially Saad from the reception , farah from the garden and nisreen from the room service who spoke perfect English and was very attentive and helpful .

I stayed at the Sofitel Lounge and Spa in September and I could not have been happier with my choice.

I was travelling alone, and as this was my first visit to Marrakech, I wanted to make sure that I stayed somewhere close to the hustle of the medina, but also removed enough that if I wanted a quiet day to relax by the pool I could do that as well.

The hotel is conveniently located in Hivernage and a short walk from the gates of the medina. It is situated in its own grounds and has two lovely pools. Upon arriving at Marrakech airport I was met by the hotel limo and driven directly to the hotel where I was greeted by the guest services manager. As I arrived slightly earlier than standard check in time, I was shown around the hotel and facilities and invited to relax by the pool while my room was being prepared.

The room itself was spacious, with a HUGE bed and decorated in a Moroccan style. The bathroom was big as well and very clean.

The pools are lovely and the perfect place to chill out. Make sure you get there early though as it can get quite busy, and you might have to get a lounger further away from the pool.

The hotel also boasts a number of restaurants and a nightclub. The food is of a good standard, and not overly expensive. I was also lucky enough to be invited to a private event hosted in the night club, with a special guest of honor...whom I met. All done very well and I greatly enjoyed the night.

All in all the hotel was very good, what you'd expect from an international chain such as Sofitel, and the staff were very attentive. If you are travelling to Marrakech for the first time I would recommend this hotel.

We had a great 5 days at Sofitel Marrakesh. The rooms are large and comfortable with big balconies and the facilities are excellent. Pool heated to 30 deg for winter bathing. The best aspect though was the friendly and attentive staff. We had dim lighting in our room and when we commented on this they put in additional lighting within the hour. My wife had a birthday during our stay and the hotel provided roses, a birthday cake and a tray of goodies. Excellent buffet breakfasts. Can't compliment them too highly. The only reason I do not rate them 5 star is the exorbitant cost of the spa. But you can find alternative facilities down town at half the price. Highly recommended.

There are plenty of reviews for this Hotel so I will try and not repeat everything that many of the other reviews mention.

We felt the hotel looked very impressive on arrival and passing through the different areas of the hotel they are all beautifully furnished and the pool area was the best of any hotel we have staid in.

We found the vast majority of staff to be helpful, pleasant and they went out of their way to acknowledge you. Our room was nice although on arrival the electrics weren't working and it took a while to sort it out. The bed was as we have always found a Sofitel amazing and I had slept very well. If you are a light sleeper you may want to take ear plugs other wise you will be woken up early by the prayer calls from the nearby mosque.

We found the breakfast to be great with a wide variety of choice particularly fresh fruit / smoothie wise. However if you are going looking for a full english type of experience you will be disappointed (we weren't).

We felt the location of the Hotel was fine. I would describe the area it is in, as a hotel type district and there are many other 4 and 5 star hotels in the area. The district to me felt relatively new so if you are looking to experience some of the historic side of Marrakech through where you are staying, its probably not for you. It is about a 10 - 15 minute walk to the main square or there are always taxis and horse drawn carriages waiting outside. We experienced very little hassle on leaving the hotel by the main entrance. The Concierge directed us to a cafe just a couple of minutes walk from the hotel called Cafe Blatt that we found to be great for a snack.

As to why I haven't given the hotel a 5 rating? There are a couple of reasons...

Because the hotel is a 5 - star I think we went with very high expectations and these weren't quite met. For example some of the corridor, stairs and lift areas were a bit grubby. I also felt the bathroom was a bit of a let down. It was badly grouted the shower although worked fine had bits missing and the bathroom felt quite basic. All perfectly useable but for a 5 star I think we were looking for a bit more.

There were obviously some wealthy people staying at the hotel, where as for us the break was a bit of a treat therefore we found the food and drink in the Hotel to be very expensive. I fully appreciate and accept that this is what you should expect in a 5 star hotel but we felt uncomfortable paying around £6 for a can of coca cola and around £8.50 for a small beer in the bar.

In summary we enjoyed our stay at the Sofitel and our holiday in Marrakech.