We were fortunate to find a good value package for our first trip to Morocco, and not knowing what to expect were delighted when the somewhat shaky airport transfer experience deposited us at the front of the Sofitel. It was reassuring to be greeted by polite and smartly dressed staff and shown through to the reception lounge for a glass of Moroccan Tea (delicious). Here we had an efficient booking process by charming ladies. I liked that we were shown where the lifts were and told which floor and where to find our room. Nice not to be ushered around the place by some obsequious smurf as if you have had lobotomy, a cringe we have had to endure in other 5* places.
Prior to leaving the UK we had made a request for a room with a view if possible. The room, on the top floor, had a giant of a bed - very comfy too - and a little balcony with smashing views across the pool to the Atlas mountains beyond. Thank you Meriem, you excelled yourself. We found every aspect of the hotel we encountered to be clean, tidy, and comfortable. The staff were charming and helpful without being intrusive and always seemed to have a smile. There was an art exhibition in one of the halls for interest and Internet access available from a business room. The warm pool was great, just the ticket as the weather was not kind and all the sunbeds, hammocks, and 'Bali beds' were clean and there were the plentiful towels.
We ate in l'orangerie first night and Fatima guided us through the menu beautifully. Tasty. We found the variety at breakfast was plentiful and I enjoyed trying the Moroccan dishes - something for everyone. One thing though, an area in the outside seating that for us non-smokers and others like us could have enjoyed without the whiff of burning bush would have been welcome. I would seriously suggest this is considered by the Hotel. I saw at least one minor grump by a lady who asked the chap at the table next door not to puff over her and her food. She had my sympathy.
This hotel is ideally situated so we walked everywhere (crossing the main roads is cheaper than bungee jumping into crocodile pond and just as scary!!) except at night on our way back from the Souks when we used a taxi (staff will give you an indication of cost to assist with the Taxi haggle).
Thanks to the Sofitel and the staff our first trip was a memorable one and we will return - hopefully with our two little grandaughters.
- Official Description (provided by the hotel):
- Surrounded by a splendid garden and fountains, Sofitel Marrakech is a premier Marrakech Morocco hotel. Its 346 Marrakech hotel rooms offer terraces or balconies with views of the mountains, swimming pool, or gardens. Guests at this luxury hotel in Marrakech, Morocco, will enjoy restaurants serving local and international cuisine, 3 bars, a nearby nightclub, a poolside snack bar, 3 bars, an indoor swimming pool, a fitness centre with a Jacuzzi, and a Turkish steam bath and gym. ... more less
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- Also Known As:
- Sofitel Marrakech Lounge Hotel Marrakech
- Marrakech Sofitel