The riad is located in the middle of a dead end branch off one of the the major souk roads. The location is peaceful, but beware the call to prayer if you are a light sleeper (I had no problem but others in our group heard them). However, with so many mosques around the city that will be the case no matter where you stay, there was not one offending mosque near the Riad it was just many in the area all using loudspeakers at once that gets your attention. The enterance to the Riad looks like it is out of the movie "The Hobbit" and by that I mean the door is probably only 4 and a half feet high and is down a side alley. You will feel like you will never be able to find the hotel again the first time they take you there. Don't worry getting lost is part of the fun of Marrakech and you will find your back. However, I highly recommend arranging a transport in advance from the airport it is cheaper and less daunting.
The beds are true doubles not two mattresses pushed together. Breakfast is mostly carbs, but is different each day and includes coffee, bread, jam, and the daily special (eggs, moroccan pancakes, sweet cakes, etc.). Ceilings especially in the bathrooms are very high (12 feet plus) which keeps it cool. There was a rainfall shower head in ours and includes soap and shampoo. The rooms did not have a window that opened to the outside, just the courtyard, but did have ventless heaters and airconditioners in each room so you can keep the temperature as you would like.
Patrick is a well dressed french ex-pat who will make you feel right at home and Rachid is a great host and cook as well. Patrick was completely honest and helpful. He gave us a quick tour around the area and maps that were quite helpful. They go out of there way to make your stay comfortable. I felt a bit badly when Patrick asked if I would like some pistachios and I said yes thinking he had a few extra in the next room. Next thing I know he had called a contact down the road to go pick them up and deliver them just for us. They wouldn't accept any money for them either.
Tip if you travel during winter: Riad just means house built around a center courtyard, they are usually very bealutiful. However, It does get cold in winter and rain so make sure your Riad has a cover for the open courtyard. Riad Chafia did and it made the say very comfortable during the one day of rain and the colder temperatures. Otherwise you will be stuck in your room.
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