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“A tranquil retreat” 5 of 5 stars
Review of Palais Namaskar

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Palais Namaskar
5.0 of 5 Hotel   |   Route De Bab Atlas No 88/69, Marrakech 40000, Morocco   |  
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Hotel amenities
Ranked #73 of 461 hotels in Marrakech
liverpool
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
“A tranquil retreat”
5 of 5 stars Reviewed April 15, 2014

We stayed for 4 nights as a special birthday treat and it was indeed memorable. The hotel is located about 20 mins + (depending on the traffic) from the city centre but we liked this as it felt like 2 holidays in 1 - the hustle, bustle, sights, sounds and smells of the Medina and the souks and then returning to the calm, tranquil luxury of the hotel. The rooms are huge with lounge (including wood burning stove not needed as 30 degrees!) bedroom, dressing area and massive bathroom with twin walk-in showers and Bulgari toiletries. Also lots of outside space with rear garden, front terrace and private jacuzzi - we didn't feel the need to use the communal pool although it did look lovely. We tried both the restaurants; the Thai was good and the French food was beautifully presented but we couldn't find many things on the menu that we wanted to eat so didn't go twice, also the chairs and tables are very low and therefore uncomfortable if you are tall! (we ate out twice in very good traditional Moroccan restaurants in Marrakesh). Breakfast and lunch in the hotel were both excellent particularly the plat du jour and we enjoyed some good Moroccan wines. The gardens and walkways over water were beautiful by day and night (candle lit) along with the fragrance from the jasmine etc, it was a pleasure to wander round the grounds. The management team were exceptional, very welcoming and you felt that everyone genuinely wanted you to have the best stay possible. It is expensive but this hotel stands above most other 5* hotels we have stayed in and we are already looking for an excuse to return!

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent B, Directeur général at Palais Namaskar, responded to this review, April 17, 2014
Dear Guest,

Thank you for taking time to note your impression with Palais Namaskar.

Your excellent notations are most encouraging and we were truly delighted that you enjoyed your stay in Palais Namaskar.
We appreciate the time you took to share your concerns about the variety of menus & restaurant’s equipment and it is our hope that you will give us the opportunity to better serve you in the future.
We can assure you that we will continue to do our utmost to ensure you always have a seamless stay.
Please rest assured that it would be my personal pleasure to welcoming you again at Le Palais Namaskar in the near future.

Kind Regards,

Laurent Branover
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

221 people have reviewed this hotel

Traveler rating
    190
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    5
    2
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Lisbon
Senior Contributor
44 reviews 44 reviews
35 hotel reviews
Reviews in 29 cities Reviews in 29 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 1, 2014

Just arrived from a few days in Marrakesh.

We had a marvelous experience at Palais Namascar.

The staff was just amazing and the hotel unforgettable. (the lighting of the hotel gardens is amazing!!!!)

We tried the SPA and it was one of the most enjoyable experiences ever. You should try the Hammam.

The restaurant was very good!

We cant' wait to come back again!!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent B, Directeur général at Palais Namaskar, responded to this review, April 17, 2014
Dear Guest,

Thank you for taking time to note your nice comment .

Your excellent notations are most encouraging and we were truly delighted that you enjoyed your stay in Palais Namaskar.

We are looking forward to welcoming you soon for another great experience;

Kind Regards,

Laurent Branover
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nyon
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 22, 2014

we celebrated the 40th birthday of my wife couple of weeks ago and decided to stay 3 nights at Palais Namaskar
it was our first stay in Marrakesh, everything, every detail was expetional, location, product and service
Our pool villa was a heaven within a heaven (order the curry crab sandwish from the room service!)
The breakfast by the main pool is outstanding, let yourself be guided by the staff which is trying to fullfill each single of your expectation.The refined dining experience left memories, the Tai cuisine is a regale and again the service attentive to every details
The hotel grounds, gardens and pools are magical, and last but not least, the Management of the Palais is always making sure that you would want to come back

to make it short, once at Palais Namaskar you may completly forget to go to the city...but in case take one of the limo at the disposal of every client and you will find yourself dowtwon in 20mn

Room Tip: Pool villa 9
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent B, Directeur général at Palais Namaskar, responded to this review, April 17, 2014
Dear Guest,

We would like to sincerely thank you for choosing Palais Namaskar to celebrate your 40th birthday

We are delighted that we met your expectations and that you liked our product and enjoyed your visit at Palais Namaskar.
We are looking forward to welcoming you soon for another great experience,

Kind Regards,

Laurent Branover
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bath, United Kingdom
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 14, 2014

My wife and I spent 4 nights over Valentine's in Feb 2014. The room was fantastic with its own pool and the size of our suite was in truth bigger than we needed. Which is rare for hotels. The gym was very well equipped and little used so was great for us. Staff were very attentive and helpful although if you rang and asked for more than 1 thing then the second was often missed. We only dined here on our stay which was unusual but the food and service were excellent and the Namaskar breakfast was legendary!! 25 minutes from the city which may bother some but we liked it that way..

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent B, Directeur général at Palais Namaskar, responded to this review, March 19, 2014
Dear Guest,

Thank you very much for your nice review.
We are glad you enjoyed your stay with us and love the nice comment you are giving about us.
I was delighted that we met your expectations and that you liked our product and enjoyed your romantic getaway at Palais Namaskar.
We are looking forward to welcoming you soon for another great experience;

Sincerely,

Laurent Branover
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 28, 2014 via mobile

It is difficult to imagine a hotel that could possibly ever live up to the Hotel du Cap. But somehow those clever people at Oetker have managed to create yet another masterpiece. The photos on the website, although beautiful, do not even begin to capture the charm and serenity of this Palais. Service, as I expected, is second to none. One can feel the genuine warmth and care effuse from everyone who works here. The food is exceptional. But it is the peace and tranquility that is almost deafening. The sound of the birds, the gentle breeze, the vast expanses of perfectly clear water creating a haven of natural beauty. It is inspired in its design but not overdone anywhere. The thought that has gone into ensuring nothing disturbs the natural calm is a lesson in empathy.
I have always loved the yin and yang of staying outside of the craziness of the old town and only dipping in for a few hours every evening, but this hotel has just heightened that experience to an even greater contrast.

Wherever you are in Europe, you will find it difficult to imagine that this is but a few hours away.

Thank you to everyone who created this place. Your care and attention to detail is appreciated. Time is the most valuable commodity and your time has greatly enriched mine.

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent B, Directeur général at Palais Namaskar, responded to this review, March 19, 2014
Dear Guest,

Thank you for your kind review.
We would like to sincerely thank you for taking time to note your impression with Le Palais Namaskar.
Kindly know that your appreciation means a lot to us and that we shared with great pleasure your feedback with our teams.
We can assure you that we will continue to do our utmost to ensure you always have a great stay.
I look forward to welcoming you soon at Palais Namaskar for a new great experience

Kind Regards,

Laurent Branover
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 17, 2014 via mobile

Beautiful place , the grounds immaculately kept,room service was quick and efficient.
Housekeeping team were friendly and helpful.
Could do more at the brunch ,buffet presentation wise.

Overall our weekend went very well and the surprise my partner had organized was great. We had our own heated pool and a specious villa.
The gym needs more air conditioning though.
Otherwise a good place to stay outside Marrakech.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent B, Directeur général at Palais Namaskar, responded to this review, February 28, 2014
Dear Guest,

Thank you for your kind review.
We would like to sincerely thank you for taking time to note your impression with Le Palais Namaskar.
Thank you for your feedback regarding the brunch and the AC in the gym, we are currently working to improve these points.
We can assure you that we will continue to do our utmost to ensure you always have a great stay.
I look forward to welcoming you soon at Palais Namaskar for a new great experience

Best Regards,
Laurent Branover
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milano
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed February 16, 2014 via mobile

We had the chance to spend one night in this hotel, and have to say that it was a really amazing experience.

The hotel is simply stunning, both at night and during the day...

The staff is friendly and professional, obviously well trained.

The villa with swimming pool is fantastic : well maintained, clean, comfortable, with an incredible shower and outdoor bathtub.

Breakfast and in-room dining were both very good, and being my self intolerant to gluten I have to say that they cater perfectly well for coeliacs guests.

Nothing was wrong in the entire experience, and I really recommend the Palais Namaskar !

Stayed February 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurent B, Directeur général at Palais Namaskar, responded to this review, February 28, 2014
Dear Guest,

Thank you for your kind review.
We would like to sincerely thank you for taking time to note your impression with Le Palais Namaskar.
Kindly know that your appreciation means a lot to us and that we shared with great pleasure your feedback with our teams.
We can assure you that we will continue to do our utmost to ensure you always have a great stay.
I look forward to welcoming you soon at Palais Namaskar for a new great experience

Kind Regards,

Laurent Branover
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Palais Namaskar

Address: Route De Bab Atlas No 88/69, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #73 of 461 hotels in Marrakech
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Palais Namaskar 5*
Official Description (provided by the hotel):
More than a hotel, Palais Namaskar, nestled in the heart of a magnificent park of more than 5 hectares, is a real destination. Between the Atlas Mountains and the mysterious Djebilet hills, the hotel offers its guests a space and unlimited freedom for unforgettable experiences. ... more   less 
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