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“very nice hotel!” 4 of 5 stars
Review of Pullman Marrakech Palmeraie Resort and Spa

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Pullman Marrakech Palmeraie Resort and Spa
5.0 of 5 Hotel   |   Km 6 Route de Fes | BP 658 Gueliz, Marrakech 40000, Morocco   |  
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Hotel amenities
Ranked #133 of 480 Hotels in Marrakech
Lisbon, Portugal
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“very nice hotel!”
4 of 5 stars Reviewed February 2, 2014

Great food and beverage at the hotel. Staff was very friendly and always ready to help in everything. Meeting rooms are also quite good. Hotel is not in the city but it is not too far. Health club is not big but it is big enough. Also great option for families.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review, February 10, 2014
Dear Sir,
Thank you for sharing your experience at Pullman Marrakech and recommending it for families as well because as you have noticed the hotel is designed to host conferences as well as families. The spacious greenery and Kids Club are suitable for children too. Our chef, Zac is always keen on offering our guests a selective variety of refined cuisine. I’m certain he will be honored to read your words. You are always welcome to come again for a memorable holiday.

Aladin Saleh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,737 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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English first
Zurich, Switzerland
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed February 2, 2014

I have just returned from a stay at the Pullman resort. We had our conference there and everything was taken care of beautifully. The food was great, the staff went above and beyond to make sure we had everything we needed. I can definitely recommend this hotel for a business stay, but can also imagine it is lovely for a relaxing holiday, with the nice gardens, pool and spa.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review, February 10, 2014
Dear Nadine,
Thank you for sharing your great stay on tripadvisor as well as recommending Pullman Marrakech. I find your words rather encouraging. They mean only one thing that we’re on the right track and must always be attentive to our guests, listening to their useful comments to help us develop our quality of service.
We are looking forward to seeing you for a more enjoyable stay.

Aladin Saleh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwick, United Kingdom
Level Contributor
225 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
4 of 5 stars Reviewed January 26, 2014

There are two ways of looking at the Pullman. For those who come for the good weather and some time to relax with the option of popping in to the Medina its great. Its situated in pretty grounds filled with trees and birds. The pool is lovely and will allow you to sit in the sun which you are simply not going to get in a Riad in town. The shuttle bus goes regularly into town (although not to the most convenient place) and failing that a taxi is not too expensive (10 -15 Euros each way). Its peaceful and friendly. From a different perspective its a modern hotel in the middle of nowhere. The dining room here (buffet) is soulless place that could be anywhere in the world. The rooms generally are small, comfortable and modern, although I have to say the bed was super comfortable. So - no doubt it has its attractions, particularly if you know you want to avoid the hustle and hassle of downtown, but it also means that you could just as well be in the Dominican Republic

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
81 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed January 25, 2014

We just came back from 3 nights at La Palmeraie. It was a surprise for my partner's birthday. I had emailed the hotel in advance , they arranged our airport collection and upgraded us from a superior to delux room. Mint tea and a friendly arrival, water refilled in room each day. Comfy big king size bed, powerful shower with loads of warm water and great hair dryer. Shuttle to town was good and easy to book. Restaurant was good plenty of choice at breakfast and dinner. All the staff were really nice and gave my partner a gateaux with candles on for his birthday. Wifi only free for first 12 hours which was a pain. Swimming pools and gym were clean & well maintained.
The weather was rubbish but we had a great time cookery school at faim d'espice plus a lovely hamman, trip organised out to deserts and footholds of Himalyas also good.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 22, 2014

Arrived at the Pullman on Saturday and we were shown to the room, we were amazed the room was lovely!
Our 1st day in the hotel was raining but hasnaa made our day better and made us relaxed in the hotel, she played bingo with us and gave us a Arabic lesson (I.e. - kayfa lhal, salamo alikom) for a few days the weather was rubbish so yet again hasnaa entertained us and kept us busy whilst it rained.thank you to the entertainment manager you'd sed who was friendly to everyone! The hotel had a free bus service every hour into the madina which was great!
Thanks again Pullman (shokran) we will be back!!!

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review, January 27, 2014
Dear Brad,
Thank you for sharing your review on trip advisor. It was a great pleasure having you among us in Pullman Marrakech and having the opportunity to entertain you. Personally I remember you very well and I’m sure Hasnaa will be glad to read your encouraging words.
During the “rare” rainy days our leisure team creats an additional type of entertainment for our guests including different activities such as Yoga, fitness as well as stretching . We plan to have some bridge and poker tournaments for those interested and various lectures on Marrakech. We have already started giving Arabic lessons in the afternoons as well as some Moroccan cooking lessons. It is very interesting as it helps our dear clients to get to know something about Moroccan culture.
We are looking forward to seeing you again on your next visit to Marrakech.

Aladin Saleh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed January 19, 2014

It is a lovely hotel outside Medina..with free shuttle bus to the city. We stayed for 4 nights all inclusive. Staffs are extremely friendly and helpful even through their English is limited. Staffs tried very hard to keep the guests entertained e.g Aqua gym. The all-inclusive package is very generous with many choices on drinks and snacks as well as main meals. We especially enjoyed the dessert section as they are all bite-size and very delicious. Food can be repetitive if staying for more than a week e.g Tagine. The greenery surroundings are well maintained with butterflies garden. The sunbeds area near the pool can get rather busy. Overall a nice mini getaway!

Room Tip: Choose a room on the first floor to avoid ants/insects
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review, January 27, 2014
Dear Mr. Twhchung,
I would like to thank you for your review as it is certainly helpful for our many readers who are thinking of visiting Pullman Marrakech for the first time. As you have already mentioned our staff is constantly ready to be of assistance to you and help you spend a most memorable holiday. Although English is not the strongest point but you will find a good English speaking employee in all shifts and departments.
Pullman Marrakech offers a wide variety of activities to meet variable guest expectations. The secret to that is our ability to constantly adapt our offer to satisfy our guests’ expectations during different periods of the year. For instance, during family school vacation additional activities for kids and families are offered where our animation team doubles its offer introducing more entertainment while maintaining a level of high quality. When it comes to out- of school holidays we offer different activities like Yoga, fitness, stretching, cooking, calligraphy and Arabic lessons. In the evening you may enjoy a selective ambiance with a Zen lounge atmosphere as well as a live band entertainment program several times a week.

I am happy you have enjoyed the food selection not to mention the pastries and will work with chef Zak on more varieties in the future.
We hope to see you soon on your next visit.

Aladin Saleh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 16, 2014

I have just returned from 3 nights at this hotel and it was lovely, the hotel was like a little oasis outside of the main town. The room was a superior room, which we booked for 3 people. They just pulled out the sofa bed which was fine, the room was clean and bedding and towels were changed daily. Due to the time of year we were surprised by the weather, it was mid twenties mid afternoon and so was nice to sit round the pool and chill. We were half board and the food was fantastic. We met some lovely people and had a fab time. Would recommend hotel, the only thing letting it down was the lack of evening entertainment...apart from that the service was great and the hotel was lovely.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PullmanMarrakech, General Manager at Pullman Marrakech Palmeraie Resort and Spa, responded to this review, January 27, 2014
Dear Madame,
Thank you for publishing your impression on Pullman Marrakech and giving the opportunity for other readers to have an objective assessment on our resort. As you have mentioned the weather is particularly warm for this time of the year allowing our guests to enjoy the sun. Being situated in the Palmeraie in the middle of a 17- hectare olive and palm plantation gives people a true feeling of relaxation while savoring the beauty of our landscape.
Thank you recommending the hotel and we hope see you again in Pullman Marrakech.

Aladin Saleh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Pullman Marrakech Palmeraie Resort and Spa

Address: Km 6 Route de Fes | BP 658 Gueliz, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #133 of 480 Hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Marrakech Palmeraie Resort and Spa 5*
Number of rooms: 252
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