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“Outstanding hotel” 5 of 5 stars
Review of Tigmiza - Suites & Pavillons

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Tigmiza - Suites & Pavillons
5.0 of 5 Hotel   |   Route de Bab Atlas | Douar Lagribate - Palmeraie, Marrakech 40000, Morocco   |  
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Hotel amenities
Ranked #34 of 465 Hotels in Marrakech
Blondiedj
1 review
1 helpful vote 1 helpful vote
“Outstanding hotel”
5 of 5 stars Reviewed October 20, 2013

We stayed for a five night city break in September it's a good drive from the airport but we'll worth the wait. Our driver got lost from the airport not the hotels fault but when we got to the hotel we were welcomed and went to the bar. The staff are so good we were constantly asking each other were you recruit staff of this caliber . Breakfast is what ever you desire just ask ,lunch menu at poolside a bit limited but we soon found out you could ask for what ever you wanted and the American chef would oblige . We ate dinner three nights and were very impressed with the food and service . The chef introduced himself to us at poolside and loved feedback on his food and menu. We don't often go back to the same places but we have promised ourselves a return visit . If you are going in to the medina use the hotels transport the driver was fantastic and reasonably priced and we can recommend the cosy bar as a venue for drinks and lunch.

Room Tip: Ground floor room if you like a cigarette or a balcony room if you can stretch to it
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tigmiza, Directeur général at Tigmiza - Suites & Pavillons, responded to this review, May 7, 2014
Dear valuable guest,

Tigmiza team join me to deeply thank you for your kindness and trust. Reading such a positive review is our greatest reward. Looking forward to welcome you again.
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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113 reviews from our community

Traveler rating
    105
    6
    2
    0
    0
See reviews for
27
57
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4
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 13, 2013

We had an excellent stay in the Tigmiza Suites & Pavillions in mid-September. The staff could not have been more helpful, going considerably out of their way to cater to our needs. The hotel is a little drive out of central Marrakech, but a shuttle service to and from is provided. The rooms are outstanding. You are made to feel very special. Thanks especially to the terrific staff on reception, who really made a difference.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tigmiza, Directeur général at Tigmiza - Suites & Pavillons, responded to this review, May 7, 2014
Dear valuable guest,

We are all very proud to have been able to give you satisfaction.
Thank you for your trust and kindness.
We hope to see you very soon.
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
1 review
5 of 5 stars Reviewed October 4, 2013

Spent a week with my family there and what can I say? Amazing staff, amazing setting, a total dream! We felt like we were at home, we were treated like family, everything was perfect down to every little detail.
A magical setting, you feel at peace with the world and will never want to leave! Rooms are meticulously decorated with fine pieces of interior.
We could have no asked for anything better! We will be back soon!

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tigmiza, Directeur général at Tigmiza - Suites & Pavillons, responded to this review, May 7, 2014
Dear valuable guest,

Tigmiza team join me to thank you for your kindness and trust.
Indeed, receive such a nice review from a guest is our greatest reward.
We hope to see you back very soon.
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rabat, Morocco
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 23, 2013

We booked 2 suites in Tigmizathe last week end .The welcome is Royal .The palace is decorated with a lot of taste .We stayed at the Chinese and indian suite ,my wife went to the hair dresser there ,the staff was professional and friendly.We were invited to a wedding in the hotel .The ballroom is in the middle of this gorgeous garden .the pools are fantastic .i did not get a chance to have breakfast there,because we slept late ,however my kids loved it and the service was excellent all the way .Last guest locked the room safe so we were not able to use it .We loved the place and will definitely go back

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tigmiza, Directeur général at Tigmiza - Suites & Pavillons, responded to this review, May 7, 2014
Dear valuable guest,

It was such a pleasure to have you staying at Tigmiza during Yasmine & Guillaume 's Wedding! We are glad to know that you had a good moment. Do not hesitate to come back whenever you want to.
Looking forward to welcome you soon.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
1 review
5 of 5 stars Reviewed September 22, 2013

was delightfully blown away by my recent experience at Tigmiza.. The staff went above and beyond to anticipate & exceed all of our expectations while we were there and were so genuinely and enormously helpful & friendly in every way. Everyone was extremely attentive, overly accommodating, graciously warm & inviting, Great Spa treatments and you can work out at the gym anytime of the day, beautiful garden and very quiet place to relax . for breakfast we had a delicious moroccan pancakes and French bakeries , we love the complimentary tea time .
I've worked in a luxury hotel property in states for many years and know full well what its like to provide five star service and all including the ever present wonderful managers - did just that. With every hope and desire fulfilled, I highly recommend this exceptionally fine property."

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tigmiza, Directeur général at Tigmiza - Suites & Pavillons, responded to this review, May 7, 2014
Dear Mr Samuel

It was a real pleasure to read such a nice review!
Thank you very much for your enthusiasm and generosity.
Looking forward to see you soon.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed September 17, 2013

Tigmiza is a haven, a place where time stops and we finally feel on vacation.
Very friendly staff but also very professional worthy of the greatest palaces. The rooms are decorated with taste and every one has its peculiarities. As for the food it is DELICIOUS!
Tigmiza is a memorable address, to stay again and again!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tigmiza, Directeur général at Tigmiza - Suites & Pavillons, responded to this review, May 5, 2014
Dear Mrs El Youssi

It is a real pleasure to read such a nice review! Thank you very much for your trust and your loyalty. Looking forward to see you very soon.
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 14, 2013 via mobile

We stayed in the Noire & Or suite which was fantastic - large and with a wonderful bathroom. The hotel setting was lovely and we spent some very relaxing days by the pool!
Breakfast was good, but other than asking if we wanted tea/coffee or an omelette there was not choice!
We ate in the hotel the first night after a busy day, the quality was good but the portion size was small, choice limited and it seemed very expensive!
Take the shuttle bus which runs twice daily:
1000 - 1300
1900 - 2200
Into the main square and eat there, nobody else seemed to use this facility??
We asked the hotel to arrange some taxis, and it seemed a bit of a rip off £25 ish for a short return journey to a local supermarket?
Also check your bill, I'm sure ours was a genuine error, but there were some spa and mini bar charges that we didn't have.
Overall wiuld recommend, but with hindsight would have do e a few things differently!

  • Stayed September 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tigmiza, Directeur général at Tigmiza - Suites & Pavillons, responded to this review, May 5, 2014
Dear Mrs Jennifer,

First of all, I would like to apologize on behalf of all Tigmiza Team but also thank you for your honesty which is helping us to improve ourselves.
Indeed, thanks to your review we will be able to target our lacks and solve them.
Once again thank you.
Looking forward to see you soon.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tigmiza - Suites & Pavillons

Address: Route de Bab Atlas | Douar Lagribate - Palmeraie, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #34 of 465 Hotels in Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Tigmiza - Suites & Pavillons 5*
Number of rooms: 10
Official Description (provided by the hotel):
Located in Bab Atlas, in the very heart of the Palmeraie of Marrakech, Tigmiza, in Berber, Izza's House, is a Guest House full of charm.A colorful place where the universes coexist in harmony and where each space tells a story, a journey. ... more   less 
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