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“Tigmiza a real oasis in Marrakech” 5 of 5 stars
Review of Tigmiza - Suites & Pavillons

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Tigmiza - Suites & Pavillons
5.0 of 5 Hotel   |   Route de Bab Atlas | Douar Lagribate - Palmeraie, Marrakech 40000, Morocco   |  
Hotel website
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Hotel amenities
Special Price
25% off room rate
Ranked #34 of 462 Hotels in Marrakech
Geneva, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Tigmiza a real oasis in Marrakech”
5 of 5 stars Reviewed May 6, 2013

with my wife and our small dog have staid here at the Suite Noir&Or from the 2nd to the 6th of May. The hotel decoration is by a very clever Designer from Belgium that has given a beautiful look at all interiors and exteriors. The service is perfect with beautiful dressed costumes, they will serve excellent bites and mint tea at your arrival and then again at every tea time. All suites are well described in internet so that everyone can choose what is best for them. We liked the most our suite noir&or. It is very funny and enjoyable to know that you can reserve your private Cinema with more than 300 titles. it is also not to be missed the small Night Club "The Masai" in african style and modern original music, you can dance as long as you like.
Tigmza has beautiful gardens and 2 large swimming pools, our preferred one is the one in the internal court sourrended by banana trees, it is fantastic.
It is worth mentioning that they also have a private shuttle from the hotel to the Medina twice a day, very convenient. A big thank you to all the staff, professional and always smiling.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tigmiza, Responsable commercial at Tigmiza - Suites & Pavillons, responded to this review, July 17, 2013
Dear Scott,

Thank you very much for your kind comment about Tigmiza.
It has been such a pleasure to have you among us.
All the Tigmiza team is looking forward to welcoming you again for another memorable stay in the near future.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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109 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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English first
1 review
5 of 5 stars Reviewed April 24, 2013

My husband booked this hotel for my 40th birthday as a surprise;
We were booked into a suite but when we got there late because of the flight delay, we were upgraded on villa with private pool; We felt like royalty.
The hotel was fantastic, stunning decor, super clean, the staff could not have been more helpful and friendly. The food was excellent, we had lunch around a large swimming pool and twice dinned at the terrace great view.
We would definitely recommend this hotel and hopefully we will visit again soon!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tigmiza, Responsable commercial at Tigmiza - Suites & Pavillons, responded to this review, July 16, 2013
Dear Guest,

Thank you for your wonderful review of Tigmiza Suites & Pavillons.

We were delighted to learn of how much you enjoyed staying with us.

Thanks again, and we hope that we will have soon the pleasure to welcome you again.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 12, 2013 via mobile

We had four days of bliss at Tigmiza, looked after with the rarest of kindness and attention. It wouldn't be fair to relate all of the small moments of generosity displayed by the staff at this wonderful hotel in case we set expectations for future guests unfairly high! Suffice it to say that whenever an opportunity presented itself to do what was easy or normal for the hotel or what was best for us as guests the staff unfailingly chose to do what was best for us.

I will relay one example because I think it conveys perfectly the way the team at Tigmiza chose to go the extra mile. Before we arrived we asked could we have one suite set up with two single beds to accommodate our two sons who, at 12 and 15, prefer not to share a bed. Of course came the reply and normally that would be the end of that. On the morning of our arrival, shortly after our punctual pickup from the Medina, we were given the usual warm Moroccan welcome including mint tea, orange juice, water and small pastries. We were then told we would be shown a choice of adjoining suites and we could chose which we preferred. My well travelled, seen it all kids, immediately broke into huge smiles at the thought of choosing their own room. The first pairing, two differently themed, beautifully decorated rooms facing each other across a stairwell were set out as one twin and one double. I'd have stopped right there so gorgeous were they but after a few minutes to check them out we were taken up a floor to two identically set out rooms, one double, one twin except with completely different themes. The boys immediately fell in love with 'Le Chinoise', as I suspect the hotel knew they would as it was already laid out as a twin, and pronounced it their choice. So the normally mundane, checking into your room, became an adventure and an event, all thanks to the extra effort that the staff took it upon themselves to invest knowing it would make a difference to us. Thoughtful and classy.

Those first few minutes set the tone for our entire stay at Tigmiza. During our visit the hotel was quiet after what I later learned had been two very busy weeks over Easter. Easy in that situation for a hotel to relax a bit and catch a breath. Well, not a bit of it at Tigmiza. We were made to feel like the most important guests they had ever had. Nothing was too much trouble for the team. "You would like your desert in the cinema? Certainly sir." Followed by a small team kicking into action putting on films, moving tables, bringing in food. I have to say that was so much fun. Sitting in huge red leather armchairs watching the big screen just the four of us with a cinema to ourselves munching on pudding and drinking wine.

So, you get the idea. Unlike lots of places these days where it seems the guest exists to serve the hotel this is resolutely old school, a hotel done the way they all should be, 100% focused on the guest and the guests' enjoyment of their stay.

I could finish there but there are a few more things to mention. The pool area, just about ideal with large, comfortable recliners, a bar with the usual discreet but attentive staff, lots of shade or lots of sun, whatever you want. You can have lunch by the pool, and I daresay if you wanted it your breakfast or your dinner.

The hotel itself, full of light and space, quiet corners and comfortable bars, is close enough to the city to be no obstacle to dining out or spending the day in the Medina or indeed hiking further afield. Be warned though, like us you may not want to leave. In fact our recommendation would be stay in the Medina for a few days to 'do' Marrakech then head out to Tigmiza for the rest of your trip for peace, quiet, luxury and relaxation.

The cinema, covered already but it must rank as one of the best film watching sessions we've ever had. Not to be missed if you have kids!

Breakfasts, freshly prepared, vast and tasty. Taken wherever you fancy.

Dinner, we ate there one evening only. It was well prepared, tasty, traditional food. However, my one criticism of the hotel is the dinner menu. Too short and too traditional. We love to eat well on holiday and had the menu been longer and more exciting we would have happily stayed in to eat every night. As it was we ventured out to the city in search of variety and invention.

The rooms, again partly covered but worth a longer mention. Gorgeous, in a word. Ace aircon, super comfy beds, great bathrooms (the boys was especially cool), a neat little lounge area, everything sparkling clean.

Gym, didn't use it (pfft) but it had all the kit.

The spa, oh my the spa. How to describe the tonic massage. The woman who administered it had small hands that seemed to be made of soft, flexible steel. It was incredible. It felt like I lost about five years of stress and tension from my whole body. The most incredible massage I have ever had. Imagine your spine turned into rubber, your muscles into jelly and you get a sense for how relaxed both my wife and I were afterwards. I honestly would go back to Tigmiza just for that massage. The range of treatments is comprehensive. Really, I could have stayed in there all day.

And finally, the staff. You could put this staff in a flea pit broken down shack in some far off corner of the planet and I swear it'd feel like the best hotel you'd ever visited. This is a brilliant hotel any way you look at it but the staff, through their every action and intention make it extra special.

This is an amazing place, it's new so it doesn't have so many trip advisor reviews yet. Well, you can safely ignore that lack of quantity (but trust the quality) and you should because this place deserves to be busy, it deserves to be a huge success in what is a very crowded market.

One last thing to mention. On our trip we stayed in a Riad in the Medina, hired a tour guide, raced through the desert on dune buggies and ate at numerous restaurants. The one constant in all these things was Trip Advisor, more or less everyone asked us for a review. We use Trip Advisor a lot when we travel and so it's become my habit to write reviews myself and one thing I truly dislike is being asked to give a 5 star rating. Yet on this trip we were, many times. Consequently great places we would have reviewed well and extensively instead received a brief but fair review. The one place to explicitly ask us for a review who did not try to solicit a 5 star rating was Tigmiza. We were just asked for a review, "please tell us about your stay sir, we would really appreciate you letting us know what you thought." As I said, classy.

Stayed April 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tigmiza, Responsable commercial at Tigmiza - Suites & Pavillons, responded to this review, July 16, 2013
Dear Mr Andrew,
First of all, thank you for having chosen Tigmiza Suites & Pavillons for your recent stay in Marrakech.
I would like to thank you also for your kind review as we are extremely sensitive to our guest's feedbacks. It has been such a pleasure to have you and your family among us.

Hope that we will have soon the pleasure to welcome you again.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2013

We loved everything about our stay in this hotel .,Beautifully decorated. The whole place is designed to make guests feel at home. The SPA is a marvelous , i had a beldi treatment and hammame , i really enjoyed it ,We have been blessed by a smiling and welcoming staff. The food is excellent! and the shuttle to the city is free of charge ,If you are looking for a quiet and relaxing place with a mix of luxury and refinement, look no further, Tigmiza is definetely the place to go. sarah

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tigmiza, Responsable commercial at Tigmiza - Suites & Pavillons, responded to this review, July 15, 2013
Dear Guest,
First of all, thank you for having chosen Tigmiza Suites & Pavillons for your recent stay in Marrakech.
I would like to thank you also for your kind review as we are extremely sensitive to our guest's feedbacks. We are happy you enjoyed the spa as well as the food.
Hope that we will have soon the pleasure to welcome you again.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2013

My experience at the Tigmiza this month of January was exceptionally beautiful. All is gathered at the Tigmiza to make the customer feel unique and enchanted. From the chatoyant colors of the couches, the magnificent paintings, to the very finest details of the suite, the Tigmiza exemplifies the art of warmth and refined hospitality that Morocco is well known for. The Tigmiza is simply breathtaking. The beauty of the setting would not have been complete without an amazing staff. The staff at the Tigmiza is competent and efficient while welcoming and cheerful dressed in the most beautiful Moroccan tradition. A real pleasure of the senses...

Room Tip: We had the Chinese suite and we loved it but there many room themes to choose from. Even if I am Mo...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tigmiza, Responsable commercial at Tigmiza - Suites & Pavillons, responded to this review, July 15, 2013
Dear Mrs Afifa,

Thank you for your wonderful review of Tigmiza Suites & Pavillons.

We were delighted to learn of how much you enjoyed staying with us. We will share your kind feedback with our team.
Thank you again, and we hope that we will have soon the pleasure to welcome you again.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 4, 2012

I have stayed at many amazing hotels in different parts of the world but this hotel is one of the very best. The rooms are exquisitely furnished with each having a different decor. The staff was very attentive, especially for Morocco. We are English speakers and often have difficulty with services in Moroccan hotels. Tigmiza went to great lengths to be sure our stay was memorable and they were extremely helpful in addressing all of our needs. The grounds are simply gorgeous. Although my husband was there on business, it is a very romantic destination and authentically Moroccan. I look forward to returning at my earliest opportunity!

Room Tip: There are no bad rooms! Each room is unique and exquisitely decorated. I have never seen anything li...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tigmiza, Directeur général at Tigmiza - Suites & Pavillons, responded to this review, November 12, 2012
Dear Scott,

Thank you very much for your kind comment about Tigmiza.
It has been such a pleasure to have you among us.
We hope to see you soon.

Best Regards

Maria Laraqui
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 21, 2012

For an enthusiast of Marrakech, Tigmiza hit the spot for me! It truly has a great setting with an excellent professional staff who takes your comfort as their highest priority. They really made us feel at home ! We were nicely surprised the first morning by an excellent breakfast which was included as part of our booking! My lovely wife (who I love very much btw!) loved her little spa experience with the massage and traditional Hamamm. This place just had so many little surprising ammenities that were just amazing. We started our first evening at their sky bar with an amazing sunset looking over the Palm trees of Marrakech ( The locals call it "la palmeraie"). And how do we finish the evening?? by hitting the in house movie theater with a selection of over 300 movies :)

I will be back team Tigmiza, and thank you so much for this magical experience!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tigmiza, General Manager at Tigmiza - Suites & Pavillons, responded to this review, January 8, 2013
Dear JohnFolli

Thank you very luch for your kind comment about Tigmiza.
It was a pleasure to have you among us. We hope to see you back soon.
Happy new year 2013

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Tigmiza - Suites & Pavillons

Address: Route de Bab Atlas | Douar Lagribate - Palmeraie, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #34 of 462 Hotels in Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Tigmiza - Suites & Pavillons 5*
Number of rooms: 10
Official Description (provided by the hotel):
Located in Bab Atlas, in the very heart of the Palmeraie of Marrakech, Tigmiza, in Berber, Izza's House, is a Guest House full of charm.A colorful place where the universes coexist in harmony and where each space tells a story, a journey. ... more   less 
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