Nothing works in this place! The transportation from the airport we had booked never showed up. When arriving to the hotel -late in the evening- we were told that there was no electricity or water in our room, so they would take us to an other hotel and promised to call us the next day. The other hotel was cold and simple and -of course- nobody called us. We were picked up in the end, late next afternoon, but our room still was not ready. The staff was "so sorry" but did not really show any servicemindedness. The staff, especially the ones working with room service or the bar/restaurant usually don't understand english. French did not work every time, either. Everything was very random. Ordering breakfast took 2 hours and we never got the things we ordered. There is no terrace bar or pool bar, and the "respaurant" is one room without table cloths. Instead of napkins we got a package of Kleenex on our table. The hotel is really far from Marrakech, in the middle of nowhere. Do not book this hotel -it is not worth it!
- Official Description (provided by the hotel):
- Situated in the Palmeraie Desert, Our majestic four-star getaway is located 14 kilometers (8.7 miles) from the Mystical City of Marrakech. Featuring 60 Suites and Villas you will find that at Rose Garden Resort and Spa every detail reflects true Moroccan style and architecture. Experience a small city setting where you will find amazing gardens through our stunning property. Discover our various offerings of fine dining, spa, activities including tennis and outdoor tours of the mountains or of the city. Here you will find your Rose at Rose Garden Resort & Spa! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Priceline, Hotels.com, Fastbooking and Otel so you can book your Rose Garden Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.