This was a fabulous retreat from the chaos that is the Marrakesh Madina. The family running this Riad were incredibly welcoming and really couldn't do enough to make our stay as wonderful as possible. Definitely ranks as one of my best experiences of hospitality.
When we (myself and my partner) arrived in the evening we were greeted with mint tea and local pastries and invited to sit down and relax in the main courtyard. The two main people who dealt with us were Sara and her brother whose name has escaped me (both spoke excellent English)! After arriving the brother sat with us to give us a hand drawn map and talked us through the most direct route to get to the main square Jemaa el Fna in enough detail to help us successfully not get lost which really was invaluable. He pointed out the main tourist points worth visiting, gave us a few pointers about what tricks locals might pull and we were given a phone number which we were invited to call at any point in case we got lost and they would come looking for us. This family really could not do enough for us! Later during our stay our flight schedule was changed which meant we needed new boarding passes printed (Ryanair eh...) and again the staff were more than happy to help us out with this. These were all things that they didn't have to do but did with a smile. The family really made us feel that this was a home away from home.
The breakfast was excellent and kept us going for most of the day. This is served on the roof which has a lovely set up of tabled seating, sun loungers and a covered soft seating area which is perfect for a bit of down time in the heat. Our room itself was beautiful with a four poster bed and huge shower in the ensuite which was excellent (oh and the air conditioning was very welcome). The Riad also has free wi-fi which was especially handy when we needed to find out about the changes to our flights.
It's definitely worth arranging transfers from the airport with the Riad as there is a 99.9% chance that you will never find the place without being led there directly. It's tucked away around a few corners in the heart of the Medina which is a totally different world! The location itself was a reasonable 15 minute walk away from the main square and you can reach most significant tourist spots by walking. Being tucked away afforded the nice bonus of it being very quiet at night so a good night's sleep is possible after a long day of sightseeing.
Overall I could not recommend this Riad enough and can't emphasise just how fantastic the people running this place are. The price was incredibly reasonable for the room and service we received and we would happily return. Thank you!
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