We didn't quite know what to expect with this place for our stay, however based on the many great reviews on here we decided to give it a try. We have never stayed at a Guest House before, so it was quite a different experience. We arranged airport pickup but unfortunately it didn't start too well as after the driver brought us from the airport to one of the main "gates" to the old town, we were left waiting for 30-40 minutes in the heat with our taxi driver (who spoke no English), for someone to come and take us to the hotel.
Once finally arriving, we was greeted by the very friendly Sara who was very welcoming! My first experience of the Moroccan mint tea, and it was great. She sat us down and guided us through a hand drawn map of the Riad's location in respect to the main old town square which was helpful given how much of a maze the old town is! If you choose to stay here, please pay attention to the directions given :) We only got lost once, but just backtracked our steps and picked up a map from the old square and found our way again, it's quite easy once you get used to it.
Our room was on the ground floor, just next to the kitchen. I believe this is the room with the "smelly" bathroom, as it was a bit. It was a good size, and bed was comfortable. It has an air conditioning unit which came in handy, and a safe to store our valuables. We received a large bottle of water and a watermelon (?) in our room also. The bed was made very well and other than the smell in the bathroom, it was quite clean. Apart from soap, you will need to remember to take your own toiletries (eg. shampoo), however they were very accomodating to providing some when we needed.
The downside to the room was that it was quite noisy, being next to the kitchen and on the ground floor, and particularly with the setup of the Riad with non-sound dampening doors or windows, we had no chance of sleeping before everyone else was in bed and the place was quiet (which is was eventually).
We spoke to Sara about some day trips we could do and she had a selection of a few of the main sites to see in and out of Marrakech. We opted for the day trip to the coastal town Essaouira, and the day trip to the Ouzoud Falls, both trips were fantastic locations and the price was reasonable. The way the locals arrange these tours seem a little unorganised, we were picked up first and taken to a central "pickup" location where we transferred to the main bus and waited for other tourists to come along, seemingly until the bus was full. Guides always spoke good English and were helpful.
Breakfast was fantastic every day, with a new main dish each day, the food was very tasty and plentiful. We recommend having breakfast up on the roof terrace, it's a lovely comfortable spot! We also ordered some food one night from their own menu selection, for us a Tagine of course, which was also fantastic! Prices were ok, I can certainly recommend the mum's cooking regardless.
On our day of departure we unfortunately had another hiccup with our airport transfer, we had some language barrier issues with Sara not around, and us only being able to speak English, we was 40 minutes late departing to the airport. They were apologetic, it was just a little unfortunate about the language barrier as we didn't know what was going on.
All in all, this is a good place to stay to really experience the real Marrakech. Its location puts you in the heart of the locals old town area, and really puts you amongst it! We feel we wouldn't have come away with the true feeling of Marrakech if we had of stayed in the "westernised" chain hotels on the other side of town. You also get a true home stay feeling here at the family run Riad. Just be mindful of the language barrier if you only speak English, and perhaps arrange your own airport transfers (be mindful of directions to the Riad, as it can be hard to find first time).
Real home stay feel, great old town location, friendly, value, food
English language barrier, noisy rooms, transfer arrangements poor
Avoid the ground floor room next to kitchen.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.