I don’t think we could have been better taken care of if we had stayed at my mothers. Sara and her family are so warm, welcoming and attentive. There was nothing too much, too late, or too difficult for her or her family to accommodate. There were four of us staying at the Riad and upon our arrival there was mint tea and deserts for us to just sit back and relax for a moment. It is a bit of a culture shock, and as we walked through the Medina for the first time I thought…Oh my goodness, where have I booked us. There were hanging meats, chicken parts and other undetermined delicacies and the streets were filled with people and activity. So we were happy to be led to our Riad and sat down for a cup of tea. It was hot and our first thought was hot tea? But it was just what we needed and we also didn’t feel so hot afterwards.
Sara took care of tipping the boys that had carried our luggage on a cart through the Medina since only cars are allowed to a certain point. Jalil took care of arranging for the boys (see my review “Morocco Unplugged-Day Tours”) needless to say, by the time we got to our Riad we were tired from our overseas flight and a little dazed and confused…Sara took care of everything.
Our rooms were AMAZING! Just like the photos and they were a good size with a good size bathroom as well. The water was always hot and the pressure was always good and the air conditioner was quiet and worked well. Just a word of note, the shower drain in the Bab Ighli room has an odor. Given the Riad is located in the oldest part of the Medina, it’s to be expected. I had read other reviews commenting on the smell from the drain. All we did was cut a piece of plastic bag and put it over the shower drain when we were not using it and didn’t smell a thing…so not a problem after all.
We ate most of our meals at the Riad in the evening and of course each morning since breakfast is included in the rate, which by the way, breakfast was always different. We never once had a bad meal or a course where we were like….ugh, no thanks….EVERY course… and just to warn you…there are 3 to 4 courses to each dinner meal and everyone as delicious as the next. Sara’s mom is the BEST COOK! We ate in other establishments and only one was on parr with Sara’s mother. I did see her mother and stopped to give her a great big hug and kiss for all the fantastic meals she was preparing for us. I had left the meal planning up to Sara, I just instructed her that we wanted wine and beer with our meals, what time they should be served and left the rest to her and also that one person in our party was vegetarian.
Everything was so perfect. The beds were very comfortable, I slept comfortably and like a log. The time we spent upstairs on the roof was amazing too, we loved the cats that run and play around and named one “Maynard”, he was so clumsy …he fell three stories into the pool one morning causing such a ruckus! I will never forget it.
We thoroughly enjoyed our stay at Riad Tamarrakecht and it isn’t much of a walk to the front gate where you can get a taxi, but you need to be careful, you are sharing the walkways with motorbikes, and bikes and other people. If anything, this was the most annoying, I even got hit by a child on a bike way too big for him to manage, another of our group got hit by a motorbike, nothing serious, we didn’t get knocked down, just a bump and a bruise.
I thought the Riad was placed just far enough away from the souk, just close enough to the main gate and pretty center to wherever we wanted to go. Sara and her family did an amazing job making sure we were always taken care of and happy whether it was for an early morning breakfast or a late night dinner and hookah, they were always happy to accommodate. Her handsome father could only communicate in French but Sara and her brother were always on hand so there was never a problem. Thanks Sara’s Dad for the champagne on our last night, it was very good as was everything else. Don’t hesitate to book this Riad, you will be taken care of like family. If we ever come back, we are staying at this Riad.
A few things to note: we were told that we could pay with a credit card for our meals at the end of our stay, but when they tried to run our American credit cards, they wouldn’t go through, there is a special square on the front of UK cards that American credit cards don’t have. Unfortunately, we were not able to tip Sara and her family like we had wanted since we had just enough Dirham and Euros left to get to our next destination and it was late and we were already in bed when the knock came that the card wouldn’t work. Thank goodness I had put away a few extra Euros and we were able to pay our bill. Sorry Sara, you deserved a great big tip for all your hard work, we felt really bad but will know better next time. Also our American credit cards worked in other places so the one the Riad had access to, which was a neighboring Riad must have just been for UK cards. We also chose to pay our Riad bill our first day which we paid in Euros…but you would think since they already had our money the service might not be all that…well, it was perfect never faltering from beginning to end. Take Dirhams for shopping, if you pay in Euros, they will give you change in Dirhams…exchange will not be right and you will lose money. Take tennis shoes, the streets are cobbled and pretty dirty, if you wear open sandals, your feet will be disgusting by the end of the day…so will your pretty sandals. also, there is no lift so you will have to climb stairs, but it's not bad. Sara will give you a map and explain the location which is very helpful.
Sara and family, we will always remember our wonderful experience with you. Thank you so much!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.