Numbers don't lie - look at these ratings. Nelly and crew at Riad Vanilla sma will take care of just about anything for you. Nelly knows just about everything from how to dress, to where to go for amazing food, what areas to avoid, and her staff knows how to cook incredibly well. She took care of all of our cabs, cart men to walk us to tour guides so we didn't get lost, organizing tours based on experience, hamamms (she has pros who come in house), dinners, maps, prices to pay at souks, yadda yadda. Her service and care for guests alone is enough of a reason to stay. Each room is unique and custom designed by Nelly. She offers a fully decked out terrace, amazing bathrooms, the best tea anytime you want it, the friendliest staff in Africa. Being an American and Aussie, she related very well and has great stories. Save yourself the time, stop researching, and book. If Nelly is all booked, her recommendations on other places to stay would also be top notch as she is very well connected and trustworthy.