I cannot recommend this riad highly enough. Nelly and her staff were incredibly welcoming and made us feel at home straight away. Over tea, she sat and talked to us. She gave us a map and pointed out all the places to visit. This proved to be invaluable despite us having a guidebook. Her recommendations for places to eat were all fantastic. Marrakech can be a daunting place to visit and her riad offered the perfect sanctuary from the chaos outside. It's very rare that a proprietor takes such an interest in her guests and this was the standout feature of our stay. Our room (ciel), as with the rest of the riad, was spacious, tastefully decorated and very comfortable. The location was ideal as it was only a five minute walk from the main square.
I would also recommend taking nelly up on her offer to arrange for a pick up from the airport. We were spared the nightmare of haggling with taxi drivers and weren't ripped off. A fantastic place to stay.