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“Oasis” 5 of 5 stars
Review of Riad Snan13

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Riad Snan13
Derb Snan, 13. Mouassine (Medina), Marrakech 40030, Morocco   |  
Hotel website
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Hotel amenities
Ranked #9 of 1,071 Marrakech B&B and Inns
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Oasis”
5 of 5 stars Reviewed July 4, 2014

This is one of the most beautiful hotels I have ever stayed in. The food and service were delicious, thanks to Stefan and his staff who really care about their visitors. The rooms smell like a mixture of jasmine and orange, and are very large and comforted. The bed was very inviting and felt like we were sleeping on a cloud. If you have a chance to go, I would recommend spending time in the plunge pool and hanging out on the rooftop deck.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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198 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Bristol, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 26, 2014

I have been meaning to write this review for a while. My boyfriend and I stayed in Snan13 in February this year, and I have to admit it’s the most relaxing and beautiful place I’ve ever stayed in. From the décor to the food, from the absolutely brilliant help and advice that Stefan and Xavi provided to the excellent staff that maintain the stunning riad. I had been to Morocco twice before but this stay really made me fall in love with the place, Marrakech can be chaotic and overwhelming, Snan13 is definitely the calm after the storm. Their bedrooms, we stayed in the petit patio, are carefully decorated, a mix of modern and traditional, beautifully kept. Their breakfast is not only delicious but varied, we had different things every day, mixing European and Moroccan foods. We had the option to have dinner in Snan13 and it was by far the best meal we had in Marrakech, but really, I have to thank Xavi and Stefan, they are amazing hosts that made us feel at home and relaxed. Thank you very much for the best stay and hopefully see you very soon! Monica

Room Tip: We stayed in Le Petit Patio and it was absolutely beautiful, secluded, calming and spacious!
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  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed June 23, 2014

At the end of a winding alley in the heart of the medina this riad is truly a gem.
Private, quiet and scrupulously clean it is also quite exotic.
Our room had a sunken bath - at the head of the bed - where we could soak after a long day exploring the souk and listen to the call of the muezzin across the rooftops.
The staff offered to prepare a meal for us, in house, the menu to be determined by what was available in the market.
The three course banquet centred around a chicken tagine which resulted was the best meal we ate in Marrakech, where the food generally was outstanding.
That it was served in a private rooftop setting as the sun set over Marrakech made it one for the record.
We didn't meet the owner as he was away but he left us in the care of his family which just added to the sense of security and friendliness.
Beatrix and Jawad and the other staff could not have been more helpful and welcoming.
We would go back in a flash!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Richmond, Kentucky
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 10, 2014

Riad Snan13 was part of accommodations arranged by the travel company but we could not have picked better ourselves. Jawad, Beatrix, and the rest of the crew were inviting, helpful, gracious. We arrived but our luggage was on the very slow route ~ while there we did not know whether we'd ever see our things. Beatrix was amazingly helpful ~ lending us computer for correspondence, making calls on our behalf (French not our native tongue), showing places to make low cost purchases, even washing clothes for us. These accommodations were more like family ~ not in-your-face friendly ~ but what can we do to make your stay even better type. A few points ~ eat on the rooftop terrace (serene, quiet) and be aware if you have the courtyard room, windows open to a common area (not as private as other rooms). Location is on the inside edge of the medina (easy to access taxis, etc). I'd highly recommend staying here!

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 21, 2014

I was initially scared of what to expect when arriving in Marrakesh but Stephan put us at ease. He was so kind and helpful. He called our tour guide the night before our tours and walked us to the meeting spot as well. He also sat down and reviewed a map with us of the area and told us to call him if we get lost. He was SO NICE. The riad itself is beautiful and VERY clean. I compared all the other riads we stayed in to Riad Snan13 and non of them could compare. Highly recommend this riad. Thanks Stephan for everything!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 20, 2014 via mobile

A little late, but better than never!
My wife and I stayed here for a few days for our honeymoon in late October 2013.
The Riad was absolutely stunning, and a well needed calm from the busy Marrakech streets.
Everyone in the Riad was so friendly and welcomed us and the room was gorgeous - ours had a big sunken bath behind the bed!
We would definitely come back here and recommend to everyone.

Stayed October 2013, traveled as a couple
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San Francisco, California
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 5, 2014

we stayed at this lovely riad twice, once on first arriving in Morocco and then for our last sad night before flying away
Jawad and Beatrice (Stephan's mom) welcomed us so warmly that we truly felt that we were part of the family - the airline had lost our luggage and the people at the riad could not have been more helpful with everything they could (side note - one of the other guests extremely sweetly offered us her clothes to borrow!)
1 small issue was that our room overlooked the inner courtyard, and some people came in late 1 night making a ruckus (the sound really travels and bounces off the high walls)
the rooftop terrace is a lovely retreat and the little sitting rooms off the courtyard perfect for a little reading or figuring out one's next adventure in Marrakech
on our next stay we felt like we were coming home and were leaving our family the next morning (sigh) - if ever in Marrakech, do not miss this riad!

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Snan13

Address: Derb Snan, 13. Mouassine (Medina), Marrakech 40030, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #9 of 1,071 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Number of rooms: 5
Official Description (provided by the hotel):
Just a few steps from Jemaa El Fna Square and its celebrated Moroccan markets, you will find Snan13, a hidden jewel created to bring you peace amidst the tumultuous Morroccan life. A relaxing space where charm and essence ran into the city’s bubbly downtown area. Our riad offers you one Grand Suite and five double bedrooms, all of them with their own unique and special character, decorated with the uttermost care and attention to detail. A patio with a swimming pool. A dining area. Two chill-out areas to help you relax, and a panoramic terrace with incredible views over Marrakech’s Medina, Koutubia and Dar el Bacha’s Palace ... more   less 
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