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“good choice but be careful” 4 of 5 stars
Review of Red Hotel Marrakech

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Red Hotel Marrakech
4.0 of 5 Hotel   |   Angle Avenue Med V et Hassan ll, Gueliz, Marrakech, Morocco   |  
Hotel amenities
Ranked #271 of 471 Hotels in Marrakech
Port Dover, Canada
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
“good choice but be careful”
4 of 5 stars Reviewed March 28, 2013

Booked hotel on booking.com and they could not find our reservation but showed them the booking on my tablet and we paid staying 2 nites. A few days later received an email from booking.com that we were a no show. After numerous emails and sending copies of our receipts we were not charged . Keep credit card receipts since could be a hassle reversing charges and losing money with currency conversion.
Otherwise we were happy with price, location by train station , clean modern although noisy rooms with a balcony.
Breakfast was good and staff friendly and would stay here again.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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276 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Lancashire
Top Contributor
144 reviews 144 reviews
46 hotel reviews
Reviews in 51 cities Reviews in 51 cities
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed March 5, 2013

Think travel lodge and you won't be far wrong with this hotel. It is basic but the rooms are very clean. No tea/coffee making facilities in our room which would have been nice. We also had to ask several times for a hand towel which did eventually arrive 24 hours later!
Breakfast was served in the breakfast room not a vast choice but self service meant you could have as much as you wanted.Bread and pastries were good only cooked food was boiled eggs but it was sufficient for us.
We went half board so ate in the international restaurant by the pool. The food was beautiful plenty of choice and helpful attentive staff, really couldn't fault the restaurant.
The hotel is not really geared up for tourists at all. We could find no information leaflets about the local attractions or any trips.
We also had 24 hours of no lighting on our corridor which was very dark it was eventually fixed but did not appear to be of any immediate importance to the staff.
All the staff we encountered were polite and as helpful as they could be given that some had limited English and our Moroccan is non existent!
Our break was only 3 nights which for us was more then sufficient. We wouldn't stay here again we would opt for something with a higher star rating that said this is not a terrible hotel if you have to travel on a budget.

Room Tip: opt for a room around the back its quieter then those over looking the station and busy main road.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 25, 2013

I was staying here for a week but on the third day the maid came into my room while i was at the swimming pool and took my brand new iphone 4s white 16g and 140 english pounds.
After the hotels managers saying they will do everything they only managed to replace my phone on the second to last day. All was good untill i got back to england and got my replacement sim sennt through from orange and it didnt work. The hotel managers told me it was brand new but orange told me it was purchased last year and it is blacklisted. (BLACKLISTED) basically means that the phone was stolen and somebody has reported it. I am feeling cheated by the hotel and very unhappy. I thought the managers were trying to help me but it seems like they were not.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
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Luton, England, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 21, 2013

We stayed at this hotel for 6 Nights following the purchase of a Groupon Voucher, so got it cheap and did not expect much. The rooms are clean and tidy, although sheets were not cleaned daily. The reception we received was one of arrogance from female receptionists who did not speak and understand English. The hotel did not have any tourist leaflets and information. There is no coffee making facilities in the rooms and no safety deposit box. We handed our passports over to reception and put away £80 cash for emergency in the safety deposit box at reception, but when we collected our passports on the day of our flights the £80.00 has gone. We were not given a receipt for our passports and the money we have put in although this is their policy. We called the tourist police, but as we could not prove the money being there they couldn't really do anything. Friday and Saturday night was unbearable due to the club next to the Hotel, where clubbers were greeted with Moroccan drummers all hours (until 3 am).

Morocco is overpriced and serve very bland food. We were charged £15.00 per head in most restaurants, but the amount of food served was minimal and the quality of meat was poor. The service in all restaurants we ate in was dire and children are not catered for at all.

If you are looking for a family holiday stay away from Morocco. This was our first and last visit to Morocco.

  • Stayed February 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 30, 2013

Friendly , chatty staff, they always help and re smilly, nice breakfast, great pear juice, clean, opposite train station, bus stop is there 2, easy to find everything, nice rooms, ll go back soon, great value

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wigan, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 27, 2013

The hotel is fairly new and modern, we stayed for a week and our room being on the side of hotel wasnt noisy at all. The room was really clean and pleasant, could'nt fault it at all. We had a good experience in general. Breakfast was fine also.. For us the location was great well away from the hustle and bustle, near to Supra tours for very cheap air condidtioned coach tours around Morocco, staff where really lovely and and we would definitley stay again. We personally cannot fault the hotel.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maastricht, The Netherlands
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 26, 2013

I was supposed to spend only one night at this hotel and i end up staying there 3 nights throughout my holidays. Staff of the Reception and Restaurant really friendly, and also nice swimming pool.

I personally don't mind about noise at night but if you do.... asks for a room far away from the night club placed at the ground floor of the hotel

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Hotel Marrakech

Address: Angle Avenue Med V et Hassan ll, Gueliz, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #271 of 471 Hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Red Hotel Marrakech 4*
Number of rooms: 71
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