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“Arrogant receptionists and expensive bland food” 1 of 5 stars
Review of Red Hotel Marrakech

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Red Hotel Marrakech
4.0 of 5 Hotel   |   Angle Avenue Med V et Hassan ll, Gueliz, Marrakech, Morocco   |  
Hotel amenities
Ranked #286 of 491 Hotels in Marrakech
Luton, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Arrogant receptionists and expensive bland food”
1 of 5 stars Reviewed February 21, 2013

We stayed at this hotel for 6 Nights following the purchase of a Groupon Voucher, so got it cheap and did not expect much. The rooms are clean and tidy, although sheets were not cleaned daily. The reception we received was one of arrogance from female receptionists who did not speak and understand English. The hotel did not have any tourist leaflets and information. There is no coffee making facilities in the rooms and no safety deposit box. We handed our passports over to reception and put away £80 cash for emergency in the safety deposit box at reception, but when we collected our passports on the day of our flights the £80.00 has gone. We were not given a receipt for our passports and the money we have put in although this is their policy. We called the tourist police, but as we could not prove the money being there they couldn't really do anything. Friday and Saturday night was unbearable due to the club next to the Hotel, where clubbers were greeted with Moroccan drummers all hours (until 3 am).

Morocco is overpriced and serve very bland food. We were charged £15.00 per head in most restaurants, but the amount of food served was minimal and the quality of meat was poor. The service in all restaurants we ate in was dire and children are not catered for at all.

If you are looking for a family holiday stay away from Morocco. This was our first and last visit to Morocco.

  • Stayed February 2013, traveled with family
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
4 Thank Regina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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364 reviews from our community

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England
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed January 30, 2013

Friendly , chatty staff, they always help and re smilly, nice breakfast, great pear juice, clean, opposite train station, bus stop is there 2, easy to find everything, nice rooms, ll go back soon, great value

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank spicyposh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wigan, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 27, 2013

The hotel is fairly new and modern, we stayed for a week and our room being on the side of hotel wasnt noisy at all. The room was really clean and pleasant, could'nt fault it at all. We had a good experience in general. Breakfast was fine also.. For us the location was great well away from the hustle and bustle, near to Supra tours for very cheap air condidtioned coach tours around Morocco, staff where really lovely and and we would definitley stay again. We personally cannot fault the hotel.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank collette s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maastricht, The Netherlands
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 26, 2013

I was supposed to spend only one night at this hotel and i end up staying there 3 nights throughout my holidays. Staff of the Reception and Restaurant really friendly, and also nice swimming pool.

I personally don't mind about noise at night but if you do.... asks for a room far away from the night club placed at the ground floor of the hotel

  • Stayed October 2012, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Fabio L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Towcester, United Kingdom
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed January 19, 2013

I can guarantee you will be amazed at the high standards overall at this hotel.The food served in the restaurant is five star quality.The pool area is wonderful.Rooms immaculate.
The location is excellent.Couldnt fault anything at all.Far better than we expected.We will definitely return.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank teresa a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackpool
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed January 16, 2013 via mobile

Welcome - excellent. Good English speaking helpful reception. Doorman at entrance. Easy check in and reception so helpful with any enquiries.
Room - think Holiday Inn Express. No frills but clean, comfy and adequate. Clean towels and bedding daily. All corridors clean and tidy.
Restaurant - delicious, reasonably priced meal. Faultless service.
Bar - a bit expensive but no more so than the rest of Marrakech. I think you have to remember that alcohol is a new thing here so it costs a fair bit. £20 for a house wine. £6 for a baileys.
Lounge bar - amazing. I loved this. Mint tea and a shish pipe with a Moroccan band playing next to you.
Location - about a 45 minute stroll to the main square. A nice walk with variable routes. Plan your own journey and ignore the random guides who pop up to show you the way. There was a hop on hop off tour bus that stopped outside the hotel. It was about £12 for 48 hours and we really used this lots. A great way to plan your day.
Pool - lovely area with waiter service.
Overall I would recommend this hotel.

  • Stayed January 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank loggirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grantham, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 13, 2013

We stayed here for a night before catching a morning flight. We chose it on the basis of being easy to drive to from Essaouira (i.e. not requiring another daunting navigation through Marrakech), near to the airport and it was reasonably priced (~450 dh). Check-in was easy and we got a room on the 5th floor with a private balcony. Room was clean, well-decorated and generally comfortable, although there was a fairly unpleasant smell coming from the bathroom (in contrast to the perfume they pervade the corridors and public spaces with). A downside was that free Wifi was only available in the lobby, paid Wifi (10euro for 24hrs) was available in the room. Breakfast was a buffet with cereal, various pastries and cold meat/salad, coffee was good but it was the only time in Morocco that we had orange juice that wasn't freshly squeezed. It's across the road from the impressive rail station building and a 10min walk to the heart of Gueliz (the new part of Marrakech) - take a petit taxi to the Medina as it's a much longer walk!

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank lumination
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Red Hotel Marrakech

Address: Angle Avenue Med V et Hassan ll, Gueliz, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Room Service
Hotel Style:
Ranked #286 of 491 Hotels in Marrakech
Price Range (Based on Average Rates):
Hotel Class:4 star — Red Hotel Marrakech 4*
Number of rooms: 71
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