Welcome - excellent. Good English speaking helpful reception. Doorman at entrance. Easy check in and reception so helpful with any enquiries.
Room - think Holiday Inn Express. No frills but clean, comfy and adequate. Clean towels and bedding daily. All corridors clean and tidy.
Restaurant - delicious, reasonably priced meal. Faultless service.
Bar - a bit expensive but no more so than the rest of Marrakech. I think you have to remember that alcohol is a new thing here so it costs a fair bit. £20 for a house wine. £6 for a baileys.
Lounge bar - amazing. I loved this. Mint tea and a shish pipe with a Moroccan band playing next to you.
Location - about a 45 minute stroll to the main square. A nice walk with variable routes. Plan your own journey and ignore the random guides who pop up to show you the way. There was a hop on hop off tour bus that stopped outside the hotel. It was about £12 for 48 hours and we really used this lots. A great way to plan your day.
Pool - lovely area with waiter service.
Overall I would recommend this hotel.

We stayed here for a night before catching a morning flight. We chose it on the basis of being easy to drive to from Essaouira (i.e. not requiring another daunting navigation through Marrakech), near to the airport and it was reasonably priced (~450 dh). Check-in was easy and we got a room on the 5th floor with a private balcony. Room was clean, well-decorated and generally comfortable, although there was a fairly unpleasant smell coming from the bathroom (in contrast to the perfume they pervade the corridors and public spaces with). A downside was that free Wifi was only available in the lobby, paid Wifi (10euro for 24hrs) was available in the room. Breakfast was a buffet with cereal, various pastries and cold meat/salad, coffee was good but it was the only time in Morocco that we had orange juice that wasn't freshly squeezed. It's across the road from the impressive rail station building and a 10min walk to the heart of Gueliz (the new part of Marrakech) - take a petit taxi to the Medina as it's a much longer walk!

We stayed a week at the Red and found it to be of a reasonable standard and as others have said being able to use the facilities of the attached sister hotel was a bonus. Whilst our room was at the front of the hotel noise was minimal and no worse than other hotels we have stayed in around the world. Staff were very helpful and friendly,rooms very clean although no facilities, as already mentioned, for making tea of coffee and the hotel is excellently located for the station and coaches.

This is a very basic hotel on a very busy main road, close to a very busy roundabout, opposite the railway station. Based on other reviews, we asked for a room high up, near the back. We were given a room low down, on the front. The next day, after complaining to the Thomson rep, we wer switched to a room "high up, at the back". Our first room was incredibly noisy from the road and the disco. It smelt badly of damp and wasnt particularly clean. The room we moved to was very quiet, didnt smell, and was clean from start to finish. I have a medical condition which requires me to sleep a bit upright - on the first evening, I asked for 4 extra pillows. The request was received with disbelief, so I said 2 would do. A few hours later, after dinner, no sign of the pillows. My wife asked again, and the reception said they would be there soon. They didnt arrive. When we moved rooms, we "stole" the pillows from the 1st room, so we had a total of 4 pillows. A while later, there was a knock at the door of our new room and the housekeeper asked for the pillows we had taken. She intimated that the hotel only had 2 pillows per room. I politely declined, and we kept the pillows, locking them in a suitcase each day. Facilities shared with Opera Plaza, so not bad, albeit expensive. Overall, if you want cheep, and are prepared to have any reasonable requests resisted, this hotel may be fine. As for Marrakech, we werent impressed, and wont be going again.