This is a very basic hotel on a very busy main road, close to a very busy roundabout, opposite the railway station. Based on other reviews, we asked for a room high up, near the back. We were given a room low down, on the front. The next day, after complaining to the Thomson rep, we wer switched to a room "high up, at the back". Our first room was incredibly noisy from the road and the disco. It smelt badly of damp and wasnt particularly clean. The room we moved to was very quiet, didnt smell, and was clean from start to finish. I have a medical condition which requires me to sleep a bit upright - on the first evening, I asked for 4 extra pillows. The request was received with disbelief, so I said 2 would do. A few hours later, after dinner, no sign of the pillows. My wife asked again, and the reception said they would be there soon. They didnt arrive. When we moved rooms, we "stole" the pillows from the 1st room, so we had a total of 4 pillows. A while later, there was a knock at the door of our new room and the housekeeper asked for the pillows we had taken. She intimated that the hotel only had 2 pillows per room. I politely declined, and we kept the pillows, locking them in a suitcase each day. Facilities shared with Opera Plaza, so not bad, albeit expensive. Overall, if you want cheep, and are prepared to have any reasonable requests resisted, this hotel may be fine. As for Marrakech, we werent impressed, and wont be going again.
High and to the rear are better. Top floor 503-511 the higher the number, the better. If you ask and...
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